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Boston |

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity. More than half of the top 50 companies in the Forbes Global 2000 turn to Tufin to simplify management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures. Enterprises select the company’s award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands while maintaining a robust security posture. The Suite reduces the attack...

Boston |

Location: Boston

Business Analyst, Forecasting & Analytics

Wayfair is seeking a motivated, analytical individual to join the Workforce Management, Forecasting & Analytics team. The right candidate must possess acute business acumen and be relentlessly curious about all facets of Wayfairs Sales & Service model and how the various aspects of workforce planning fit together. Coupling quantitative and data visualization skills with a strong ability to communicate and a desire to continually improve process, the Business Analyst...

Boston |

Workforce Administrator - Scheduling

Wayfair is looking for an experienced leader to manage our expanding scheduling footprint nationwide. Part of Wayfairs Workforce Planning department, the Workforce Manager role has several core responsibilities in supporting Wayfairs Customer Service and Business to Business (B2B) organizations:

  • Provide real-time monitoring via available tools
  • Perform continual analysis of current performance and adjust staffing plans to achieve goals set by the business
  • Maintain constant communication with...
Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Providence |
Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

New York |
The Customer Success Manager (FinServ) core responsibility is to manage implementation projects for large Financial Services customers of Seismic from inception to production roll out. A successful candidate will be skilled at creating project plans, allocating resources, communicating with customers, and mitigating project based risk factors. The candidate will work with Product Management, Engineering, Operations, as well as Marketing and Sales teams to ensure each projects success.

A successful candidate will be able to manage multiple fast-paced implementation projects with...

New York |

RESPONSIBILITIES:

Accountable for up managing multiple fast-paced projects - up to 25+ at any given time
Responsible for the renewal and expansion success of all assigned accounts. You ensure that the customer derives maximum value from their investment in Seismic, utilizes all of their licenses, identifies new opportunities, and collaborate with Sales to ensure growth and expanded footprint
Partner with Solutions Engineers and Solutions Consultants to manage accounts and ensure success of new customer use-cases
Work closely with the customer to identify a...

Boston |

Supporting and enabling our customers success is at the heart of everything we do at Seismic. Our mission in Customer Education is to effectively communicate essential technical, process, and strategic information to the customers, employees, and partners of Seismic. We exist to drive adoption of our product platform, support the success and competence of our audiences, and contribute a key revenue stream to our organization. We deliver information in many different formats including instructor-led (ILT), virtual instructor led (VILT), video, text and images using flexible tools to...

Boston |
The Customer Success Manager (FinServ) core responsibility is to manage implementation projects for large Financial Services customers of Seismic from inception to production roll out. A successful candidate will be skilled at creating project plans, allocating resources, communicating with customers, and mitigating project based risk factors. The candidate will work with Product Management, Engineering, Operations, as well as Marketing and Sales teams to ensure each projects success.

A successful candidate will be able to manage multiple fast-paced implementation projects with...

Boston |

RESPONSIBILITIES:

Accountable for up managing multiple fast-paced projects - up to 25+ at any given time
Responsible for the renewal and expansion success of all assigned accounts. You ensure that the customer derives maximum value from their investment in Seismic, utilizes all of their licenses, identifies new opportunities, and collaborate with Sales to ensure growth and expanded footprint
Partner with Solutions Engineers and Solutions Consultants to manage accounts and ensure success of new customer use-cases
Work closely with the customer to identify a...

Boston |

Here at Seismic, a crown jewel in the Boston tech community, we are growing tremendously and are looking to expand our Solution Architecture team with an energetic, passionate, highly capable, self-starter who will work directly with our Fortune 500 customer base tackling implementation and highly visible data projects.

The Implementation Engineer will work under the direction of a Solution Architect to design, develop and implement complex client projects with Seismic. The candidate will be responsible for the implementation, testing and deployment of client solutions that...

Boston |

Here at Seismic, a crown jewel in the Boston tech community, we are growing tremendously and are looking to expand our Solution Architecture team with an energetic, passionate, highly capable, self-starter who will work directly with our Fortune 500 customer base tackling implementation and highly visible data projects.

