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366 Jobs Listed
New York |

At the core of our business is the global customer success team. 100+ people across 8 offices, all working towards one mission - Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs customers get the very best out of our technology. In the ever changing world of social data, we are constantly called upon to help our customers leverage insights to inform business decisions. We build an understanding of our customers businesses, we help them overcome challenges and we seek opportunities to highlight the impact of Brandwatch on the way they do...

New York |

Professional Services is a core component of Customer Success at Brandwatch. As a team, we strive to enable and advance our clients use of social data by taking them from data, to insights to actions that have a real business impact and empower our users long-term self-sufficiency.

As we continue our global expansion, we are hiring a Project Manager to join our team in New York. The PMs role is facilitating, coordinating, empowering - in other words, making sure that stuff gets done. PMs speak strategic, and analytics, and tech, and data and they speak them all fluently....

New York |

At the core of our business is the global customer success team. Over 80 people across 9 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly called upon to help our clients leverage insights to inform business decisions. We build our understanding of our clients businesses, we help them overcome challenges and we seek opportunities to highlight the impact of Brandwatch on the way they do business...

New York |

Reporting to the Chief Customer Officer, the VP of Global Professional Services will be fully responsible for the strategic direction, operational execution, and delivery across multiple geos and functions. The current global team consists of project management, enablement services, education services and customer success architects covering our Boston, New York, Brighton, Berlin and Singapore offices.

This role is to be based out of New York or Boston.

This role manages the key elements of our services business:

  • Motivates and leads a high-performing, global...
New York |

The VP, Customer Success, Americas will be directly responsible for the success of our largest region and will help craft and shape our vision for excellence in Customer Success Management.

The role will focus on providing the highest levels of consultative partnership to ensure our customers expand and mature. You will lead and mentor the customer success team while providing strategic vision to our clients and the market.

You will be responsible to:

  • Manage a team of Customer Success Managers to ensure US + LatAm based customers successfully use...
New York |

What if you could shape the future of work and be part of the team that creates the digital workforce of tomorrow, using Robotic Process Automation?

In the beginning of the 20th century, Henry Ford had a vision of creating assembly lines and facilitating mass production.100 years later, UiPath has a grand vision of liberating the human workforce from tedious, repetitive tasks, by means of Robotic Process Automation.

To optimize the value of UiPath investment to derive more and better Customer Satisfaction Whether it is implementing a single...

New York |

How would you like to be part of the team that shapes the future of work and creates the digital workforce of tomorrow using Robotic Process Automation? UiPath has a grand vision of liberating the human workforce from tedious, repetitive tasks. Were doing this by building a team of ultra-talented technologists who are biting at the opportunity to learn and develop the wave of the future.

If youre interested in being on the bleeding edge of technology in a fast-paced, passionate environment, then we must talk.

Here's what you would be doing at UiPath:

Scope of...

Framingham |

Providence, RI or Framingham, MA

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Boston |

Supporting and enabling our customers success is at the heart of everything we do at Seismic. Our mission in Customer Education is to effectively communicate essential technical, process, and strategic information to the customers, employees, and partners of Seismic. We exist to drive adoption of our product platform, support the success and competence of our audiences, and contribute a key revenue stream to our organization. We deliver information in many different formats including instructor-led (ILT), virtual instructor led (VILT), video, text and images using flexible tools to...

Boston |

Overview

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, anenterprise SaaSsolution, accelerates sales andmarketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical...

Boston |

Our award-winning Customer Success team is on the hunt for a Project Management Pro that will help elevate the teams capability for delivering complex onboardings for our Fortune 500 customer base. Come be a part of the hottest tech story in San Diego! Five straight years of 100% growth has us sitting at over450 employees and a product that continues to dominate the enterprise SaaS and sales enablement space.

Responsibilities:

  • Create project plans for onboarding of new clients that take a project through the three primary stages of implementation...
Boston |

At the core of our business is the global customer success team. Over 80 people across 8 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of our clients get the very best out of our technology. In the ever changing world of social media we are constantly called upon to help our clients leverage insights to inform business decisions. We build our understanding of our clients businesses, we help them overcome challenges and we seek opportunities to highlight the impact of Brandwatch on the way they do business.

...

Boston |

Reporting to the Chief Customer Officer, the VP of Global Professional Services will be fully responsible for the strategic direction, operational execution, and delivery across multiple geos and functions. The current global team consists of project management, enablement services, education services and customer success architects covering our Boston, New York, Brighton, Berlin and Singapore offices.

