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386 Jobs Listed
Cambridge |

Click here for a quick interview with the hiring manager!

Are you ready to join a startup thats transforming the education landscape? At edX, we provide world-class education to everyone, everywhere. EdX offers highly driven intellectually ambitious individuals an opportunity to work in a dynamic mission-driven organization. EdX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions...

New York |

At the core of our business is the global customer success team. Over 80 people across 9 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly called upon to help our clients leverage insights to inform business decisions. We build our understanding of our clients businesses, we help them overcome challenges and we seek opportunities to highlight the impact of Brandwatch on the way they do business...

New York |

Reporting to the Chief Customer Officer, the VP of Global Professional Services will be fully responsible for the strategic direction, operational execution, and delivery across multiple geos and functions. The current global team consists of project management, enablement services, education services and customer success architects covering our Boston, New York, Brighton, Berlin and Singapore offices.

This role is to be based out of New York or Boston.

This role manages the key elements of our services business:

  • Motivates and leads a high-performing, global...
Boston |

Overview

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, anenterprise SaaSsolution, accelerates sales andmarketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical...

Boston |

Our award-winning Customer Success team is on the hunt for a Project Management Pro that will help elevate the teams capability for delivering complex onboardings for our Fortune 500 customer base. Come be a part of the hottest tech story in San Diego! Five straight years of 100% growth has us sitting at over450 employees and a product that continues to dominate the enterprise SaaS and sales enablement space.

Responsibilities:

  • Create project plans for onboarding of new clients that take a project through the three primary stages of implementation...
Boston |

Reporting to the Chief Customer Officer, the VP of Global Professional Services will be fully responsible for the strategic direction, operational execution, and delivery across multiple geos and functions. The current global team consists of project management, enablement services, education services and customer success architects covering our Boston, New York, Brighton, Berlin and Singapore offices.

This role is to be based out of New York or Boston.

This role manages the key elements of our services business:

  • Motivates and leads a high-performing, global...
Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Burlington |

INSTRUCTIONAL DESIGNER, PROGRAM MANAGER

Are you that person who

  • Is passionate about problem based learning instructional design?
  • Is the go-to person for writing content and developing world-class workshop materials?
  • Likes to learn the latest technologies and help others use them to solve business problems?
  • Has a passion for teaching and learning?
  • Easily finds the right words to explain software applications, processes, and best practices to a less technical audience?

If you are, and you thrive on living...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

The Director of Relationship Management will oversee the Relationship Management Team...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

We are looking for a Relationship Manager to join our internal Partner Operations Team and support our Yaymaker partners (...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

You will:

  • Craft quality and efficient responses to customers with some sprinkles of...
Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

As a member of the Customer Service Team, this role is specialized in providing support to our Local Partners. Local Partners...

Lexington |

Come join a winning team!

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking for...

Lexington |

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking for an Implementation...

Boston |

We are seeking a Program Manager with a strong background in implementing enterprise solutions to Fortune 100 clients. You will be responsible for managing projects through strategic account management strategies. You will work closely with the Client Director, the Training & Enablement team, the Data & Insights team, and the Technical Solutions team to bring the overall Cogito vision to life by leveraging project management discipline, developing client relationships, and managing overall implementation and support tasks. Those who thrive in this role are...

Boston |

Privy enables online stores to supercharge their ecommerce marketing and improve on-site conversion through the use of highly targeted automated email campaigns and completely customizable pop-ups, banners, flyouts, and bars. By offering unique discounts, exclusive content, sweepstakes, and more, stores using Privy see significant improvement in both email signups and sales.

Job Overview:

Privy is growing fast, were looking for a dedicated representative to solving billing related issues both internally and customer-facing. This roles responsibility will...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, anenterprise SaaSsolution, accelerates sales andmarketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

New York |

We're looking for a Customer Success Manager with a few years experience to join our growing team at Blissfully. We're building amazing tools to help companies manage the explosion in SaaS tools they're using, and poised to ride the massive momentum as companies increasingly move to the cloud.

The role will require a desire to help customers onboard smoothly and get the most out of Blissfully. You'll be in on the ground floor of a quickly growing company, working closely with the founders.

Key Responsibility

  • Deeply Understand our customers: What are...
New York |

Our DirectorIntegrated Media Strategy will be the go to day-to-day lead for both the client and internal channel teams. The Director, Integrated Media Strategy will be responsible for the client relationship; understanding the clients’ business issues and goals and helping to achieve them as well as supervising the holistic strategic planning and execution of integrated media strategies across all the digital channels. Digital channels can include channels such as SEM, SEO, CRO, Social, Display, Shopping, Email & Affiliate Marketing. This role is...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track...