The Implementation Engineer will work under the direction of a Solution Architect to design, develop and implement complex client projects with Seismic. The candidate will be responsible for the implementation, testing and deployment of client solutions that...

Boston |

Our award-winning Customer Success team is on the hunt for a Project Management Pro that will help elevate the teams capability for delivering complex onboardings for our Fortune 500 customer base. Come be a part of the hottest tech story in San Diego! Five straight years of 100% growth has us sitting at over450 employees and a product that continues to dominate the enterprise SaaS and sales enablement space.

Responsibilities:

  • Create project plans for onboarding of new clients that take a project through the three primary stages of implementation...
Boston |

Company Description
Seismic is a rapidly growing software company that prides itself on creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right content at the right time on any device.

Our Solution Consultant will lead the tactical implementation of on-boarding clients and oversee professional services projects.

Solution Consultant Responsibilities
Partner with clients to help them understand Seismics software and...

Boston |

Supporting our customers is at the heart of everything we do at Seismic. Our Community Manager (CM) is responsible for the external Seismic Community, an online social platform powered by Lithium Software. The Seismic Community enables customers, partners and employees of all levels, to explore, access, and share knowledge with Seismic subject matter experts and other Seismic customers and partners. It is designed to offer our customers a new way of working, allowing them to learn, share and develop information solutions with Seismic in a secure and engaging environment.

The CM...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Burlington |

SOLUTIONS ARCHITECT

We are looking for a Solutions Architect to join our team! This position is located in our corporate headquarters in Burlington, MA and will be a part of our Customer Success Team. We are looking for an outstanding candidate with 7+ years of cross-functional experience spanning customer/client-centric experience, sales, account management, and a technical prowess. If youre excited about this role, but do not meet 100% of the qualifications, we still encourage you to apply!

Qstreamers work in an open environment where curiosity,...

Burlington |

SENIOR CLIENT SERVICES CONSULTANT

Are you that person who

  • clients rave about and ask for directly?
  • tackles problems independently and is able to resolve them given your natural sense of curiosity?
  • jumps at learning the latest technologies?
  • has been described as a self-starter with a get-stuff-done attitude?

A Day in the Life

Our customers expect to have a spectacular experience with Qstream and we boast a proud history of exceeding their expectations in every way. Our...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events. While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact.

We are looking for anEscalation Engineerto join the team in our Lexington office.

Job...

Boston |

Director of Customer Success Management

Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that...

Cambridge |

Trip Consultant, Customer Service
EF Ultimate Break (a division of EF Education First)
Cambridge, MA USA

Are you hungry to bring your customer-centric expertise to an innovative and fast-growing organization? Are you an ambitious and self-motivated rock star? Seriously are you?

Be challenged and supported in a one-of-a-kind culture surrounded by thoughtful and brilliant people. Take pride in being part of a dynamic organization that is shaping the global perspective of the next generation.

As a Customer Service Trip Consultant...

Cambridge |

Senior Sourcing & Contracting Manager, Transportation
Cambridge, MA

Product

EF Explore America is part of EF Education First, the worlds largest privately owned company specialized in education and travel. EF Explore America is a product that specializes in educational tours for Middle and High school students across the U.S and Canada.

Location

Cambridge, MA, United States of America

Key dates

Starting date for the position is as soon as possible.

The role

As a Sourcing & Contract Manager -...

Cambridge |

If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you!

As Employee Experience Coordinator, your main duty will be to assist and support our community of 1,000+ employees at EFs North American headquarters. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.

This role requires constant interaction with all of EFs stakeholders: staff, customers,...

Cambridge |

Account Manager Account Services Team
Cultural Care Au Pair
Cambridge, MA

Please submit a cover letter with your application.

AboutCultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally...

New York |

About the Role

We are looking for a passionate Customer Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring role in advancing our mission to provide VIP customer support to our clients.

Youre a troubleshooting master who...

Watertown |

Purpose

 

Liaison, named to Glassdoor’s 2017 Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and profitable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

 

 

As a...

