Were defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, impossible isnt part of our vocabulary. Youll face some of the toughest but most rewarding challenges of your career. Theyre worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a VIP Host, you will oversee and cultivate relationships with DraftKings most highly engaged Players. Youll be responsible for the day-to-day execution of DraftKings industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, youll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.
What youll do as a VIP Host
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Create strong, authentic, and trusted player relationships.
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Exceed engagement and service level performance targets.
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Assist in reactivation efforts to re-engage inactive users.
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Effectively distribute an allotted promotional budget.
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Compile player feedback to support improvements to the platform and identify commercial opportunities.
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Execute against all VIP policies and guidelines, including responsible gaming policies.
What youll bring
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Experience with sports betting, gaming economies, and player behavior.
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3+ years of experience in a customer-facing role.
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Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
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Analyze data and trends to make quick and confident decisions.
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Willingness to travel and work nights and weekends.
#LI-AH1
Join Our Team
Were a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Dont worry, well guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 60,800.00 USD - 76,000.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