Boston |

About Klaviyo

Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for customer success engineers who also like staying close to customers. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.


Success Engineering

...
Boston |
InsightSquared is a fast-growing SaaS company that helps our customers make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs.
  • We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-time winner of both The Boston Business Journal’s “Best Places to Work” and The Boston Globe’s “...
Boston |
InsightSquared is a fast-growing SaaS company that helps our customers make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs.
  • We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-time winner of both The Boston Business Journal’s “Best Places to Work” and The Boston Globe’s “...
Cambridge |

Do you breathe empathy?


Are you a proactive problem solver?


Are you CozyKins next Customer Success Lead?!


Description


Work directly with our families to set them up for success. Build a care relationship that supports families with reliability and empathy, so they feel peace of mind about their care. Ensure children under care are safe, happy, and totally thriving....

Cambridge |

Empower our caregivers to deliver the highest quality of childcare. Support and strengthen our reputation of being the best childcare guaranteed.



Responsibilities

Organize high quality day-to-day childcare:

- Develop and maintain a positive, professional relationship with nannies

- Coordinate with families and care recruitment to facilitate successful nanny placement


...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Cambridge |

About the job:

One of the Boston area's fastest growing technology companies, Jobcase is the only social media site dedicated to empowering the world's workforce. Jobcase is a social media platform that connects our 90 million+ members to each other and potential employers.

Jobcase is looking to find a motivated self-starter to join our Customer Success team. Customer Success is responsible for the onboarding, delivery and delight of our Strategic and Enterprise Customers. We accomplish this with a constant customer focus, advocating for the client...

Hopkinton |

You will assist our client users with questions and issues pertaining to the technical aspect of the software. This includes resolving PrismHR product software support requests, troubleshooting PrismHR product software issues, replicating scenarios for developers to address and in-house testing of software, reading Unidata code, and making data edits. Occasionally train customers on components of the system. 

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Monitor the technical support queue
  • Interact with clients via phone, email, or...
Boston |
ClimaCell is transforming a fundamental aspect of meteorology, introducing an entirely new approach for gathering weather data. Our novel technology generates high-definition weather maps, with unprecedented accuracy, resolution, and coverage. We provide advanced weather tools for those who cannot afford the uncertainties and inaccuracy of current solutions. 
 
What this job is all about
We want to empower our customers to best utilize the novel tools we provide them, but also help support them with world-...
Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Boston |

About SalaryFinance

SalaryFinance is an award-winning FinTech business with social purpose - to help employees take control of their finances.  We launch with employers as an employee benefit and help people to understand their money better, get out of debt faster and save for their future.  

We have a very real and meaningful impact on people’s lives by improving their financial wellbeing. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide...

Boston |

There's going to come a day when you need to get something notarized. When that day comes, wouldnt you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize is the first on-demand notary platform, allowing anyone to notarize a document online and empowering businesses to send, track and collect notarizations. We're helping people execute the most important transactions of their lives and streamlining operations for countless industries.


As a Solutions Engineer at Notarize, you will sit...

Cambridge |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

You have expertise in changing the software development lifecycle and want to be part of the next wave of...

Cambridge |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

You have expertise in changing the software development lifecycle and want to be part of the next wave of...

Cambridge |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

You have expertise in changing the software development lifecycle and want to be part of the next wave of...

Boston |

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about your work and want to be in a fun and...

Cambridge |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and...
Boston |

About Starry:

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry's Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been selling...

Boston |

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on...

Boston |

Starry designs, builds, and operates wireless and wired broadband networks for single-family units, multi-dwelling units (MDU) and enterprises. Starry prides itself in managing the entire customer experience for internet delivery to the end user: from the consumer friendly Starry Station Dual Band 802.11ac router which was designed in-house, to custom networking equipment allowing us to deliver gigabit speeds over existing in-home cabling, to in-house designed point to multipoint wireless system for the last-mile delivery of gigabit capable wireless from a pre-5G system to a residential...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Why you'll love working here:

Starry is a fast-growing company,...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, simple user experience, and a diverse and intellectually curious company culture.

Why you'll love working here:

Starry is a fast-growing company, and working...

Cambridge |

DIRECTOR OF NORTH AMERICAN SECURITY
Cambridge, Massachusetts, United States

Company Description

EF Education First is the world leader in international education. Founded in 1965, EFs mission is to break down barriers of language, culture, and geography. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. We have fifteen subsidiaries and non-profit organizations, schools and offices in over 50 countries and employ over 34,000 staff and teachers. In todays increasingly complex and interdependent world, our mission is...