Boston |

You will lead work with customers to to define and achieve business goals with BlueConic use cases that may extend beyond Web/mobile to CRM and all aspects of marketing and analytics. You will collaborate with product management on features important to our customers.

Aside from having an awesome sense of humor, we are looking for someone with a combination of the following skills:

  • Your background is in computer science or developer and a technical bachelor’s degree is strongly preferred
  • Hands-on experience working with customer data...
Burlington |

Who we are

EtQ is the leader in Quality and Environmental Health and Safety Management Software Solutions in the industry.  Founded in 1992 by principals with over 20 years of experience in enterprise software applications and over 20 years of experience in compliance management, EtQ is the preferred solution for Fortune 100 companies and startup companies alike. We work with some of the largest organizations in the world such as Boar's Head, Chobani, FujiFilm, US Airways, Kimberly-Clark, Virgin America. 

Who are we looking for

...
Waltham |

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution...

Boston |

Our team is growing! Were looking for folks who are passionate about providing awesome customer experiences within an entrepreneurial and dynamic environment. As a Customer Support Engineer, youll interact directly with customers on a daily basis and contribute to developing initiatives to improve the customer experience. This is an awesome opportunity to join as an early member of our Support team, were looking for motivated team players who are customer focused.


This is us:


...
New York |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Framingham |

Our Opportunity:

UiPath is looking for an experiencedHR Systems & Data Manager who will support the build-out and launch of Workday as our new Human Capital Management (HCM) system. In this role you will bring prior Workday and other HR system expertise to help partner with stakeholders and internal customers across I.T., Business/Operations, Finance, and People Operations. You will be a primary support point ensuring data accuracy and a seamless implementation of Workday modules. Youll assist the team with data gathering, testing, and communication throughout the...

Waltham |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to successfully analyze, root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the companys culture, engage in high-energy exchanges on product roadmap, and keep our automation solutions up and running, ensuring our customers have the best experience possible. This is a unique opportunity; you will have an immediate impact on the development of our company. We guarantee you will be bragging about your job...

Cambridge |

Production Manager EF Go Ahead Domestic Operations

You are seeking an opportunity to acquire a logistical skill set, put your critical thinking skills to work, and build new relationships in an ever-changing, independent environment. We are seeking a dynamic, problem-solving, and empathic individual who is ready to take ownership of the tour experience and get things done. Are we the perfect fit?

Role summary: As Production Manager, you are responsible for planning the finer tour details in order to provide a smooth and enjoyable tour experience. To...

Cambridge |

Customer Relations Representative
EF Go Ahead Tours
Cambridge, MA USA

If you have a proven track record of excellence in customer service and thrive in a fast-paced, dynamic, and fun environment, wed love to learn more about you.

The opportunity

  • Working primarily through phone and email communication, you serve as the primary source of information to travelers after booking a tour
  • You identify and implement opportunities to enhance a customers experience prior to departure...
Cambridge |

Assistant Operations Manager
EF Language Travel
Boston, MA

EF Language Travel is the worlds leading educational travel provider. We offer students the opportunity to spend two to four weeks in the United States to improve their language skills and learn about American culture by participating in an immersive summer language programs. We are currently seeking a highly motivated, independent and eager Assistant Operations Manager to manage and implement our programs.

The Operations Manager will assist our East Coast Senior Operations Manager with pre-season tasks...

Boston |

Come join the LevelUp team in Boston to help build the next-generation growth engine for restaurants, connecting restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. And now as part of the nation's leading online and mobile food ordering company, LevelUptogether with Grubhubis on the front lines creating an even more complete solution for restaurants. We take pride in our inclusive and collaborative team atmosphere that encourages constant learning and growth, and empowers our employees to use their unique strengths and...

Boston |

In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.

Enter Salsify. Salsify is a product experience management platform. We power the seamless exchange of product content that powers today's...

