Search

60 day posting for only $200

VentureFizz Job Board

354 Jobs Listed
Franklin |

Interactions is changing the way leading companies communicate with their customers by transforming frustrating experiences into productive conversations.  We deliver speech and natural language technology solutions for leading organizations, device manufacturers and application developers that seamlessly integrates human and artificial intelligence.  The result for our Fortune 500 customers is a dramatic reduction in cost, an amazing customer experience... and happier customers. 

To support our continued growth, Interactions is hiring a Sr. Project Manager. As a...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

Starry is a fast-growing...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

Starry is a fast-...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

Starry is a fast-...

Boston |

Starry designs, builds, and operates wireless and wired broadband networks for single-family units, multi-dwelling units (MDU) and enterprises. Starry prides itself in managing the entire customer experience for internet delivery to the end user: from the consumer friendly Starry Station Dual Band 802.11ac router which was designed in-house, to custom networking equipment allowing us to deliver gigabit speeds over existing in-home cabling, to in-house designed point to multipoint wireless system for the last-mile delivery of gigabit capable wireless from a pre-5G system to a residential...

Boston |

Starry designs, builds, and operates wireless and wired broadband networks for single-family units, multi-dwelling units (MDU) and enterprises. Starry prides itself in managing the entire customer experience for internet delivery to the end user: from the consumer friendly Starry Station Dual Band 802.11ac router which was designed in-house, to custom networking equipment allowing us to deliver gigabit speeds over existing in-home cabling, to in-house designed point to multipoint wireless system for the last-mile delivery of gigabit capable wireless from a pre-5G system to a residential...

Boston |

About Starry's Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been selling consumer Wifi products for over a year and we are beginning to deploy wireless Internet systems in Boston with other cities following shortly. We are constantly developing new products and working to optimize the performance and reliability of our existing technology.


Starry designs, builds, and operates wireless and wired broadband networks for single-family units...

Boston |

The mission of the Customer Success team is to drive product usage and adoption as well as deliver honest and helpful PPC advice. We act as customer advocates and focus on building long-term relationships with our clients. In a SaaS company, customer retention is paramount to success and this sits squarely in the laps of our team members. It is our job to insure customers get real value out of their economic investment in WordStream.

We are looking for a dynamic and passionate individual to drive the success of our clients through successful onboarding and training of WordStream...

Framingham |

Job Summary:

Member Service Representative is responsible to make Virgin Pulse programs come alive for our clients. Virgin Pulse is committed to providing quality programs to the employees of our client companies. This position is the “voice of Virgin Pulse” and will be the first point of contact for many members in the program. Using their knowledge of products and services as well as great customer service skills, Member Service Representative will address issues, provide support and offer information, as needed, to keep customers satisfied and retain...

Framingham |

Job Summary

Do you have a background, experience or pure passion for health and wellness? Do you get excited about analyzing data and problem solving?  Looking for an Integrations Specialist on the Client Operations Team to handle the initial setup, and ongoing maintenance, of data feeds used to manage client eligibility, rewards, and program participation.  Collaborate closely with Client Success team on their accounts to support each client through the client lifecycle. 

Job Duties:

  • ...
Framingham |

Job Summary

Virgin Pulse is a SaaS based software solution company, focused on improving employee engagement.  Under limited supervision, this role will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business.  They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and...

Framingham |

Job Summary

Under general supervision, support Client Success Managers and the management of their clients through the day to day interactions using various tracking tools and systems.  In depth understanding on the internal systems that configure the platform for clients with the ability to make tactical recommendations.  Collaborates closely with the client through the client lifecycle.  

 

 

Job Duties 

...
Boston |

Position Overview

SiteSpect is a digital optimization platform that lets you A/B test or target your web traffic without having to change any code on your side. Under the hood, SiteSpect is a reverse proxy. Requests from end users are routed to an appropriate backend and SiteSpect modifies the response based on what tests the user is assigned to and then delivers those changes back to the end user.

The Solutions Architect is a customer-facing role who supports the technical implementation of the SiteSpect solution, including onboarding, maintenance, support, IT stakeholder...

Boston |

Position Overview

SiteSpect is a digital optimization platform that lets you A/B test or target your web traffic without having to change any code on your side. Under the hood, SiteSpect is a reverse proxy. Requests from end users are routed to an appropriate backend and SiteSpect modifies the response based on what tests the user is assigned to and then delivers those changes back to the end user.

