Title: Product Operations & Market Research Manager
Reporting to: Director, Product Operations
Location: Remote, US
Overview: We are seeking a dynamic and results-oriented Manager of Product Operations & Market Research to join our team. This role will be pivotal in driving our product strategy through comprehensive market research and analysis, ensuring we understand and meet the evolving needs of our customers.
Responsibilities:
- Conduct in-depth market research to gain insights into customer and non-customer needs across various industry segments.
- Synthesize findings from customer feedback & win / loss analysis into actionable insights that help Product Managers (PMs) better prioritize the product roadmap.
- Perform total addressable market (TAM) sizing with an emphasis on the relative importance weights of jobs-to-be-done.
- Execute ad-hoc financial analyses to support pricing and packaging strategies, including willing-to-pay analysis.
- Collaborate closely with cross-functional teams including product management, sales, and marketing to align insights and strategic initiatives.
- Undergraduate degree in business; MBA preferred.
- 3+ years of experience in consulting or Software-as-a-Service (SaaS), with a strong background in conducting detailed interviews (both qualitative and quantitative) and applying jobs-to-be-done methodology.
- Strong analytical skills with the ability to synthesize complex data into clear insights.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
· Proficient in Excel (ability to run detailed analyses).
If you are passionate about product strategy and market research, and are ready to make a significant impact in our organization, we encourage you to apply!
