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376 Jobs Listed
New York |

Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA), and with over $400 million in funding from top venture capital firms like Sequoia, Capital G (Google), and Accel, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company culture values humility, and leaders who know how to listen. CEO Daniel Dines primary goal was to build a company where he would love to...

New York |

Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA), and with over $400 million in funding from top venture capital firms like Sequoia, Capital G (Google), and Accel, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company culture values humility, and leaders who know how to listen. CEO Daniel Dines primary goal was to build a company where he would love to...

Boston |

WriterAccess, an award-winning content creation platform connecting thousands of businesses with freelance writers, editors, and content strategists, is looking for a Project Manager to help us grow and manage our marketing and development team. You'll find us on the Inc 5000 List as a 5 Year Honoree with 59% growth in the last 3 years, without even a smidge of investment or VC funding.

Join our team of remote employees that keep the content orders flowing to talent and revenue growth going year after year.

The Job In a Nutshell

    ...
Boston |

Technical Account Manager - Beijing, PRC

Who we are:

Neurala, Inc. (www.neurala.com) is a software company headquartered in Boston, MA, USA that developed The Neurala Brain— Deep Learning neural network software that brings intelligence and learning to any device, making products like cameras, robots, drones, toys, consumer electronics and self-driving cars more autonomous, engaging and useful. Neurala is commercializing its proprietary technology in a self-service SaaS platform,...

Boston |
Teikametrics helps thousands of sellers be more profitable. Our Retail Optimization Platform (ROP) uses Machine Learning to optimize inventory, ads, and pricing on the most valuable eCommerce platforms. We are currently the largest provider of automation technology for Amazon Sponsored Products.  We are looking for people who can excel, add value to our mission, and love winning: Our office is located in the heart of Boston’s Innovation District in the Seaport and we have been featured in Venture Fizz: ...
Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data from leading companies train...

Boston |
About Us
 
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands, and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams all based in Boston, MA. 
...
Somerville, |

As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work,...

Somerville, |

Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment.

This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

Catalants technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption.

More than 30 percent of the Fortune 100 use Catalants best practices and platform to frictionlessly access and deploy talent, ranging from employees to over 50,000 independent consultants and 1,000 boutique firms in Catalants Expert Marketplace. Anonymized data...

Boston |

We are looking for an experienced Project Director for our growing business who will be integral in working with both Clients and internal development teams.   The Project Director provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it.  Through the management of the project the project director also builds and maintains client relationships while looking to expand the account...

Boston |

CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

About You:

  • You seek an opportunity to be on the forefront of the cloud revolution
  • You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions.
  • You have a creative streak and a passion for supporting and advising...
Boston |

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical...

Boston |

*** This role can be located in Austin, TX or Boston, MA ***

***Fluency in both Spanish and English required***

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software...

Beverly |

Our Liquid Handling Specialist will provide application and technical support to customers for Prime and other auxiliary HighRes products.  Specific responsibilities will include setting up instruments and developing advanced application protocols including Factory and Site Acceptance Testing.  Additionally, the position will train customers on HighRes products and software, both in-house and at customer sites, and provide customer support for liquid handlers and integrated systems.  The role will also act as a technical liaison between customers and HighRes Project...

Boston |
Are you the kind of person that just loves when the barista remembers your name and order? Or the one who tells your friends to avoid a certain airline because the staff is unabashedly neglectful towards its customers?  If you notice the best, and worst, service in your everyday life - this could be your dream job.
 
Lola.com is building the future of customer service and we need the right people on our team to deliver on this promise of excellence. As a Travel Consultant, you’ll be empowered to make your own decisions while interacting with our customers to...
Beverly |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to join our growing team. An ideal candidate is one who can successfully analyze root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the company’s culture, engage in development of standard operating proceedures, knowledge base and other project work in addition to daily interractions with end-users. Contribute to the establishment of best practices for keeping our automation...