New York |

Who We Are

Pixability is a video advertising software company that uses data science to optimize large, complex campaigns across YouTube, Facebook, Instagram, and Connected TV. The companys industry-leading optimization and insights solutions are independently verified by the YouTube Measurement Program, the Facebook Marketing Partner Program, Oracles Data Clouds Moat Measurement, and other third parties. Pixabilitys suite of solutions are used by the top media agencies and brands including Dentsu-Aegis, Havas, Interpublic Group, Omnicom, Publicis, and WPP, as well...

Cambridge |

Are you ready to join a startup thats transforming the education landscape? At edX, we provide world-class education to everyone, everywhere. EdX offers highly driven intellectually ambitious individuals an opportunity to work in a dynamic mission-driven organization.

edX is seeking a Customer Support Associate to join our growing Support Team. CustomerSupport Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so theyre not shy about asking for help, and we pride ourselves in helping them make the most of their experience...

Waltham |

Salesforce Administration

Serve as Salesforce.com administrator for all users, troubleshoot and support end-users to insure that Salesforce.com meets their needs and keep pace with changes in program operations, policies and/or procedures.

Daily administration and support of Salesforce application including but not limited to managing multiple user setup, profiles and roles, customization of objects, workflows, fields, page layouts and validations.
Develop and create customized reports and dashboards.
Logging, troubleshooting and tracking identified system...

Waltham |

Care.com is the largest and fastest-growing technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. Were seeking innovative, entrepreneurial, and genuinely nice people to join our collaborative team. Ifthatdescribes you, we want to hear from you! A career at Care.com offers countless ways to grow and have a real effect on a young, exciting company.

Overview

Care.com is seeking a Backup Care Acquisition Assistant with office, customer service,...

Boston |

Are you great at building relationships? Do you love data and presenting it to others? Smirking a bit because those first two questions seem too on the nose? Then you may just be a perfect fit for the Client Strategist role at ProfitWell.

As we grow, our current customers are valuable resources for future engagements and we want to nurture these relationships in a fun and thoughtful way. Thats where the Client Strategist comes into play. You should be a natural at establishing rapport, asking questions, and building meaningful relationships to the benefit of both our customers and...

Boston |

About Celect

Celect is a venture-backed company based in Boston with the mission of bringing science to the art of retail. Celect has built a SaaS cloud-based predictive platform that provides actionable insights to retailers by understanding how their customers choose. Founded by MIT professors and based on award winning science on choice modeling, Celect has built an experienced team of data scientists and retail experts, and a development team that is changing the way retailers make decisions. We are looking for smart, hard-working, and fun colleagues ready...

Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

At Threat Stack, were building a continuous monitoring platform...

Somerville |

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility for our commercial customers. Were a high-energy, fast-paced, and fast-growing company. Youll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. Youll have the support of a seasoned executive management team and world-class investors.

The Role: The consultant position is for our Intelligence...

Somerville |

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility for our commercial customers. Were a high-energy, fast-paced, and fast-growing company. Youll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. Youll have the support of a seasoned executive management team and world-class investors.

This Role:As a Solutions Architect, your primary responsibility will be to...

Cambridge |

Traveler Support Specialist
EF Educational Tours

Boston, MA

Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they make life-changing decision to send their students abroad. Manage all aspects of the customer life cycle from initial enrollment, through the months preparing for departure right up to the tour itself. Combine your sales instincts and outstanding communication skills to ensure that families have everything they need for a successful tour...

Franklin |

Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations.

At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.

Working at Interactions is an opportunity to be part of the team...

Boston |

Promoboxx is the only retail marketing platform, powered by brands, that connects and aligns national manufacturing brands with independent, specialty retailers to increase local awareness and sales. We are proud to partner with leading brands, including Chevrolet, GE Appliances, New Balance and The North Face, to transform the way retailers and brands market together at a local level. Promoboxx is rapidly expanding, and we are looking for the next retail trailblazer to join our team!

The Customer Success Manager will be responsible for driving customer adoption and success...

