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General Function/Role Purpose:
As a Professional Services Sales Manager, you will report to the VP, Sales - Services, and be responsible for selling the portfolio of ZI Labs Professional Services and Managed Services offerings. Your role includes partnering with our Enterprise Account Managers to bring your GTM strategy expertise to our customer base, showcasing the value and revenue impact in transforming their GTM strategies. In this role, you will be an integral part of driving the growth of our strategic GTM services, focusing on our largest enterprise accounts, which are on par with industry giants like Amazon.
What Youll Do:
- Achieve quotas to generate professional services sales
- Partner closely with Enterprise Customer segment Senior Account Managers to identify new business professional and managed services opportunities.
- Lead the services pre-sales process with the sales team to understand the customers objectives and requirements
- Develop and maintain a deep understanding of the customer's organizational structure, needs, and pain points.
- Manage the customer relationship(s) from initial discussions to close of deal and maintain customer relationships to help ensure project success and support the sale of additional services offerings
- Act as a trusted advisor, deeply understanding the unique challenges and goals of both prospective customers, and consult on their GTM transformation goals.
- Create Professional Services opportunities, manage pursuits, present project SOWs and be an integral partner in closing deals
- Manage a forecast for your book of business
- Leverage learnings from customers to play an active role in shaping our portfolio of offerings to best meet customer needs and exceed growth targets
What You Bring:
- 5+ yrs of Professional Services, SaaS business development experience, or another related field
- Proven track record of success in supporting complex B2B sales
- Strong understanding of GTM plays processes, including ideation, GTM planning, launch, and ongoing management.
- Proven ability to develop and execute successful GTM programs, driving revenue growth and profitability.
- Knowledge of data architecture, AI / ML modeling, and generative AI solutions
- Strong analytical and strategic thinking skills, excellent communication skills including issue tracking, triaging, and crisis management
- Exceptional relationship-building skills, with the ability to establish trust with key decision-makers and influencers
- Ability to efficiently manage multiple books of business, communicate effectively with internal and external customers at all levels, and deliver informative, well-organized presentations
- Adaptability to a fast-paced, ever-changing environment, and the ability to navigate complex organizations
- Continual drive to increase customer satisfaction and deepen client relationships, managing client expectations effectively
Working Conditions
Normal office environment. Some travel may be required.
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Actual compensation offered will be based on factors such as the candidates work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