Technical Support Engineer is a customer-facing role who supports the technical implementation of the SiteSpect solution, including onboarding, maintenance, IT stakeholder...

Boston |

Our Solution Consultant will lead the tactical implementation of on-boarding clients and oversee professional services projects.

Solution Consultant Responsibilities
• Partner with clients to help them understand Seismic’s software and implementation best practices
• Consult with the client to develop solutions that leverage Seismic’s Content Management System and LiveDoc capabilities
• Review and analyze client content and collateral to determine organizational methodologies
• Understand business and content-related problems to identify and...

Boston |
The Customer Success Manager (FinServ) core responsibility is to manage implementation projects for large Financial Services customers of Seismic from inception to production roll out. A successful candidate will be skilled at creating project plans, allocating resources, communicating with customers, and mitigating project based risk factors. The candidate will work with Product Management, Engineering, Operations, as well as Marketing and Sales teams to ensure each project’s success.

A successful candidate will be able to manage multiple fast-paced implementation projects...

Burlington |

Your Opportunity

As a member of the FSM (Field Service Management) Optimization Consulting Team, the FSM Optimization Consultant is a key player in both back office and customer-interfacing activities. The Group consists of experts who hold a deep understanding of the unique characteristics of the Mobile Workforce Scheduling challenge faced by customers. The FSM Optimization Consultant’s main role is to review and analyze the outcome of real life scheduling scenarios, in order to explain those to customers. Also, a main part of the role is...

Boston |

 

Acquia is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalized, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as ​one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been​ ...

Boston |

Opportunity

Be the primary technical person to work with clients and customer success on technical matters that come up as a form of weekly/quarterly check-ins.  Work with support, product, and engineering on these customer needs to help drive new solutions, software tools, problem resolution and upsell opportunities. Document best practices for client-specific needs.

Responsibilities

  • Key partner to business and IT stakeholders
  • Lead quarterly technical reviews and provide relevant technical recommendations on...
Franklin |

Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations.

At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance. 

Working at Interactions is an opportunity to be part of the team...

Boston |

BRIEF SUMMARY

Technical Implementations Managers interface directly with internal and external stakeholders to derive project plans for iboss product/service implementations and subsequently drive those projects to successful completion. An ideal candidate for this role will have prior experience successfully managing multiple simultaneous complex projects involving technical software implementations and be customer interfacing.

RESPONSIBILITIES

  • Develop and maintain procedures for successful interoperation between...
New York |

Crimson Hexagon helps global brands better understand their consumers. With instant access to the world’s largest volume of unstructured text and images across social, online public, and enterprise-held data sources, Crimson Hexagon’s AI-powered consumer insights platform allows clients to analyze audiences, track brand perception and campaign performance, and even detect competitive and market trends. Our clients include Anheuser-Busch InBev, Adidas, General Mills, Paramount Pictures, and Twitter. We’re...

New York |

DESCRIPTION

TVision Insights is a ‘hyper-growth’ television attention measurement company pioneering the way brands, their agencies, TV networks and OTT platforms determine the true value of their video content and advertising. The company’s core technology uses data science and motion capture technology to passively assess eyes on screen, the single most accurate way to measure person-level engagement with video content. Founded by two MIT alumni, TVision Insights is a venture-backed company headquartered in Boston, MA with offices in New York and Tokyo. ...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Team Leader, Population Health Client Management. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Team Leader,...

Cambridge |
Help us shape the Mobile Telematics Industry! 
 
CMT's mission is to make drivers smarter and roads safer.  We pioneered the development of smartphone telematics services and big data analytics to offer a behavior-based program to automotive insurance companies and, more broadly, the connected car ecosystem.  We are the market leader with key mobile telematics and big data expertise, yet we are always striving to learn more and innovate further.  CMT was founded in 2010 but we are still small and maintain a startup culture – often experimenting and nimbly...
New York |

Our DirectorIntegrated Media Strategy will be the go to day-to-day lead for both the client and internal channel teams. The Director, Integrated Media Strategy will be responsible for the client relationship; understanding the clients’ business issues and goals and helping to achieve them as well as supervising the holistic strategic planning and execution of integrated media strategies across all the digital channels. Digital channels can include channels such as SEM, SEO, CRO, Social, Display, Shopping, Email & Affiliate Marketing. This role is...

