Job Post

Senior Software Architect- B2B Sales Enablement

4 Copley Place - Floor 7
Boston, MA 02116

Sr. Staff Engineer, Sales Engineering

The B2B Sales Engineering team works to support the approximately 1,000 Business Account Managers (BAMs) that sell Wayfair's products to businesses. Some of our tools are centered around Salesforce, which is the account manager's primary selling platform. For example we maintain a series of processes that control the lead funnel: how new leads make it into the funnel, how the leads are vetted and de-duplicated, and how those leads are routed to the right BAMs so they can contact them. In general, we are also the main supporting engineering team for the B2B Sales function at Wayfair, so any needs that come out of that vertical could potentially be addressed by our teams. A good example of this is when our 3rd party Salesforce-based phone system started failing at scale, we stepped in and created a POC and eventually a fully working replacement that will scale better with the help of Kubernetes. We work with distributed message queues to manipulate data at scale, with the goal of reuse in mind so that other platforms can reap the same benefits.

What You'll Do

  • Work with team leads within Sales Engineering to formulate and maintain a technical vision and roadmap for our team.
  • Attend technical design reviews and in-person code reviews.
  • Be a mentor for junior engineers on the team.
  • Work on problems of scale - both when creating new systems and upgrading old ones.
  • Work closely with Voice Engineering on our in-house Salesforce-based telephony system that integrates directly with Cisco and is horizontally scalable in Kubernetes.
  • Create scalable and fault tolerant message queues for reuse in a variety of tools, using technologies such as Kafka, Python, and Storm.
  • Create scalable and fault tolerant message queues for reuse in a variety of tools, using technologies such as Kafka, Python, and Storm.
  • Investigate new technologies to improve our systems and engineer proofs of concept (POCs).
  • Build out our automated testing suite through unit and integration tests to ensure that the team can iterate quickly with confidence.

What You'll Need

  • This role will be a key contributor as an architect, capable of working both independently and within a team to accomplish tasks and projects assigned.
  • At least 5 years of professional experience in a senior engineer or technical lead role.
  • Expertise in full-stack development including OOP and systems design.
  • Strong SQL, relational database design, and optimization knowledge.
  • Great analytical and problem-solving skills.
  • Ability to work effectively autonomously, dive into a project/problem, and adapt to evolving requirements.
  • Excellent communication skills and ability to work effectively with engineers, product managers, and business stakeholders alike.
  • Prior experience working with PHP, JavaScript (ReactJS), Microsoft SQL (T-SQL), GraphQL, and web services.
  • Comfortable with and excited about sharing knowledge through team presentations and 1-on-1s.
  • Knowledge of retail / e-commerce operations.
  • Experience supporting sales tools such as Salesforce and other CRMs.
  • Experience with large & complex datasets.
  • Experience with Spark & Kafka or other distributed data processing systems.
  • Experience with cloud technologies, Google Cloud (preferable), AWS, Azure.

About Us

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Category: Software Engineering/QA

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