This role is to be based out of New York or Boston.

This role manages the key elements of our services business:

  • Motivates and leads a high-performing, global...
Providence |

Providence, RI or Framingham, MA

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and...

Providence |

Member Services Operations Analyst.

Responsibilities:

  • Proficient at utilizing analytical tools to produce and modify reports to provide analytical comparisons of data
  • Completes end of month reporting on business unit performance reporting in a detailed, timely and accurate manner
  • Provide ad-hoc reports for contact center related data and analyze data making recommendations to management
  • Analyzes and projects staffing needs relative to call volume, special projects, attrition and holidays.
  • Creates...
Providence |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Providence |

Location: 60% Providence; 40% travel to MN and other client facilities

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Burlington |

INSTRUCTIONAL DESIGNER, PROGRAM MANAGER

Are you that person who

  • Is passionate about problem based learning instructional design?
  • Is the go-to person for writing content and developing world-class workshop materials?
  • Likes to learn the latest technologies and help others use them to solve business problems?
  • Has a passion for teaching and learning?
  • Easily finds the right words to explain software applications, processes, and best practices to a less technical audience?

If you are, and you thrive on living...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

The Director of Relationship Management will oversee the Relationship Management Team...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

We are looking for a Relationship Manager to join our internal Partner Operations Team and support our Yaymaker partners (...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

You will:

  • Craft quality and efficient responses to customers with some sprinkles of...
Somerville |

Local Partner Service Specialist

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

Job Summary:

As a member of the Customer Service Team, this role is...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking aCustomer Support Engineer IIfor our Lexington, MA office.

...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events. While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact.

We are looking for anEscalation Engineerto join the team in our Lexington office.

The Escalation...

Lexington |

Come join a winning team!

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking for...

Lexington |

Join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events. While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking aVP of Customer Success and Renewalsfor our Lexington, MA office.

The...

Lexington |

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking for an Implementation...

Boston |

We are seeking a Program Manager with a strong background in implementing enterprise solutions to Fortune 100 clients. You will be responsible for managing projects through strategic account management strategies. You will work closely with the Client Director, the Training & Enablement team, the Data & Insights team, and the Technical Solutions team to bring the overall Cogito vision to life by leveraging project management discipline, developing client relationships, and managing overall implementation and support tasks. Those who thrive in this role are...

Boston |


Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.

...
Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have beenrated a leader by the analyst community and named one of the Best Places...

Boston |

Privy enables online stores to supercharge their ecommerce marketing and improve on-site conversion through the use of highly targeted automated email campaigns and completely customizable pop-ups, banners, flyouts, and bars. By offering unique discounts, exclusive content, sweepstakes, and more, stores using Privy see significant improvement in both email signups and sales.

Job Overview:

Privy is growing fast, were looking for a dedicated representative to solving billing related issues both internally and customer-facing. This roles responsibility will...

Boston |

Product Manager


Here at LevelUp, a Grubhub Holdings Inc. Company, weve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether thats a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).


While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners food experience is memorable,...

New York |

We're looking for a Customer Success Manager with a few years experience to join our growing team at Blissfully. We're building amazing tools to help companies manage the explosion in SaaS tools they're using, and poised to ride the massive momentum as companies increasingly move to the cloud.

The role will require a desire to help customers onboard smoothly and get the most out of Blissfully. You'll be in on the ground floor of a quickly growing company, working closely with the founders.

Key Responsibility

  • Deeply Understand our customers: What are...
New York |

Our DirectorIntegrated Media Strategy will be the go to day-to-day lead for both the client and internal channel teams. The Director, Integrated Media Strategy will be responsible for the client relationship; understanding the clients’ business issues and goals and helping to achieve them as well as supervising the holistic strategic planning and execution of integrated media strategies across all the digital channels. Digital channels can include channels such as SEM, SEO, CRO, Social, Display, Shopping, Email & Affiliate Marketing. This role is...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track...

Boston |

About Klaviyo

Klaviyo is using technology to reinvent email marketing from the ground up! For far too long email marketing has been pretty selfish. Companies blast everyone with the same email, not because they think thats what customers want, but because they dont have a choice. Klaviyo fundamentally changes the game. Our software ties together everything companies know about their customers, processes massive quantities of data in real-time, and uses it to drive a platform thats part CRM, part analytics engine and 100% an email platform...