White Plains |

Our team provides technical training and certification for all our customers, partners, and employees.We love what we do, and we love where we work! If you are eager to learn the details of Turbonomics groundbreaking software, and to work in a fast-paced, start-up environment, Turbonomic is a great fit to jumpstart your career as a Technical Trainer.

We are looking for a highly motivated Technical Trainer who is customer-focused and obsessed about learning and education. You will work closely with our customers to ensure that they...

White Plains |

By 2020, 83% of enterprise workloads will be in the cloud. This transformation introduces an ever-increasing set of complex tradeoffs for IT staff, such as whether to place workloads on-premises or public cloud, when and how to scale up or scale out workloads, and what resources to allocate without overprovisioning. To de-risk this transformation, IT organizations are turning to self-managing and real-time workloads. With 10+ patents on our technology, Turbonomic is the only platform that enables enterprises to prepare their businesses for the cloud and answers the most...

White Plains |

Are you a customer-focused technology guru, hungry and obsessed about education? As a technical trainer, you will help ensure the success of Turbonomics 2,000+ customers by developing advanced technical curriculum and certification programs, designing courseware, and delivering training at customer sites and via remote seminars.

We're looking for a highly motivated, collaborative, self-starting and ambitious Senior Technical Trainer to be credible, instructive, and enlightening in front of customers on this journey as we deliver...

White Plains |

By 2020, 83% of enterprise workloads will be in the cloud. This transformation introduces an ever-increasing set of complex trade offs for IT staff, such as whether to place workloads on-premises or public cloud, when and how to scale up or scale out workloads, and what resources to allocate without over-provisioning. To de-risk this transformation, IT organizations are turning to self-managing and real-time workloads. With 10+ patents on our technology, Turbonomic is the only platform that enables enterprises to prepare their businesses for the cloud and answers the most...

Boston |

Toast Overview:

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

The Strategic Account Management team plays a critical role in delivering successful outcomes for ezCaters highest-...

Hopkinton |

The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ultimately ensuring success on the PrismHR platform. The CSM will serve as the primary point of contact for these customers from the time of sale through the full customer lifecycle (implementation, renewals, etc). The CSM will share information, provide support, identify training opportunities, drive product adoption, and gather feedback on our product and service offerings....

New York |
Workplace by Facebook is an enterprise communications platform that enables employees at any organization to collaborate and communicate using many of the same features available on Facebook. Launched in 2016, Workplace is growing quickly, with thousands of companies around the world now using Workplace to connect their employees and work seamlessly across teams and geographies. To help with the ongoing growth of the Workplace business, we are seeking a world-class Enterprise Client Partner Manager who is passionate about Facebook and the role that communication and collaboration can...
Boston |

Voatz is a high-growth, venture-backed company based in Massachusetts USA. We are an eclectic, passionate group of people working to change democracy by changing the way the world votes


Backed by military-grade security and cutting-edge technology, the Voatz mobile voting platform has been used by more than 70,000 voters across multiple elections, voting events and locations, with more in store for this year.

We're looking for a Customer Success Engineer to join our team to provide technical support, resolve technical issues, test product...

Boston |

WriterAccess, an award winning software platform connecting thousands of businesses with professional writers, editors, translators and content strategists, is seeking an Account Manager. You’ll find us on the Inc 5000 list for the last four years, enjoying a leadership position in the content marketing revolution.

 

The Job In a Nutshell

Your role as an Account Manager is to support Premium Service customers that look to WriterAccess for content creation services in our cloud-based platform. This is an amazing opportunity to work...

Cambridge |

Freelance Tour Director
EF Explore America
Hiring for positions in Boston, New York City, Washington D.C.

At EF Explore America, we partner with teachers to create 3- to 8-day, fully escorted educational travel programs for their students. Your role as the on-the-ground face of our company is the most important aspect of a remarkable customer experience.

Specifically, your job will be:

-Executing a travel itinerary and making the destination and sights come alive for your group

-Managing logistics...

Newton |

Date: Oct 3, 2018

Location: Pittsburgh, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading...

Newton |

Date: Oct 3, 2018

Location: Los Angeles, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading...

Newton |

Date: Oct 3, 2018

Location: Washington, DC, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading...

Somerville, |

As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work,...