Boston |

About Klaviyo

Klaviyo is using technology to reinvent email marketing from the ground up! For far too long email marketing has been pretty selfish. Companies blast everyone with the same email, not because they think that’s what customers want, but because they don’t have a choice. Klaviyo fundamentally changes the game. Our software ties together everything companies know about their customers, processes massive quantities of data in real-time, and uses it to drive a platform that’s part CRM, part analytics engine and 100% an email...

Boston |

Klaviyo sends over a billion emails a month across thousands of customers. Our Deliverability team is responsible for ensuring that these emails are successfully delivered into our customers’ inboxes. This work involves remediating blacklists, identifying spam traps, working with ISPs to optimize sending rates and working with clients to make sure they send email using best practices. The Deliverability team is currently looking for an experienced professional in email deliverability and compliance. [JC1]

If you have the following skills, please consider joining our...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Director, Population Health Client Management. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Director,...

Framingham |

Veloxint Corporation, a dynamic Boston-area materials start-up, commercializes new nanocrystalline metals created through an MIT-developed powder metallurgy (PM) approach. Veloxint is entering an exciting growth phase, and is seeking an Applications Engineer (AE) as a member of the commercial organization.

The AE will initially report to SVP, Marketing. In this role, the successful candidate would take a hands-on approach and work alongside with customers and Veloxint engineers to develop and/or improve customer applications and processes (new and existing), and to coordinate/...

Boston |

 

About Profitero

Established in 2010 and backed by Polaris Partners, Profitero is a fast-growing next-generation ecommerce performance analytics software-as-a-service (SaaS) solution for brand manufacturers. Ecommerce directors, brand managers, shopper marketers, and commercial leaders rely on Profitero to increase sales at Amazon and other online retailers globally. If you love data, technology, and ecommerce, Profitero may be a great next step in your career!

 

Role & Responsibilities

The Associate...

Boston |

Support Genius - Weekend Shift


Come join the LevelUp team at our HQ in Boston to help build the next-generation mobile payment network, connecting restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards.


We take pride in our inclusive and collaborative team atmosphere that encourages constant learning and growth, and empowers our employees to use their unique strengths and perspectives to make the biggest impact possible. And...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Arlington |

Ready to join the Glance team? Here at Glance, everyone has the opportunity to take on wide responsibility, do varied and interesting work and make a big impact. There is plenty of opportunity to grow. We’re located in a renovated mill building in Arlington, MA right off the Minuteman Bikeway, so we have quite a few cyclists here and free parking too.  Glance is a bootstrapped profitable company, offers 401k matching and has, of course, great snacks.

Customer Success Manager

We are seeking an energetic, motivated person who enjoys working in a fast-paced environment...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Senior Healthcare Integration Engineer. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview: 

The Senior Healthcare...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Senior Healthcare Integration Engineer. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview: 

The Senior Healthcare...

Arlington |

Glance empowers companies to make doing business online easier and more personal through tightly integrated yet modular visual engagement solutions such as cobrowse, screen share, agent video, and more. Glance has out-of-the box integrations with Salesforce.com, SAP, LiveOps, Zendesk and other solutions. In addition, our offerings integrate with a broad range of customer-facing platforms and tools to quickly provide a connection that is secure and always works. Thousands of large and small companies are using our technology, including well-known names in finance, retail, travel and...

New York |

JetSetter.com is looking for a digitally savvy editor and writer with a passion for all things travel, food, style, and design! The Editorial Assistant will work with the JetSetter content team to deliver engaging articles to ultimately grow traffic, audience engagement, and revenue.


Job Responsibilities:

  • Edit and write 2 to 3 stories a day (these may include hotel roundups; style ecomm stories; destination pieces)
  • Write captions for two Instagram posts a day and work with photo editors to pick...
Needham |

TripAdvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand.  As a Bilingual Customer Support Specialist, you will be part of a dynamic, fun, and energetic team where you can immediately make meaningful contributions. 

 

Job Duties:
• Work directly with members and business owners via email, phone, and chat
•...
New York |

Starry is looking for tech-savvy, intellectually curious individuals who want to help us redefine the way that end users access the internet. If you feel that the cable internet industry is long overdue for a technology disruption and you own more IoT devices than you know what to do with, you’re probably one of us.