Boston |
InsightSquared is a fast-growing SaaS company that helps our customers make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs.
  • We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-time winner of both The Boston Business Journal’s “Best Places to Work” and The Boston Globe’s “...
Boston |
InsightSquared is a fast-growing SaaS company that helps our customers make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs.
  • We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-time winner of both The Boston Business Journal’s “Best Places to Work” and The Boston Globe’s “...
Boston |

Primary Responsibilities and Essential Functions:

  • Provides remote technical support to Partners in all regions to machine installations, preventative maintenance and troubleshooting problems related to any Bevi units in the field.
  • Drives to help achieve performance measurements (KPIs) for partner service and helps the organization meet related targets.
  • Fields all inbound email and phone support requests and triages to appropriate Bevi service teams.
  • Keeps a detailed service log of all Bevi support tickets in order to chronicle the...
Boston |

Primary Responsibilities and Essential Functions:

  • Provides remote technical support to Partners in all regions to machine installations, preventative maintenance and troubleshooting problems related to any Bevi units in the field.
  • Drives to help achieve performance measurements (KPIs) for partner service and helps the organization meet related targets.
  • Fields all inbound email and phone support requests and triages to appropriate Bevi service teams.
  • Keeps a detailed service log of all Bevi support tickets in order to chronicle the top Bevi field...
Cambridge |

Do you breathe empathy?


Are you a proactive problem solver?


Are you CozyKins next Customer Success Lead?!


About the role...


Work directly with our families to set them up for success. Build a care relationship that supports families with reliability and empathy, so they feel peace of mind about their care. Ensure children under care are safe, happy, and totally...

Cambridge |

Description


CozyKin matches families together to achieve the incredible differentiator of our business model: in-home care at the price of daycare. As Head of Matching & Analytics, you will spearhead identification of family match possibilities and drive our matching ratio across all of our customers. Dig into the matching criteria, family density, and matching ratios to drive strategic investments and increase our matching efficacy and efficiency. Think the early days of UberPool and the strategic work in...

Cambridge |

Empower our caregivers to deliver the highest quality of childcare. Support and strengthen our reputation of being the best childcare guaranteed.



Responsibilities

Organize high quality day-to-day childcare:

- Develop and maintain a positive, professional relationship with nannies

- Coordinate with families and care recruitment to facilitate successful nanny placement


...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

New York |

Who We Are

Pixability is a video advertising software company that uses data science to optimize large, complex campaigns across YouTube, Facebook, Instagram, and Connected TV. The companys industry-leading optimization and insights solutions are independently verified by the YouTube Measurement Program, the Facebook Marketing Partner Program, Oracles Data Clouds Moat Measurement, and other third parties. Pixabilitys suite of solutions are used by the top media agencies and brands including Dentsu-Aegis, Havas, Interpublic Group, Omnicom, Publicis, and WPP, as well...

Cambridge |

About the job:

One of the Boston area's fastest growing technology companies, Jobcase is the only social media site dedicated to empowering the world's workforce. Jobcase is a social media platform that connects our 90 million+ members to each other and potential employers.

Jobcase is looking to find a motivated self-starter to join our Customer Success team. Customer Success is responsible for the onboarding, delivery and delight of our Strategic and Enterprise Customers. We accomplish this with a constant customer focus, advocating for the client...

Hopkinton |

You will assist our client users with questions and issues pertaining to the technical aspect of the software. This includes resolving PrismHR product software support requests, troubleshooting PrismHR product software issues, replicating scenarios for developers to address and in-house testing of software, reading Unidata code, and making data edits. Occasionally train customers on components of the system. 

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Monitor the technical support queue
  • Interact with clients via phone, email, or...
Boston |
ClimaCell is transforming a fundamental aspect of meteorology, introducing an entirely new approach for gathering weather data. Our novel technology generates high-definition weather maps, with unprecedented accuracy, resolution, and coverage. We provide advanced weather tools for those who cannot afford the uncertainties and inaccuracy of current solutions. 
 
What this job is all about
We want to empower our customers to best utilize the novel tools we provide them, but also help support them with world-...
Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Boston |

About SalaryFinance

SalaryFinance is an award-winning FinTech business with social purpose - to help employees take control of their finances.  We launch with employers as an employee benefit and help people to understand their money better, get out of debt faster and save for their future.  

We have a very real and meaningful impact on people’s lives by improving their financial wellbeing. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide...

Boston |

There's going to come a day when you need to get something notarized. When that day comes, wouldnt you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize is the first on-demand notary platform, allowing anyone to notarize a document online and empowering businesses to send, track and collect notarizations. We're helping people execute the most important transactions of their lives and streamlining operations for countless industries.


