Liberty Mutual Insurance: Solutions Engineer - Service Platform, Direct Service & Claims
175 Berkeley Street
Boston, MA 02116


Technologist - Service Platform, Direct Service & Claims
We are looking for a Technologist to develop and architect our service platform for the Direct Service & Claims portfolio in our Digital organization. Our group strives to build engaging digital services and capabilities for our U.S. users. Your role is to be a solutions architect for new microservices and architecture to support features such as online policy changes, auto insurance comparison estimates, and obtaining insurance documents and information relevant toward making an educated decision about your insurance policy online. In this role, you'll also collaborate closely with other platform and feature teams based in Boston, NH Seacoast, Seattle, Indianapolis, and Belfast, Ireland.
You will take on building and architecting complex business logic and orchestrating the generation of new microservices that bring performance, security, and value to Liberty Mutual and our platform users. You will take on complex data and distributed systems problems across a span of internal and third party systems, redefining APIs and system collaboration across a full vertical. Your work will positively and directly impact our customers' online experience.
Most importantly, you'll be engaged in meaningful work for a company that is committed to "helping people live safer, more secure lives," every day.
What youll do:
  • Be a technical leader
  • Support teams in delivering services with high availability, low latency, and scalability in a microservice, event-driven architecture
  • Reverse Engineer existing legacy APIs and platforms, to understand and document the best approaches and make recommendations
  • Lead technical projects spanning multiple teams
  • Facilitate collaboration between engineers, product owners, and designers
  • Possess a deep understanding of the product and business goals which you can translate into technology decisions
  • Architect, design, develop, deploy and operate services that serve millions of users
  • Mentor other engineers
  • Drive good engineering practices within your team(s) and define and teach these practices within the larger developer community
  • Contribute to the vision and long-term strategy in your domain of expertise
  • Find ways to spread learning across the organization (gives technical talks, write blogs, etc.)
  • Be a department-level authority in a particular area or go-to person for solving problems in your domain of expertise
Who you are:
  • You have a Bachelors or Masters degree with at least 5-7 years of experience building web and distributed system applications in a product-driven environment
  • You have experience with modern programming concepts including microservices, containerization, service monitoring, serverless, event-driven programming, CQRS pattern, and DevOps via CI/CD and automation
  • You are knowledgable of several programming languages including but not limited to JavaScript/NodeJS, Java, Groovy or Python
  • You have extensive experience working hands-on as a Software Engineer in an agile environment
  • You mentor and support your peers and engineering teams
  • You have deep knowledge of how to write distributed, high-volume services
  • Have a deep understanding of system design, data structures, and algorithms and understand how to apply them to design pragmatic solutions
  • You care about quality and you know what it means to ship high-quality code.
  • You have experience in identifying, debugging and resolving complex production issues
Benefits & Culture:
At Liberty Mutual's Boston Tech Hub we embrace all of the values of our Fortune 100 company and push our practices and technology skill sets to the next level. In our Digital organization, we are an Agile set of teams dedicated to helping impact the lives of thousands of customers every day. We embrace a modern co-working style with exceptional work/life balance, ergonomic work areas, substantial benefits, and best-in-class amenities; we are headquartered at our new WeWork space on Boylston Street in Back Bay.
Liberty Mutual is one of America's Best Employers for Diversity and one of the Best Employers for Women one of the Best Employers for New Grads and one of the Best Places to Work . We offer excellent benefits for our employees including generous parental leave, retirement plans including 401k and pension, education reimbursement, commuter benefits, college savings plans, and much more.
To learn more about our benefit offerings and culture please visit:

Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."