As a Starry Expert in the field, you’ll be the face of Starry Internet to customers. On a regular appointment, you’ll set them up for success with their new Starry Station router, provide “white glove service” to connect all their devices, and explain in...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

Starry is a fast-growing...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Customer Support Specialist. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Customer Support Manager will play...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Patient Biller. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Patient Biller will play a critical role in...

Burlington |

Founded in 2004, NetBrain is the market leader disrupting the network automation space. Its ground-breaking automation platform leverages the power of dynamic maps to provide CIOs and network teams with end-to-end network visibility while enabling adaptive automation across the organization’s physical, virtual and software-defined networks. Today, over 1,800 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform to automate network documentation, troubleshooting, and change management. 

“NetBrain’s success is due...

Boston |

About Pluralsight

Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.

Working at Pluralsight

At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people...

Somerville |

We are looking for a Director of Client Operations to lead our solutions engineering and support teams. These teams are responsible for onboarding, integrating, and supporting customers on the most advanced personalization platform on the market. As a director in this critical role, you will work closely with our Development and Customer Success teams, driving our commitment to excellence, innovation, and customer value.

The Role

  • Build and manage the relationships between Customer Success, Strategy, and Development, identifying opportunities to...
Boston |

WriterAccess, an award winning software platform connecting thousands of businesses with professional writers, editors, translators and content strategists, is seeking an Account Manager for our Boston office. You’ll find us on the Inc 5000 list for the last four years, enjoying a leadership position in the content marketing revolution.

The Job In a Nutshell

Your role as an Account Manager is to support Premium Service customers that look to WriterAccess for content creation services in our cloud-based platform. This is an amazing...

Boston |

CloudHealth Technologies is looking for highly motivated, goal-oriented individuals who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.


About You:

You love being on the front lines of the business partnering with top tier customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to...

New York |

As Director, Solution Engineering, you will utilize industry and OwnerIQ product expertise to engineer 2nd Party Data activation initiatives for strategic accounts. This employee will work in a pre-sales capacity to guide clients to the best data product to meet their marketing objectives

The ideal candidate has a strong background digital advertising and works well in a team format. Finally, candidates must thrive in a culture that resembles the pace and dynamisms of a start-up.


Responsibilities

  • Focusing on strategic accounts, work with clients to...
New York |

ownerIQ, known as “The Q", digitally connects retailers and brands through the power of second-party data, providing transparency, scalability, and relevancy within digital marketing. ownerIQ changes the way retailers, brands and e-commerce websites run their digital advertising campaigns, reaching consumers both online and in-store. We are over 150 Q'ers strong with 5 locations across North America, united by one vision to continuously evolve digital advertising.

We’re on the hunt for talented people who are passionate about the future of digital advertising to join our dynamic...

New York |

OwnerIQ is seeking a proactive and motivated self-starter to join our Client Services team as a Customer Success Manager. The Customer Success Manager is responsible for driving adoption of OwnerIQ’s second-party data and decisioning platform among our self-service clients. This employee will be an advocate for external users, working in partnership with all OwnerIQ teams to achieve the customer’s goals and provide solutions for the customer’s challenges.

Responsibilities:


  • Working closely with Sales to provide pre-sale technical support, helping to...
Boston |

We are seeking an Ad Operations Specialist to join our Ad Operations team. The primary purpose of this position is accountability for timely and accurate campaign setup and creative trafficking of digital advertising campaigns.

What you'll do:

  • Execute timely campaign launch cycles that fall within our 2 business day turn-around, while maintaining high degree of campaign setup accuracy
  • Ensure all campaign components are running in accordance with ad specifications and campaign goals across the life of the campaign
  • Provide technical support for sales and...
Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and energetic Project Lead, Health Plan. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Project Lead, Health Plan will play a critical role in...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and energetic Project Manager. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Project Manager will play a critical role in...

Waltham |

The Application Support Engineer responsibilities consist of implementing and supporting advanced Intralinks solutions that require knowledge of and integration of proliferation of technologies. These technologies include Single-Sign-On (SSO), Web Service API calls, SharePoint connectors, SalesForce connectors, Client tool integration and other custom tools. The Application Support Engineer (ASE) will assist cross-functional Subject Matter Experts (SME) and Implementation Managers to work in tandem to complete implementations as expected and within required timeframe. Furthermore, the...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Provider Services Manager. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Provider Services Manager will play a...