Beverly |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to join our growing team. An ideal candidate is one who can successfully analyze root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the company’s culture, engage in development of standard operating procedures, knowledge base and other project work in addition to daily interactions with end-users. Contribute to the establishment of best practices for keeping our automation...

Boston |

The Customer Success Manager is responsible for delivering ongoing value to our customers through all phases of the customers journey with OReilly. CSM's act as the OReilly learning platform subject specialists and are focused on aligning customer learning goals and business outcomes with the OReilly platform. CSM's also provide ongoing onboarding and adoption strategies to ensure customers are aware of the newest and most relevant platform features and content.

Essential Duties and Responsibilities:

  • Become your customers trusted advisor at OReilly, providing...
Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Join the dream team.

We are searching for multiple Customer Experience Associates to join our team in...

Cambridge |

EF Explore America is part of EF Education First, the worlds largest privately-owned company specialized in education and travel. EF Explore America helps teachers create experiential learning opportunities for their students through travel across the U.S and Canada.

As aSourcing & Contracting Manageryoull be a key member of the passionate, high-achieving, and fun Product & Operations Team within EF Explore America. You will be tasked with building and maintaining relationships with suppliers across the US to source travel components for our student travel...

New York |

Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA), and with over $400 million in funding from top venture capital firms like Sequoia, Capital G (Google), and Accel, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company culture values humility, and leaders who know how to listen. CEO Daniel Dines primary goal was to build a company where he would love to...

Boston |

About Starry:

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry's Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been selling...

Cambridge |

Customer Accounts and Inventory Coordinator
EF Ultimate Break
Cambridge, MA

The role

EF Ultimate Break is looking for a self-motivated and detail-oriented individual to be directly involved in overseeing and managing key aspects of customer finance throughout the customer journey. If you are passionate about travel, thrive in a fast-paced environment and have an entrepreneurial spirit, we want you to work on our team!

Major Responsibilities include:

  • Analyzing customer accounts...
Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

New York |

ownerIQ is the largest 2nd party data marketplace in the world. Through our proprietary Digital Checkout Tags, we exclusively collect the product sales data of over 2,000 brands and retailers like Staples, Macys, Walgreens, etc. For over 10 years, our data was bought direct in our own DSP/DMP, but we are now pleased to send to all DSPs (DV360, TTD, AppNexus, etc.) for targeting and attribution. Sales to this channel have grown 300%+ over the last year with exponentially more expected in 2019.


The Customer Success Manager's responsibilities will include:

...

Boston |

We are currently seeking a top-notch Customer Success Solution Architect who will be responsible for defining and overseeing the design of the end-to-end solution of the Salsifys platform with our strategic worldwide customers ensuring they realize the full value. You will be utilizing your outstanding technical, product and client engagement skills to deliver a solution that is highly effective and tightly integrated with the customers ecosystem and business goals.

Key Areas Of Responsibility

Services Pre-Sales (...

Waltham |

SHYFTwas founded on a simple yet powerful idea to turn complex data into analytics that help shape the future of healthcare.Our technologyplaysa critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career atSHYFToffers countless ways to make an impact in a fast-growing company.

Position Summary

TheImplementationTeam is actively engaged with healthcare organizations to enable rapid synthesis of insights through the...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with...

Boston |

As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on...

Boston |

Security Services Automation Developer

About Us

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity withAI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.

We are a company that wins as one. We are daring, always evolving, and never give up. Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold#UBU.

In this position you will:

  • ...
Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of...

Waltham |

SHYFT Analytics, a Medidata Company, is seeking energetic, diligent, and analytically-minded individuals who understand the broader dynamics influencing the healthcare and technology industries and can leverage that understanding to initiate and carry out relevant initiatives that drive value for SHYFT.

This role is located in Boston, MA and will report to the to EVP and President of SHYFT Analytics.

Your Mission:


SHYFT Analytics, a...