Burlington |

We are looking for an experienced Technical Support Engineer to join our Technical Support department. This position will work with our Customers providing product support, troubleshooting and resolving technical issues. The ideal candidate is self-motivated, friendly, out-going, enjoys technology, working independently as well as on teams and transitioning knowledge to customers and co-workers.  This is an exciting opportunity to help build our fast growing international company and your career. The ideal candidate will be passionate about technology and learning.This...

Boston |

We’re seeking an eager and intelligent individual to join our field operations team.

This opportunity enables you to play a significant role in our company’s growth by helping us build great relationships and deliver a top notch quality experience for our customers and installers. If you're up to the challenge of delivering the best experience for our customers and improving our platform to enable our install teams to be successful, we want to hear from you.

Your Responsibilities

  • Coordinate in-home consultations, installations, deliveries, and service...
Boston |

Location: Boston, MA

About Celect

The Celect team is passionate about bringing truly innovative products to the market. We are focused on building something which solves a big problem in a way never done before while delivering an exceptional customer experience. As a Sr. Data Analyst at Celect, you will be a key member of the Customer Success team, responsible for working with today’s leading retail brands to help them get the full value of the Celect Optimization Platform.Our ability to understand underlying data needs from the...

Boston |

Position Summary

We are seeking exceptional candidates with experience and passion to fill a Junior Solution Analyst position in BCG’s new product business unit. This global business unit is an integral part of BCG’s strategy to develop new digital client service offerings in order to deliver superior value and sustained impact. The unit has responsibilities for full-life cycle of BCG proprietary data and software assets, from initial business case to roadmap delivery, launch, and ongoing support operations. All of BCG’s core product capabilities are...

Boston |

Position Summary

We are seeking exceptional candidates with an entrepreneurial drive and passion to join BCG’s expanding Product Business Unit for the Senior Delivery Analyst position. As the Senior Delivery Analyst, you will be supporting one of our flagship products, Marketing Catalyst. Marketing Catalyst is a cloud-based solution that provides data ingestion, cleaning, analysis/optimization and visualization to support data-driven investment decisions. It is designed to systematically deliver marketing return on...

Boston |

Position Summary

We are seeking exceptional candidates with experience and passion to fill a Client Development Director position in BCG’s new product business. This global business unit is an integral part of BCG’s strategy to develop new digital client service offerings in order to deliver superior value and sustained impact. The unit has responsibilities for full-life cycle of BCG proprietary data and software assets, from initial business case to roadmap delivery, launch, and ongoing support operations. All of BCG’s product capabilities are housed...

Boston |

Position Summary

The Global Business Development & Program Director assists the Product Business Unit Leader and the Global Business Unit Senior Director in the leadership and management of the overall Product business.  The Global Business Development & Program Director is crucial in driving the development of the Product business including implementing strategy, strategic alliances, knowledge, IP development, marketing initiatives, etc.  Additionally, the Global Business Development & Program Director will participate in and/or lead...

Boston |

Position Summary

We are seeking exceptional candidates with experience and passion to fill a Global Solution Delivery Director position in BCG’s new software product business unit. This global business unit is an integral part of BCG’s strategy to develop new digital client service offerings in order to deliver superior value and sustained impact. The unit has responsibilities for the full-life cycle of BCG proprietary data and software assets, from initial business case to roadmap delivery, launch, and ongoing support operations. All of BCG’s core...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Boston |

Renoviso is a rapidly growing, Boston-based, startup with an ambitious vision to completely transform how homeowners and commercial properties complete renovation projects.  We have done 1,400+ residential projects in the last 2 years and we recently launched our commercial division. To support this expansion, we are looking for an eager and intelligent professional to focus on managing our commercial projects.

 

The position will blend your time between on-site and in-office where you will be hyper-focused on successful project completion and assist in...

Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a CSM who is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo.

This is a great opportunity for someone with a...

Boston |

We're seeking a superstar operations professional to join our Customer Operations team.

Renoviso is a rapidly growing, venture-backed startup that is transforming the home improvement industry by providing transparent online pricing and superior project management.  This is a great opportunity for a smart, self-­starting, highly motivated problem-solver to help build the next great Boston­-based company alongside a team of startup veterans.