Waltham |

Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.

If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

Why You Matter

We are looking for a...

Boston |

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Customer Support Specialist. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home. 

Brief Overview:

The Customer Support Specialist will...

Boston |

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Program Manager, International Business. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

...
Boston |

M.Gemi, headquartered in Boston, MA along with offices in New York and Florence, Italy is redefining the luxury products industry by leveraging the uniqueness of Italian manufacturing combined with a technology and data driven predictive supply chain engine.  By challenging the long standing design and manufacturing process, we are delivering new products to market in record time and selling direct to the consumer through a state of the art digital platform as well as physical showrooms.  As the only brand in the...

New York |

 

PIVOTAL’S STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation...

New York |

PIVOTAL CLOUD FOUNDRY SOLUTIONS

 

 

SENIOR PRODUCT MANAGER, FIELD DELIVERY 

PIVOTAL’S STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up...

New York |

Platform Architect

Are you ready to work on world changing technologies?  Our industry is at the cusp of a once in a generation transition; one that will fundamentally change the way businesses operate and innovate in an increasingly mobile, cloud-based and connected world.   

At Pivotal, you see and create what’s possible. Working at Pivotal means doing what you love. We only hire trailblazers and pioneers and we want people who can solve challenging problems, make a real impact in technology and want to build something big.

Pivotal provides for a...

New York |

Platform Architect

Are you ready to work on world changing technologies?  Our industry is at the cusp of a once in a generation transition; one that will fundamentally change the way businesses operate and innovate in an increasingly mobile, cloud-based and connected world.   

At Pivotal, you see and create what’s possible. Working at Pivotal means doing what you love. We only hire trailblazers and pioneers and we want people who can solve challenging problems, make a real impact in technology and want to build something big.

Pivotal provides for a...

Cambridge |

 

PIVOTAL’S STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation...

Boston |

At Drift we are customer centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that don’t scale and strive to provide an experience that is unparalleled in B2B SaaS each and every day.

As a Customer and Product Advocate, you will use your passion for customer service and work closely with our Customer Success and Product teams to deliver the best support possible to our customers. You’re closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for new features in our product...

Boston |

AppNeta is a fast-growing, international technology startup that is poised to take advantage of the massive performance monitoring marketplace sized by Gartner as $3.5B in 2017. AppNeta has been named to the Inc. 5000 Fastest-Growing Private Companies list four years running, and has won numerous awards in the Boston market, including BBJ’s Best Places to Work and BostInno’s Coolest Companies.

Director of Customer Success

The Director of Customer Success will be responsible for all business and operational aspects of AppNeta’s customer success...

New York |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

Starry is a fast-growing...

New York |

Starry is looking for a Project Manager who will excel in helping to redefine how users access the internet. You will act as the face of Starry Internet Services to building owners as you’re responsible for providing an outstanding customer experience while driving the deployment of the Starry internet network. You will be responsible for managing stakeholder expectations and gathering project requirements from parties both inside and outside of the company. Our ideal candidate has outstanding communication and project management skills, a passion for customer service, is a self-motivated...

New York |

About Starry's Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been deploying wireless Internet systems in Boston for over a year, and we are now expanding to new cities. We are constantly developing new products and working to optimize the performance and reliability of our existing technology.


Starry designs, builds, and operates wireless and wired broadband networks for single-family units, multi-dwelling units (MDU) and enterprises....

New York |

Starry designs, builds, and operates wireless and wired networks for single-family units, multi-dwelling units (MDU) and enterprises. Starry prides itself in managing the entire customer experience for internet delivery to the end user: from the in-house designed Starry Station Dual Band 802.11ac router, to custom networking equipment which allows delivery of gigabit speeds over existing in-home cabling, to a Starry designed point to multipoint wireless system for the last-mile delivery of gigabit capable wireless from a pre-5G system to residential dwellings. Starry is seeking a detail-...

New York |

About Starry’s Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been selling consumer Wifi products for over a year and we are beginning to deploy wireless Internet systems in Boston with other cities following shortly. We are constantly developing new products and working to optimize the performance and reliability of our existing technology.


Position Summary:

Starry designs, builds and operates wireless and wired...

Boston |

Mendix provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries. Nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications to delight their customers and empower their employees. We experienced 78 percent growth in 2016 and are a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $15 billion by 2020.