Burlington |

Company photo

Founded in 2004, NetBrain is the market leader disrupting the network automation space. Its ground-breaking automation platform leverages the power of dynamic maps to provide CIOs and network teams with end-to-end network visibility while enabling adaptive automation across the organization’s physical, virtual and software-defined networks. Today, over 2,000 of the world’s largest...

Watertown |

Purpose

Liaison, named to Glassdoor’s 2017 Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and profitable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Client Delivery/Implementation Manager will...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Framingham |
  • Providence, RI

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Framingham |

Location: 60% Providence; 40% travel to MN and other client facilities

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every...

New York |

Director of Cloud Services / DevOps

Kasisto enables financial institutions to service, engage and acquire customers via human-like, intelligent conversations anytime, anywhere.Kasistos Conversational AI platform, KAI, powers omni-channel virtual assistants and chatbots who are fluent in banking across mobile apps, websites, messaging platforms, and voice-enabled devices.

KAI is the leading Conversational AI platform for the finance industry. Kasistos customers include Wells Fargo, J.P. Morgan, Mastercard, TD Bank, Standard Chartered, DBS Bank, among others....

Cambridge |

The Opportunity

As a Residence Life Coordinator, you will join the fast-moving Hult Boston team. We are looking for a dynamic, energetic, and detail-oriented individual to support our residential students at the Avalon, Hult House. As a Residence Life Coordinator you will play a key role in the formation of Hult Bostons Residence Life Program and will be integral in the opening of Hults new residential facility, Hult House.

Who you are

  • An entrepreneur- we strive to be the most relevant business school in the world. Our staff...
Boston |

ownerIQ is the largest 2nd party data marketplace in the world. Through our proprietary Digital Checkout Tags, we exclusively collect the product sales data of over 2,000 brands and retailers like Staples, Macys, Walgreens, etc. For over 10 years, our data was bought direct in our own DSP/DMP, but we are now pleased to send to all DSPs (DV360, TTD, AppNexus, etc.) for targeting and attribution. Sales to this channel have grown 300%+ over the last year with exponentially more expected in 2019.


The Programmatic Trader responsibilities will include:


...
Boston |

We are looking for an experienced, outgoing and energetic person to manage a team of Customer Champions. The primary responsibility of this role is to build, support and enable a team of Customer Champions so they may, in turn, ensure customers have achieved sustainable value within the platform. Successful candidates will demonstrate leadership and flexibility, as well as the ability to build rapport with clients, team members, and cross-functional internal stakeholders. This is an exciting opportunity for an experienced leader who has extensive...

Boston |

ezCateris the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Under our insanely helpful, personable, and funny skin, ezCater is hard-nosed, technology-enabled, and...

Cambridge |

Customer Relations Representative
EF Go Ahead Tours
Cambridge, MA USA

If you have a proven track record of excellence in customer service and thrive in a fast-paced, dynamic, and fun environment, wed love to learn more about you.

The opportunity

  • Working primarily through phone and email communication, you serve as the primary source of information to travelers after booking a tour
  • You identify and implement opportunities to enhance a customers experience prior to departure...
Cambridge |

Customer Relations Representative, Bilingual (Spanish/English)
EF Go Ahead Tours
Cambridge, MA USA

If you have a proven track record of excellence in customer service and thrive in a fast-paced, dynamic, and fun environment, wed love to learn more about you.

The opportunity

  • Working primarily through phone and email communication, you serve as the primary source of information to travelers after booking a tour
  • You identify and implement opportunities to enhance a customers...
Somerville |

To reinvent an industry, you have to build the best team.Join Formlabsif you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our Customer Success team works closely with industry-leading organizations to help them achieve their 3D printing goals. From developing onboarding plans, to quarterly account reviews, to serving as aquarterbackfor technical or support requests, our Customer Success Managers are the first point of contact for Formlabs customers to address their 3D printing...

Somerville |

To reinvent an industry, you have to build the best team.Join Formlabsif you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our Customer Success team works closely with industry-leading organizations to help them achieve their 3D printing goals. From developing onboarding plans, to quarterly account reviews, to serving as aquarterbackfor technical or support requests, our Customer Success Managers are the first point of contact for Formlabs customers to address their 3D printing...

Boston |

In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.

Enter Salsify. Salsify is a product experience management platform. We power the seamless exchange of...

New York |

PIVOTALS STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the worlds most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed...

New York |

PIVOTAL CLOUD FOUNDRY SOLUTIONS

SENIOR PRODUCT MANAGER, FIELD DELIVERY

PIVOTALS STORY (VIDEO)

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

YOU

You are unique: as an...