New York |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Boston |

Position Overview

The Manager, Customer Adoption is responsible for expediting Rapid7s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions. Rapid7 is looking for a candidate with strong communication skills, a history leading teams that help customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and...
Brighton |
  • Full-time position split between XLH’s Boston office or a regional home office, and outside partners and locations
  • Average 75% travel (varies from 25% to 100% travel per month)
  • Travel onsite to third party locations to diagnose and troubleshoot hybrid subsystems, and perform onsite vehicle repair and hybrid component installation work
  • Support quality assurance activities and tracking
    • Document repair work using XL Hybrids cloud-based data system, issue Repair Orders, and issue RMA requests
    • Track metrics on service...
Somerville |

As an Evergage Customer Success Manager, you’ll be responsible for the complete post-sale success and satisfaction for a portfolio of Evergage’s Retail, B2B Demand Generation or Financial Services Customers. It’s the Customer Success Manager’s goal to make every customer successful by building a trusted advisor relationship and helping them achieve their business objectives using the Evergage platform.

The Customer Success Manager will identify and leverage company-wide resources to address any customer satisfaction, growth or...

Boston |
Technical Project Manager
 
Technical Project Managers lead execution of engagements with Anzo customers including lightning PoCs, extended Pilots, and multi-month implementation programs
 
Data is the Battleground where winning businesses transform into data-driven enterprises. Our flagship product Anzo differentiates in the highly competitive and hyper-growth data platform market. Anzo allows our customers to integrate and discover data through an enterprise data fabric. Anzo’s secret sauce is a...
Boston |
Pre-Sales Consultant
 
Pre-Sales Consultants influence and support the sales process with a powerful combination of technical product knowledge, industry domain expertise and business acumen.
 
Data is the Battleground where winning businesses transform into data-driven enterprises. Our flagship product Anzo differentiates in the highly competitive and hyper-growth data platform market. Anzo allows our customers to integrate and discover data through an enterprise data fabric. Anzo’s secret sauce is...
Boston |

Overview

Join us as a Trainer, Education & Training in our Education & Training department and provide in-person, hands-on and remote training to sites and CROs, along with required documentation, for eCOA studies. 

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what...

Boston |

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.


Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments while ensuring...

Boston |

Overview

Join us as a Project Manager, where you will be responsible for directing and managing services for delivering the highest quality eCOA (eClinical Outcomes Assessment) software & service with on-time delivery.

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision...

Cambridge |
About the role:

Vecna Robotics seeks a Senior Project Manager experienced in logistics to work closely with its robot deployment team. The ideal candidate is passionate and takes pride in the products they help create and will work across all disciplines to manage projects related to the development and deployment of our suite of automated solutions. This position is a full-time, salaried role. 

In this role you will:

  • Plan and manage client-facing automation solutions.
  • Define project scope and gather requirements together with...
Cambridge |
About the role:
 
Vecna Robotics seeks energetic, reliable individuals to join its 24/7 robotics remote assist team.  You will work with cutting edge technology and tools to monitor and assist robots operating on customer sites via a computer based dashboard to ensure continuous operations and high customer satisfaction. We are looking for team oriented individuals who can mitigate minor issues and escalate appropriately. This is a full-time, non-exempt hourly role which will include weekend work. Please note your availability for weekdays and weekends - early...
Cambridge |
About the role:
 
Vecna Robotics seeks a Director of Client Service and Success experienced in network operations management, reporting/analytics; customer operations maintenance and support, and vendor management. The selected candidate will be responsible for providing 360⁰ customer service ensuring the highest levels of customer satisfaction, mission capability, and uptime, and should be familiar with warehouse operations and have experience scaling support operations into a large global operations network and service provider. This position is a full-time,...
Boston |

Overview

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.

Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments...

Boston |

Are you ready to lead an ERT team and help us on our quest for Confidence - and Healthier Patients - at Every Turn?

Join us in our Boston office as a Program Manager, and take responsibility for staff management, in addition to directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move...

New York |
The Client Solutions Manager for Facebook’s Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue...
Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |

Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking...

