
PatientPing Company Overview
PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold – to build a national care coordination network that allows providers to put patients at the center of their care.
Jobs at PatientPing
We have an incredible team and foster a culture that celebrates authenticity and innovation. We’re running fast to tackle a massive problem in healthcare but don’t take ourselves too seriously! We look for candidates who are mission-driven and love to collaborate to solve problems together.

Q: How does PatientPing recognize an individual's successes?
A: At PatientPing, we encourage public praise through channels like Slack and Lattice. We also set aside time for shout-outs at our weekly all-hands meeting. At our quarterly company meetings, each department recognizes one or two employees as "Star Pingers” -- we call out the company values they embody and present them with customized pins.

Q: How have you experienced career growth?
A: I started working at PatientPing as an Office Manager/EA. Being the 6th hire at a startup means that your role knows no bounds, and I am so grateful to have had the opportunity to explore all aspects of our business from customer support to accounting. I currently support a team of over 100 employees as a Sr. People Operations Lead.

Q: How do you go about fostering creativity amongst your team?
A: Giving them freedom to fail. Creativity inherently means trying something new, which implies risk. We want people to feel free to take risks without feeling the fear of failure! That, and very powerful cold-brew coffee.

Q: What does success look like on your team?
A: The people that have been successful have these attributes. 1. Grit–they never give up. 2. Adaptability–startups change at a hyper-fast pace, people that embrace change really thrive. 3. Curiosity–they’re constantly learning and improving their skills. 4. Humility–they look at how they can improve themselves and regularly talk about their mistakes.

What is a day in the life of an engineer at PatientPing?
Every day can be different. You can be heads down implementing a feature, solving problems with the CI infrastructure, hashing out technical designs with fellow engineers, collaborating with product managers and UX designers on solutions for our customers, or sitting in on user research calls to learn first hand about pain points that different people in the healthcare industry face. This, sprinkled with a couple of ping pong matches if you are so inclined, makes life fun and challenging in all the best ways at PatientPing.

Welcome to PatientPing!

Settlers of Catan anyone?

Healthy snacks are always on the menu.

Our values displayed in the office.

Cold brew is on tap in our cafe.

Stay Agile!

Sharing learnings in one of our multiple meeting rooms.

Ask me about…

PatientPing's offices feature open space for collaboration.

Our team at work.

Getting comfy to code.

Our People Team!

A little friendly competition between employees.

Our conference rooms are named after the highest points in each state.

PatientPingers from around the world.

Our Product Team is cooking up what's next.

The Living Room.

Birthday Bear!

Do you Ping?!