While we live on different continents and work on...

New York |

COMPANY OVERVIEW

Trade is a well-funded digital marketplace that inspires people to make better coffee. We curate a selection of the country’s best roasters who take exceptional care in sourcing and roasting incredible coffees and overlay an experience that makes discovering and buying coffee easy and rewarding. We bring the joy of a delicious cup of coffee from your favorite roaster into your home.


THE ROLE

The Customer Experience Director is responsible for...

New York |

Our Solution Consultant will lead the tactical implementation of on-boarding clients and oversee professional services projects.

Solution Consultant Responsibilities
• Partner with clients to help them understand Seismic’s software and implementation best practices
• Consult with the client to develop solutions that leverage Seismic’s Content Management System and LiveDoc capabilities
• Review and analyze client content and collateral to determine organizational methodologies
• Understand business and content-related problems to identify and...

New York |

The Customer Success Manager (Asset Management) core responsibility is to manage implementation projects for large Financial Services customers of Seismic from inception to production roll out. A successful candidate will be skilled at creating project plans, allocating resources, communicating with customers, and mitigating project based risk factors. The candidate will work with Product Management, Engineering, Operations, as well as Marketing and Sales teams to ensure each project’s success.

A successful candidate will be able to manage multiple fast-paced implementation...

Boston |

Are you passionate about working directly with customers and immediately impacting their success? We are looking for an exceptional person to join our Customer Support team in providing efficient and accurate technical assistance to ensure complete customer satisfaction for our growing customer base of online video publishers. The ideal candidate is a dedicated problem solver, passionate about rich media technologies, and a proven customer advocate. We are looking for someone who is highly motivated with strong technical experience, excellent written and verbal communication skills and...

Burlington |

The Customer Success team focuses on customer retention and value realization by making sure our customers use the product effectively to achieve their desired business goals. The team is also responsible for creating the processes, tools & methodologies to create and enable an active and robust customer success framework. The ultimate goal is to make every customer wildly successful and committed to ClickSoftware for life measured through a very positive retention rate, satisfaction (NPS) and revenue growth.

Reporting to the Senior Director Customer Success, the Customer...

Burlington |

Your Opportunity

As a member of the FSM (Field Service Management) Optimization Consulting Team, the FSM Optimization Consultant is a key player in both back office and customer-interfacing activities. The Group consists of experts who hold a deep understanding of the unique characteristics of the Mobile Workforce Scheduling challenge faced by customers. The FSM Optimization Consultant’s main role is to review and analyze the outcome of real life scheduling scenarios, in order to explain those to customers. Also, a main part of the role is...

Burlington |

Your Opportunity

As a member of the FSM (Field Service Management) Optimization Consulting Team, the FSM Optimization Consultant is a key player in both back office and customer-interfacing activities. The Group consists of experts who hold a deep understanding of the unique characteristics of the Mobile Workforce Scheduling challenge faced by customers. The FSM Optimization Consultant’s main role is to review and analyze the outcome of real life scheduling scenarios, in order to explain those to customers. Also, a main part of the role is...

Boston |

The Role

Are you a natural-born leader with a passion for innovative technology? Interested in a career where you’ll make a difference in the way thousands communicate? The Fuze Customer Support Team is rapidly evolving and adapting to take on new customers and support an industry-leading Unified Communications as a Service (UCaaS) product suite. Our Customer Support Managers enable their teams to exceed our customer’s expectations.

What You’ll Do

Build an incredible team:

  • Identify top talent through recruitment while...
Boston |

Here at Seismic, a crown jewel in the Boston tech community, we are growing tremendously and are looking to expand our Solution Architecture team with an energetic, passionate, highly capable, self-starter who will work directly with our Fortune 500 customer base tackling implementation and highly visible data projects. 

The Implementation Engineer will work under the direction of a Solution Architect to design, develop and implement complex client projects with Seismic. The candidate will be responsible for the implementation, testing and deployment of client solutions that...

Burlington |

As a member of the ClickSoftware Professional Services Group, the Project Manager will be responsible for the successful implementation of the ClickSoftware Suite of products.  This position requires good interpersonal and account management skills.  The ideal candidate is extremely organized and comfortable in a multi-tasking environment.