Boston |

VOGSY is an outcome driven software company. We love Google and maximize the Google Cloud Platform to provide full quote-to-cash (Q2C) capabilities for professional services organizations.

Many PSOs embrace G Suite. For those organizations, we are a natural extension into professional services automation. VOGSY is all you need to run your services business from quote-to-cash.

But unlike existing products, we put the professional at the center of technology. VOGSY is your single source of engagement for anything you need to drive the desired outcomes for your clients and...

Boston |
Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
 
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking...
Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the...

Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

New York |
The Media Operations team develops solutions for media companies on Facebook and Instagram by creating scaled systems to address the issues impacting their experiences with the suite of Facebook products. Our Music Partner Operations team is committed to providing support for music content partners inclusive of the specific needs of the industry.
We are seeking a Technical Account Manager to manage technical operations and global product support functions for music publishers. Candidates will have extensive operational experience with publishers and performing rights...
Cambridge |
Vecna Robotics seeks a Director of Deployments to lead the planning, coordination and execution of our simultaneous robotic system deployments, which range from 3-6 months in length and involve 1-100 robots per project.   A key leadership role, the Director of Deployments will interface with customers from a field site level to the executive level and collaborate internally at both the leadership and technical levels. The selected candidate will be responsible for managing the lifecycle and budget of all customer deployment projects from contract signing to go-live. In addition to...
Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure...

Boston |

Production Editor, Assessments are accountable for ensuring the availability of accurate, valid, and reliable assessments for current and emerging technical skills within each content pillar. They also manage the creation of course learning checks and ensure they accurately measure learner mastery of course content while supporting Course Production Associates’ and Authors’ efforts to create high-quality questions. PE-As collaborate with Acquisition Editors, Production Editor Courses, Curriculum Directors, and external contractors to source, qualify, and acquire assessment authors. They...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We're investing to accelerate our momentum and we're looking to grow our global team. If you constantly strive for excellence, are...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


As a member of the global Mendix Academy team youll be the U.S. Academy representative responsible for driving # of active certified...

Needham |
Allego is looking for a curious and passionate customer success professional to work directly with Allego clients on an on-going basis. This individual is responsible for the ongoing customer engagement with a defined group of customers from initial onboarding and implementation through go-live and post implementation support.
Allego is a collaborative, energizing, fast paced organization where we believe we are part of building a significant company that will transform the way that ideas are shared and learning happens. We love our customers and have fun working together...
Needham |

SUMMARY/PURPOSE: Allego is looking for a curious and passionate professional to work under the direction of and in collaboration with their Customer Success Director to support new customer deployments and ongoing post implementation customer support. Allego is a collaborative, energizing, fast paced organization where we believe we are part of building a significant company that will transform the way that ideas are shared and learning happens.  We love our customers and have fun working together!
 
CUSTOMER SUCCESS COORDINATOR RESPONSIBILITIES: • Work in partnership with...

Watertown |

Job Summary

We are looking for an Associate to join our Claim Readiness team within our Core Services division. Your job will be to transform complex client requests from cases into business requirements that our development team utilizes to create insurance billing and formatting rules. But enough about us; let’s talk about you.
 
You are an analytical thinker who thrives on solving complex problems.  You are someone who demonstrates excellent communication skills and has a keen ability for translating technical requirements to medical staff.  You pay attention...

Boston |

The Services Operations Intern will help create, roll out and monitor the processes and procedures for the Customer Success team within the Professional Services organization.  You will act as a resource to uphold quality and increase productivity, while also providing administrative and analytical support to the existing Operations Team.

Why this job is important:

This role will help our services resources become more efficient with their jobs and will provide a better customer experience for our clients by streamlining our processes and offerings....

Framingham |

The Opportunity:

The Senior Customer Experience Manager (Sr. CEM) is primarily focused on elevating our customer experience across the entire customer journey, touching both future and current customers. This individual will help shape what Workhuman’s customer-centric future strategy is, and will be responsible for driving initiatives that deliver an exceptional customer experience systematically across the entire customer journey. This passionate and enthusiastic individual will help Workhuman better visualize what it feels like to be a customer and provide...