Responsibilities

  • Work closely with the Sales and Installer Operations team to build estimates and outline...

Boston |
Cambridge Semantics is seeking mid- to senior-level Software Solution Engineers to apply our Anzo software suite to specific customer challenges. We're looking for smart self-starters with strong analytical and problem-solving skills who are interested in growing and deepening their knowledge in the Big Data space. Software Engineers who enjoy picking up new technologies, enjoy working with customers, and are motivated by the prospect of finding an excellent solution to tough problems can excel in our environment.

Key Responsibilities
    ...
Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Director, Population Health Client Management. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.  
 

Brief Overview: ...

Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Customer Support Specialist. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The...

Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Project Management Office Lead. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

...

Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Training Specialist, Clinical Services. We partner with the top health systems, health plans, employers, and digital health companies to deliver video-based telemedicine visits via mobile and web. We are changing the way healthcare is delivered by enabling providers to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:...

Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and energetic Project Manager. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Project Manager...

Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Product Training & Communications Manager. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:...

Westwood |

PURPOSE:

The Predictive Index (PI) is an award-winning workforce assessment platform. 60 years of proven science, assessment software, and our curriculum of management workshops make PI the perfect option for any company looking to assess, predict, and better manage their people anywhere in the world. Over 6,000 clients around the world use PI to define behavioral and cognitive job requirements, hire the best-fitting candidates, and keep them engaged. AT&T, DocuSign, the LA Clippers, Hugo Boss, and Subway are just a few of our notable clients.

...
Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster.

Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Specialist you will be working with Profitero customers to help them with product...

Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster.

Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Deployment Manager you will be the technical lead for our customers and primary goal is to ensure...

Boston |

ezCateris the #1 online - and the only nationwide - marketplace for business catering in the United States a $23.9 billion market. Our 3.3M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. Were backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, were on a path to $1B in 2019 and $2B in 2020, and well get there even more surely if you come help us.

The Strategic Account Operations...

Boston |

ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States a $23.9 billion market. Our 3.3M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. Were backed by Insight Venture Partners, Iconiq Capital,...

New York |

Kasisto enables financial institutions to service, engage and acquire customers via human-like, intelligent conversations anytime, anywhere.Kasistos Conversational AI platform, KAI, powers omni-channel virtual assistants and chatbots who are fluent in banking across mobile apps, websites, messaging platforms, and voice-enabled devices.

KAI is the leading Conversational AI platform for the finance industry. Kasistos customers include Wells Fargo, J.P. Morgan, Mastercard, TD Bank, Standard Chartered, DBS Bank, among others. They chose KAI Banking for its proven track record to drive...

New York |

Kasisto enables financial institutions to service, engage and acquire customers via human-like, intelligent conversations anytime, anywhere.Kasistos Conversational AI platform, KAI, powers omni-channel virtual assistants and chatbots who are fluent in banking across mobile apps, websites, messaging platforms, and voice-enabled devices.

KAI is the leading Conversational AI platform for the finance industry. Kasistos customers include Wells Fargo, J.P. Morgan, Mastercard, TD Bank, Standard Chartered, DBS Bank, among others. They chose KAI Banking for its proven track record to drive...

Boston |

About Celect

Celect is a venture-backed company based in Boston with the mission of bringing science to the art of retail. Celect has built a SaaS cloud-based predictive platform that provides actionable insights to retailers by understanding how their customers choose. Founded by MIT professors and based on award winning science on choice modeling, Celect has built an experienced team of data scientists and retail experts, and a development team that is changing the way retailers make decisions. We are looking for smart, hard-working, and fun colleagues...

New York |

Our Opportunity

UiPath is looking for an experienced Benefits manager to help build a world-class experience for our employees. If youre a self-motivated, goal-oriented, professional who is passionate about offering and administering a best in class benefits program, and if you thrive on working in a startup, fast-paced team, then this is the role you want. Bring your proven track record and solid working knowledge of benefit design, administration, and compliance. Were growing quickly but maintaining the heart of a startup and we invite you to join our team.

