Senior Manager / Manager, Revenue Operations
The Senior Manager / Manager, Revenue Strategy & Operations will serve as a key strategic partner to our Sales Leadership Team, executing business strategy, driving performance, and supporting operational excellence.
This individual will work closely with Sales leadership to develop and sustain the operating rhythm, proactively monitor performance metrics, and deliver actionable insights that help the organization meet its objectives.
Reporting to the Vice President of Revenue Operations, this role will support the development and optimization of core GTM processes, act as a liaison to the field, and champion the adoption of new tools and processes through effective change management.
This role is critical in ensuring operational alignment across teams, fostering collaboration, and enabling scalable growth for the Sales organization.
Core Responsibilities
· Strategic Business Partnership
o Act as a trusted advisor to the Sales leadership, offering forward-looking insights, identifying growth and efficiency opportunities, and presenting actionable recommendations.
o Assist leadership in business planning, strategy formulation, and the implementation of sales initiatives.
o Collaborate with cross-functional teams to ensure alignment on goals, processes, and metrics.
· Sales Process Optimization
o Analyze and optimize Sales processes to boost productivity, efficiency, and customer outcomes.
o Recommend requirements for scalable operational workflows.
o Collaborate with operational teams to identify bottlenecks and deploy for a unified process improvements across Marketing, Customer Success, and other functions.
· Performance Monitoring & Reporting
o Independently execute and advance the revenue reporting cadence by providing key insights and actionable recommendations to support our growth strategies.
o Drive the adoption and use of performance dashboards, trend analyses, and how they support business reviews that inform decision-making.
o Monitor and analyze performance indicators, linking insights to actions that drive results.
o Drive and deliver insights for forecasting processes; attend meetings and represent Revenue Operations leadership as required.
· Operating Rhythm & Enablement
o Lead regular operational reviews, as part of our GTM operating rhythm, including weekly segment reviews, monthly business updates, and process reviews.
o Serve as a key point of contact for communicating and promoting operational processes, tools, and enablement initiatives.
o Partner with Sales Enablement to ensure adoption and compliance with new tools, processes, and systems.
· Change Management & Collaboration
o Lead change management efforts for new processes and systems, ensuring effective collaboration, clear communication, and measurable adoption.
o Act as a conduit between leadership and field teams, ensuring alignment and understanding of operational objectives.
o Foster a culture of continuous improvement by identifying gaps, driving solutions, and measuring outcomes.
Qualifications
· Education & Experience
o Bachelor's degree in Business Administration, Finance, or a related field.
o 5+ years of experience in Revenue Operations, Sales Operations, strategy, or a similar analytical role within a SaaS or technology-driven organization.
· Skills & Competencies
o Sales Expertise: In-depth understanding of sales processes and systems.
o Analytical Acumen: Strong analytical and problem solving skills with a strong eye for detail. Ability to provide actionable recommendations in clear, concise formats.
o Change Leadership: Proven track record of leading change management initiatives and ensuring adoption of new tools, processes, or strategies.
o Collaboration: Effective in working with cross-functional teams and building relationships across all levels of the organization.
· Technical Skills: Advanced proficiency in data analysis tools such as Excel, SQL, PowerBI or similar as well as sales tools such as Salesforce.
· Communication: Exceptional written and verbal communication skills, with the ability to present complex information to diverse audiences.
· Self-Starter: Quick learning skills with the ability to handle multiple tasks and prioritize effectively.
· Preferred Qualifications
o Experience working with sales productivity tools such as Clari, Outreach, or Gong.
o Experience with construction and manufacturing industries.
Familiarity with sales compensation structures and territory management processes.