Cambridge |

TriNetX is the global health research network that revolutionizes clinical research and enables discoveries through the generation of real-world evidence. TriNetX combines real time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought. The TriNetX platform is HIPAA and GDPR compliant. For more information, visit TriNetX at http://www.trinetx.com or follow @TriNetX on Twitter.

Role Responsibilities:

We are looking for extremely talented, energetic, and motivated...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

There's going to come a day when you need to get something notarized. When that day comes, wouldnt you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize is the first on-demand notary platform, allowing anyone to notarize a document online and empowering businesses to send, track and collect notarizations. We're helping people execute the most important transactions of their lives and streamlining operations for countless industries.


If you want to help customers fundamentally change the way...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

There's going to come a day when you need to get something notarized. When that day comes, wouldnt you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize has developed a disruptive web and mobile technology that allows anyone to notarize a document online quickly, easily, and securely. While we offer a consumer application, we have also developed business products that enable Enterprises, Mortgage Lenders, and SMBs to collect notarized documents from their customers. It is an enormous market - over 1.25 billion...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Boston |

About Starry:


Starry is reinventing how people connect to the internet. Our mission focuses on two things
first, on being an internet service provider committed to simplicity, transparency, and delight,
and second, on providing high-speed internet to underserved communities both locally,
nationally and globally. We approach our mission with a cutting-edge wireless technology, user
experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

...

Boston |

If youre passionate about being helpful, supportive, focusing on customers and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company through speaking directly with our rapidly growing base of happy customers. You will be educating, problem solving, and most importantly delivering memorable and meaningful experiences while helping our small business customers realize the full potential of our platform.

You will become an expert in mission critical property management software and technical support. With a strong focus on...

Lexington |

We are seeking aClinical Workflow Implementation Specialistfor our Lexington, MA office.

The Clinical Workflow Implementation Specialist is responsible for bridging the gap between clinical and IT personnel at healthcare organizations. He or she works with the Imprivata Clinical and Professional Services teams to engage on customer implementation projects post-sale, applying clinical, organizational and change management skills to directly contribute to product implementation success. This role will also be a key contributor in the development and evolution of the...

Somerville |

To reinvent an industry, you have to build the best team.Join Formlabsif you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our Customer Success team works closely with industry-leading organizations to help them achieve their 3D printing goals. From developing onboarding plans, to quarterly account reviews, to serving as aquarterbackfor technical or support requests, our Customer Success Managers are the first point of contact for Formlabs customers to address their 3D printing...

Boston |

We are looking to bring on a CRM and Marketing Platforms Manager to our team. This position here at ASICS Digital will play a key role in driving consumer engagement capabilities for ASICS.

The role of the Marketing Platforms Manager is to partner with business functions to gather, understand, and define business requirements for value-added solutions. In this position, you will be responsible for creating user stories, process flows, and functional requirement specifications to support the design and development of CRM solutions...

Cambridge |

Traveler Support Specialist
EF Explore America
Cambridge,MA

Bring your energy, attention to detail, initiative and excellent customer service skills to this unique position. We are seeking dynamic candidates to help drive the success of our growing business.

The Role

This is your chance to break the mold of a typical customer service representative by combining exceptional communication skills, strong sales instincts, and a solution-oriented attitude to...

New York |

Ordergroove is a commerce technology platform that enables big brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping brands like Walmart, CVS, and The Vitamin Shoppe transform their retail experiences across channels and thrive within the constantly shifting retail landscape.

Were hiring an Account Manager who will be responsible for the management and...

Cambridge |

Click here for a quick interview with the hiring manager!

Are you ready to join a startup thats transforming the education landscape? At edX, we provide world-class education to everyone, everywhere. EdX offers highly driven intellectually ambitious individuals an opportunity to work in a dynamic mission-driven organization. EdX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone who...

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