As a Solutions Engineer at Notarize, you will sit...

Cambridge |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

You have expertise in changing the software development lifecycle and want to be part of the next wave of...

Cambridge |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

You have expertise in changing the software development lifecycle and want to be part of the next wave of...

Cambridge |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

You have expertise in changing the software development lifecycle and want to be part of the next wave of...

Boston |

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about your work and want to be in a fun and...

Boston |

ownerIQ is the largest 2nd party data marketplace in the world. Through our proprietary Digital Checkout Tags, we exclusively collect the product sales data of over 2,000 brands and retailers like Staples, Macys, Walgreens, etc. For over 10 years, our data was bought direct in our own DSP/DMP, but we are now pleased to send to all DSPs (DV360, TTD, AppNexus, etc.) for targeting and attribution. Sales to this channel have grown 300%+ over the last year with exponentially more expected in 2019.


The Programmatic Trader responsibilities will include:


...
Cambridge |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Boston |

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love...

Boston |

Program Manager - Mobile App


Here at LevelUp, a Grubhub Holdings Inc. Company, weve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether thats a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).


While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners food experience is...

Boston |

Program Manager - Web App


Here at LevelUp, a Grubhub Holdings Inc. Company, weve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether thats a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).


While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners food experience is...

Boston |

Senior QA Manager of Test, Build, and Release


Here at LevelUp, a Grubhub Holdings Inc. Company, weve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether thats a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).


While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners food...

Boston |

Here at LevelUp, a Grubhub Holdings Inc. Company, weve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether thats a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).


While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners food experience is memorable, restaurant owners get more business and individuals across the country...

Cambridge |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and...
Boston |

About Starry:

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry's Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been selling...

Boston |

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on...

Boston |

Starry designs, builds, and operates wireless and wired broadband networks for single-family units, multi-dwelling units (MDU) and enterprises. Starry prides itself in managing the entire customer experience for internet delivery to the end user: from the consumer friendly Starry Station Dual Band 802.11ac router which was designed in-house, to custom networking equipment allowing us to deliver gigabit speeds over existing in-home cabling, to in-house designed point to multipoint wireless system for the last-mile delivery of gigabit capable wireless from a pre-5G system to a residential...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Why you'll love working here:

Starry is a fast-growing company,...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Why you'll love working...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Why you'll love working here:

Starry is a fast-growing company,...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Why you'll love working here:

Starry is a fast-growing company,...

Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Why you'll love working here:

Starry is a fast-growing company,...

Boston |

WordStream is looking to hire a Customer Support and Implementation Specialist! As a Customer Support and Implementation Specialist, you will work directly with customers to help them optimize their success with our products, by supporting software set-ups and training and onboarding of new customers and handle support requests from our Customer Success Team for their clients needing assistance. This role with work directly with clients in their website environment and with providers, to correctly install conversion tracking codes. This role requires excellent communication skills as well...

Boston |

Technical Brand Manager


Here at LevelUp, a Grubhub Holdings Inc. Company, weve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether thats a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).


While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners food experience is...

Boston |

ezCateris the #1 online - and the only nationwide - marketplace for business catering in the United States a $23.9 billion market. Our 3.9M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. Were backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, were on a path to $1B in 2019 and $2B in 2020, and well get there even more surely if you come help us.

The Strategic Account Management...

Hopkinton |

The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ultimately ensuring success on the PrismHR platform. The CSM will serve as the primary point of contact for these customers from the time of sale through the full customer lifecycle (implementation, renewals, etc). The CSM will share information, provide support, identify training opportunities, drive product adoption, and gather feedback on our product and service offerings....

New York |
Workplace by Facebook is an enterprise communications platform that enables employees at any organization to collaborate and communicate using many of the same features available on Facebook. Launched in 2016, Workplace is growing quickly, with thousands of companies around the world now using Workplace to connect their employees and work seamlessly across teams and geographies. To help with the ongoing growth of the Workplace business, we are seeking a world-class Enterprise Client Partner Manager who is passionate about Facebook and the role that communication and collaboration can...
Boston |

Voatz is a high-growth, venture-backed company based in Massachusetts USA. We are an eclectic, passionate group of people working to change democracy by changing the way the world votes


Backed by military-grade security and cutting-edge technology, the Voatz mobile voting platform has been used by more than 70,000 voters across multiple elections, voting events and locations, with more in store for this year.

We're looking for a Customer Success Engineer to join our team to provide technical support, resolve technical issues, test product...

