The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
Our Information Technology department is looking to hire an experienced AV Engineer to join our Bedford, MA team. This role will be responsible for establishing long term A/V strategy by researching new technologies and aligning to business needs. This individual will also Manage and direct the installation, configuration, maintenance and troubleshooting of A/V Equipment globally.
Your Impact
- Establish long term A/V Strategy.
- Manage A/V Vendor Relations.
- Be an escalation point for the maintenance and troubleshooting of A/V equipment globally.
- Train onsite teams on how to troubleshoot A/V equipment.
- Support for High Profile internal meetings.
- Effective communication with other support team members, managers, and ability to express ideas effectively to make informed decisions and foster collaboration.
- Documentation for support methods, change management, and project implementation.
- Provide outstanding customer service to our internal clients.
What You'll Need
- 10+ years of pertinent experience.
- Understanding A/V technologies and IT systems on a technical level.
- Awareness of latest trends, hardware, and features in A/V equipment.
- Competence with video conference and broadcasting systems.
- Strong analytical and problem-solving acumen.
- Effective organizational, time management and multi-tasking skills.
- Effective communication and customer service skills, both face-to-face and over the phone.
- Experience with cloud-based services such as Office 365 Teams platform.
- Ability to provide solutions for issues that may not be documented and an ability to think outside the box and creatively solve problems.
- Familiarity with graphics, encoding and video editing software.
- Willingness to travel.