...
Waltham |

SHYFT Analytics, a Medidata Company, is seeking energetic, diligent, and analytically-minded individuals who understand the broader dynamics influencing the healthcare and technology industries and can leverage that understanding to initiate and carry out relevant initiatives that drive value for SHYFT.

This role is located in Boston, MA and will report to the to EVP and President of SHYFT Analytics.

Your Mission:


SHYFT Analytics, a...

Boston |

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, more than 900 school systems serving 9 million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college...

Boston |

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, more than 900 school systems serving 9 million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college...

Boston |

Salsifys mission is to empower brand manufacturers to deliver the product experiences that consumers demand. Salsify pioneered the first PXM (Product Experience Management) offering that transcends traditional PIM, Syndication, and Analytics. As the first multi-tenant, SaaS solution to offer all 3 key components to deliver exceptional product experiences online, Salsify is already working with thousands of leading brands across the globe.

As a Content Developer, you will directly impact our customers success with Salsify by creating and curating high-quality enablement materials to...

Waltham |

Two key job responsibilities is salesforce.com administration and business analysis

Salesforce Administration

Serve as Salesforce.com administrator for all users, troubleshoot and support end-users to insure that Salesforce.com meets their needs and keep pace with changes in program operations, policies and/or procedures.

Daily administration and support of Salesforce application including but not limited to managing multiple user setup, profiles and roles, customization of objects, workflows, fields, page layouts and validations.
Develop and create customized...

Boston |

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on...

Boston |

Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with...

Waltham |

SHYFT was founded on a simple yet powerful idea through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast growing company.

Position Summary

As Sr. Solution Consultant on...

Boston |

The pricing analyst is responsible for supporting the Pricing team at ProfitWell. The main responsibilities of the Pricing Analyst are:

- Communicating with clients via email and conference call

- Creating summary documents for the purposes of client education

- Creating surveys for the purposes of data collection

- Consolidating and analyzing data collected from surveys in Microsoft Excel

- Developing pricing strategy recommendations based on data analysis


Main Responsibilities

Communication...

Cambridge |

The Opportunity

As a valued member of the academics team, your role is to support the Program Dean in the day to day operation of the program and to assist with future planning and organization. Collecting and organizing syllabi, building course pages, managing student attendance and other engagement with the academics team, and planning/scheduling academic events are all part of your domain in this role. There are great opportunities as well to think about efficiencies and build and improve processes.

This particular role will also be heavily focused on our...

Boston |

About Brightcove

Brightcove is the global leader in providing online video to Media and Digital Marketing organizations. Our global services team, BGS, builds highly scalable and complex solutions on our platform for some of the best known media companies in the world and we're expanding. If you have a great business analytics background, a passion for online video, a keen sense of creativity and a willingness to work with our clients to build awesome experiences, we'd love to talk.

Position Overview

We're seeking an energetic,...

Boston |

Location: Boston, MA

As an ​Account Manager you will be responsible for supporting & developing our growing branded customer base. You will be in charge of a rapidly expanding portfolio of FMCG brands and you will be their main point of contact.

As the face of Profitero with these customers, it will be down to you to build strong relationships with your main contacts and expand our network across the customer​'s organization​. The role will involve ensuring renewal via client satisfaction and identifying growth opportunities...

Portsmouth |

Summary:

Bottomline Technologies Program Manager for CAGS On-Boarding Services leads from the front and drives results from their team to delight our customers. In this role, the individual is involved in the management of customer obligations and interactions with our sales, product, service delivery, revenue, and best-practice functions for assign high-value-customers (HVC).

The ability to work with HVC senior management and across the assigned CAGS project managers driven by the Bottomline program management oversight model results in meeting...

Boston |

ThriveHive is seeking an experienced Customer Success Specialist – Team Lead. We’re looking for a great communicator with strong leadership skills, and a passion for small business marketing. Effective troubleshooting skills are also required, as are the ability to solve technical and other related issues to ensure a great experience for our customers. This is a player/coach role and is a critical function to assume daily ownership of the customer success function. You will be responsible for the daily direction of the Customer Success Team, functioning as a main resource regarding...

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