Company Description
Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.
Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.
Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.
With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nations largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.
For more information, please visit Amwell.com.
Brief Overview:
The Senior Manager, Sales Enablement will use their expertise to develop and execute a Commercial Enablement plan that will set up our commercial teams for success while putting rigor and structure in place. This is a hands-on role in working with both leadership and our sellers. Additionally, this person will work with multiple internal stakeholders including Sales, Marketing, Corporate Training, Human Resources and Growth Operations Leadership.
Core Responsibilities:
- Onboarding: Ensuring new reps deliver value as quickly as possible. Examples: Refining and managing role-specific onboarding curriculum.
- Skill Training & Coaching: Enabling reps to consistently articulate our value to customers. Examples: Reinforcing our sales methodology and supporting a Director-led coaching program, as well as creating and driving messaging certifications.
- Product Enablement: In coordination with Product Marketing, equip reps to understand and position the value and capabilities of new product releases and how they connect to the buyer journey.
- Competitive Enablement: Work with Market Insights team to enable reps to consistently articulate our differentiators against competitors. Examples: Refining battle cards and other competitive job aids.
- Tool Training & Support: Getting the most possible ROI out of our rep-facing tool stack, by managing the adoption and optimal usage of enablement and productivity tools.
- Sales Motion Excellence: Ensure that sales teams have the content and tools to support conversations throughout the sales process. Examples: Drive the rollout of a refined sales stage process and the related pipeline management and forecasting approach.
- Success Tracking: Identify and create metrics for ensuring program effectiveness and team competencies.
Qualifications:
- 5+ Years training, development, and enablement experience
- 3+ Year in Healthcare (Health System, Health Plan, or Healthcare IT)
- BA/BS degree in marketing, business or learning development
- Proven track record of delivering learning programs to improve performance
- Strong verbal and written communication skills
- Ambitious, detail-oriented, self-aware, goal-oriented
- Project Management core competency
- Ability to coordinate and manage simultaneous data analysis requests of varying size and scope
- Able to respond/adjust to rapidly growing organization and evolving industry
- Thrives in goal-driven, fast-paced environment
- Project Management
- Preferred skills:
- Salesforce CRM
- Sales Methodology Training, Force Management, Solution Selling, Challenger Sale
- Highspot content management system
- Contact databases such as Definitive, LinkedIn Sales Navigator and Zoominfo
- Excel, Word, PowerPoint
Additional information
Job Level: M4
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Were a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.
Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!
The typical base salary range for this position is $131600-$180950. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.
Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.
Additional Benefits
- Flexible Personal Time Off (Vacation time)
- 401K match
- Competitive healthcare, dental and vision insurance plans
- Birthing parents at Amwell enjoy up to 18 weeks of paid maternity leave
- Non-birthing parents enjoy 10 weeks of paid leave
- US employees experiencing reproductive loss are eligible for up to 7 days of paid leave
- Employee Stock Purchase Program
- Free access to Amwells Telehealth Services, SilverCloud and The Clinic by Cleveland Clinics second opinion program
- Free Subscription to the Calm App
- Tuition Assistance Program
- Pet Insurance