Primary Responsibilities

  • Primary point-of-contact within Professional Services, for all project related activities. Ultimately responsible for ensuring a successful implementation at the customer's site.
  • ...
New York |

Are you a technical account manager seeking an exciting opportunity at a Forbes Cloud 100 company? If so, you might be perfect for Turbonomic!

 

As one of our Technical Account Managers (TAM), you will be responsible for building and maintaining post-sales relationships with Turbonomic’s largest and most complex customers. You will serve as a TAM to ensure successful implementations and to ensure that the customers serve as a positive reference and continue their operationalization of Turbonomic technology, documenting Turbonomic...

Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Boston |

If you want to help customers fundamentally change the way their businesses operate then we should talk. Our mission is to create an exceptional experience for Notarize for Business customers and for their signers through engagement and a deep understanding of their operation. The customer success team at Notarize works with our business and mortgage customers on an ongoing basis to develop personalized, long-term relationships.


 As a Customer Success Manager (CSM) at Notarize, you will form and maintain relationships with a...

Boston |

Position based in UK Office

Description

As Key Account Manager you will be responsible for supporting & developing our growing retailer customer base. You will be in charge of a rapidly expanding portfolio of customers (including Waitrose, Boots, Ocado and Delhaize) and you will be their main point of contact.

As the face of Profitero with these customers, you will be responsible for building successful relationships with your main contacts and for expanding our networks across the customer organisation. The role will...

White Plains |

Are you a customer-focused technology guru, hungry and obsessed about education? As a technical trainer, you will help ensure the success of Turbonomic’s 2,000+ customers by developing advanced technical curriculum and certification programs, designing courseware, and delivering training at customer sites and via remote seminars.

 

We're looking for a highly motivated, collaborative, self-starting and ambitious Senior Technical Trainer to be credible, instructive, and enlightening in front of customers on this journey as we deliver...

New York |

You will be the primary technical go-to-person for Actifio’s customers in the post-sales stage of the customer’s lifecycle.  Your core mission is to help our customers maximize the value of their Actifio investment.  You will work closely with customers to ensure that system is configured optimally and is being used within deployment guidelines at all times.  During customer service events, you will serve as the primary contact between the Customer and Actifio’s services, support and engineering teams to ensure speedy resolution of technical issues.  You will work with the account team...

Boston |
We're looking for an outgoing and energetic person to be the primary technical go-to for our Tier 1 Global customers through successful onboarding, adoption and expansion of Salsify across their organizations. As the primary technical contact, you will work closely with customers to balance rapid time to value with long term sustainability. You will work with the account team to identify new growth and sales opportunities based on technical observations.

Responsibilities

...
Boston |
We are looking for an energetic engineer to join our Solutions Engineering team at Salsify, architecting and developing integrations and automations for some of our most strategic clients.
 
This is a fast-paced role where you will utilize your strong engineering background to effectively deliver and communicate complex solutions to our customers. You view technology as a bag of tools, and love learning and using varied technologies--whether Ruby, AWS, XML, RESTful APIs, or a hundred other possibilities--to achieve business goals...
Boston |
Come and play a key role in ensuring our customers’ success using Salsify, by driving the efforts on our strategic and complex implementations to a successful and timely delivery. You'll also be a critical voice representing our customers' goals cross-functionally within Salsify.

Responsibilities

    • Manage all aspects of implementation projects including expectations, communications, scope, timeline, and project delivery
    • Maintain...
Boston |
Salsify’s mission is to empower brand manufacturers to deliver the product experiences that consumers demand. Salsify pioneered the first PXM (Product Experience Management) offering that transcends traditional PIM, Syndication, and Analytics. As the first multi-tenant, SaaS solution to offer all 3 key components to deliver exceptional product experiences online, Salsify is already working with thousands of leading brands across the globe.
 
As the first line of contact with our customers, you'll play a key role in ensuring their...
Boston |
In today’s world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click ‘purchase.’ The problem in today’s marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.
 
Enter Salsify…. Salsify is a product experience management platform. We power...
Boston |

We're on a mission to transform global workplace communication, and we need your help.

How do you prefer to collaborate with your colleagues? By phone, video, instant message, or even text? Fuze is making it easy for businesses to embrace the modern, mobile workforce. We offer a single cloud-based platform that includes these technologies and more for simple, smart communication that works. Headquartered in Boston, MA with offices and customers worldwide, we're growing at a lightning-fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market...

Pages