Somerville |

Toreinvent an industry, you have to build the best team.Join Formlabsif you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expandsheavilyinto the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

OurDental Technical Support Specialistsdefinethe customer experience...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of...
Needham |
Job Description
Responsible for priority escalations from various sources including customer support team, TripAdvisor management, legal department, public relation & social media sources, as well as issues filed with external consumer agencies
Research, analyze and resolve customer (internal and...
Needham |
Job Duties
Deal directly with members and business owners via email, phone, and chat
Respond promptly to customer inquiries
Handle and resolve customer complaints within a 1-2 business day turnaround
Obtain and evaluate all relevant information to handle inquiries and complaints
...
Boston |

Fuze is a global cloud communications and collaboration platform connecting the digital workforce. Through one simple, secure platform with a best-in-class user experience, enterprise technology leaders can transform communications, reduce complexity, and empower people to seamlessly collaborate on any device, whenever and wherever they want.

Are you a natural-born leader with a passion for innovative technology? Interested in a career where youll make a difference in the way various organizations communicate? The Fuze Customer Support Team is rapidly evolving and adapting to take...

New York |

By 2020, 83% of enterprise workloads will be in the cloud. This transformation introduces an ever-increasing set of complex tradeoffs for IT staff, such as whether to place workloads on-premises or public cloud, when and how to scale up or scale out workloads, and what resources to allocate without over-provisioning. To mitigate this transformation, IT organizations are turning to self-managing and real-time workloads. With 10+ patents on our technology, Turbonomic is the only platform that enables enterprises to prepare their businesses for the cloud and answers the most...

New York |

Accelerate Human Achievement: that is UiPath's mission. We are the leader in Robotic Process Automation (RPA), and with over $400 million in funding from top venture capital firms like Sequoia, Capital G (Google), and Accel, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company culture values humility, and leaders who know how to listen. CEO Daniel Dines primary goal was to build a company where he would love to...

Cambridge |

The Opportunity

You will be joining a global team of passionate Career Development Advisors who excel at coaching students to win jobs. For many of our campuses, like Dubai, Shanghai, and San Francisco, we support students to win jobs out of market or in a region in which they dont have natural work rights. Our students have achieved exceptional success with 99% making a switch in role, function or industry. Although finding work outside of home market is challenging, we like to say that the only limit on success is the extent of ones imagination, will, and drive...

Burlington |

Overview

The objective of this role is to ensure QSR engages, retains and delights customers who purchase QSR products. The role is responsible for defining the systems, processes and metrics to ensure we understand how to realize the value from our recurring customers, and delight new ones. It ensures customer retention in a period of scale for QSR through the driving of key initiatives for our customer base including on boarding and successful use of products, metrics and process development, fulfilment and scaling as well as administration and growth of the...

Boston |

Hi there. We’re Zipcar, the world’s leading car-sharing network, driven to make cities better places to live.

 

Since 2000, we’ve worked hard to turn a brilliant and disruptive idea into a movement that serves more than a million members worldwide. We’re keeping the pedal to the metal and growing every day. That’s why we need talented, passionate people with great ideas to join the Zipcar family.

 

Want to work for a company that is shaping the future of urban mobility? Ready to join a dynamic, playful, diverse, and respectful company that’s seriously...

Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Boston |

About the Role

A Community Associate is the primary point of contact for the community and acts as the “face” of WeWork.

Goals and Objectives

  • Illustrate WeWork’s core values and strive to achieve our mission
  • Support the Community Management team to achieve the following:
    • Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
    • Ensure that your building is fully operational and processes are running smoothly
    • Drive growth and...
Waltham |

Constant Contact is the industry leader in email marketing for small businesses. We pride ourselves on helping small businesses because they are the life and blood of our economy. We believe that by helping small businesses grow and stay engaged with their customer base, we can change the world.

Responsibilities:

  • Develop multimedia content that demonstrate our product functionality, troubleshooting, and best practices through research, cross-functional teamwork and hands-on product testing
  • Create content that is accurate, high quality,...
Boston |

Do you have prior software engineering experience? Enjoy interacting with prospects and customers? Want to help customers  overcome technical challenges and improve their business? We're building our Sales Engineering team and looking for great people to be technical liaisons to our Sales team. You will be helping us to introduce the Chaos Sumo service for historical log and event and analytics to prospects, knock down the technical barriers to adoption of the Chaos Sumo service, and helping solve customer’s critical business issues. 

 

Responsibilities...

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