Boston |

WriterAccess, an award winning software platform connecting thousands of businesses with professional writers, editors, translators and content strategists, is seeking an Account Manager. You’ll find us on the Inc 5000 list for the last four years, enjoying a leadership position in the content marketing revolution.

 

The Job In a Nutshell

Your role as an Account Manager is to support Premium Service customers that look to WriterAccess for content creation services in our cloud-based platform. This is an amazing opportunity to work...

Cambridge |

Freelance Tour Director
EF Explore America
Hiring for positions in Boston, New York City, Washington D.C.

At EF Explore America, we partner with teachers to create 3- to 8-day, fully escorted educational travel programs for their students. Your role as the on-the-ground face of our company is the most important aspect of a remarkable customer experience.

Specifically, your job will be:

-Executing a travel itinerary and making the destination and sights come alive for your group

-Managing logistics...

Newton |

Date: Oct 3, 2018

Location: Pittsburgh, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading...

Newton |

Date: Oct 3, 2018

Location: Los Angeles, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading...

Newton |

Date: Oct 3, 2018

Location: Washington, DC, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading...

Boston |

CloudHealth Technologies is looking for highly motivated, goal-oriented individuals who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.


About You:

You love being on the front lines of the business partnering with top tier customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. Youre looking for an opportunity to be...

Waltham |

The Application Support Engineer responsibilities consist of implementing and supporting advanced Intralinks solutions that require knowledge of and integration of proliferation of technologies. These technologies include Single-Sign-On (SSO), Web Service API calls, SharePoint connectors, SalesForce connectors, Client tool integration and other custom tools. The Application Support Engineer (ASE) will assist cross-functional Subject Matter Experts (SME) and Implementation Managers to work in tandem to complete implementations as expected and within required timeframe. Furthermore, the...

Somerville, |

As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work,...

Burlington |

Company photo

Founded in 2004, NetBrain is the market leader disrupting the network automation space. Its ground-breaking automation platform leverages the power of dynamic maps to provide CIOs and network teams with end-to-end network visibility while enabling adaptive automation across the organization’s physical, virtual and software-defined networks. Today, over 2,000 of the world’s largest...

Watertown |

Purpose

Liaison, named to Glassdoor’s 2017 Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and profitable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Client Delivery/Implementation Manager will...

Cambridge |

The Opportunity

As a Residence Life Coordinator, you will join the fast-moving Hult Boston team. We are looking for a dynamic, energetic, and detail-oriented individual to support our residential students at the Avalon, Hult House. As a Residence Life Coordinator you will play a key role in the formation of Hult Bostons Residence Life Program and will be integral in the opening of Hults new residential facility, Hult House.

Who you are

  • An entrepreneur- we strive to be the most relevant business school in the world. Our staff...
Somerville |

At ActBlue, we build and power the premier online fundraising platform for Democratic campaigns, progressive organizations, and charities working to create a better future. We put power in the hands of small-dollar donors and make giving online as easy as possible. And we work with thousands of groups - from presidential candidates to environmental organizations to local school board members.

The most rewarding part? Our work has led to a transformation of the power structures in this country.

The Intern Teams role is to serve as the front line of support. Interns act as...

White Plains |

Are you a customer-focused technology guru, hungry and obsessed about education? As a technical trainer, you will help ensure the success of Turbonomics 2,000+ customers by developing advanced technical curriculum and certification programs, designing courseware, and delivering training at customer sites and via remote seminars.

We're looking for a highly motivated, collaborative, self-starting and ambitious Senior Technical Trainer to be credible, instructive, and enlightening in front of customers on this journey as we deliver...

White Plains |

By 2020, 83% of enterprise workloads will be in the cloud. This transformation introduces an ever-increasing set of complex trade offs for IT staff, such as whether to place workloads on-premises or public cloud, when and how to scale up or scale out workloads, and what resources to allocate without over-provisioning. To de-risk this transformation, IT organizations are turning to self-managing and real-time workloads. With 10+ patents on our technology, Turbonomic is the only platform that enables enterprises to prepare their businesses for the cloud and answers the most...

Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about...

Boston |

Workforce Administrator - Scheduling

Wayfair is looking for an experienced leader to manage our expanding scheduling footprint nationwide. Part of Wayfairs Workforce Planning department, the Workforce Manager role has several core responsibilities in supporting Wayfairs Customer Service and Business to Business (B2B) organizations:

  • Provide real-time monitoring via available tools
  • Perform continual analysis of current performance and adjust staffing plans to achieve goals set by the business
  • Maintain constant communication with...

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