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Own and manage the success of a portfolio of 70-80 accounts
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Sustain and grow travel programs in schools by repeating customers and working with Tour Consultants to create opportunities for growth
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Build relationships with customers by answering questions, proactively addressing departure concerns and providing tour-related expertise
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Use your knowledge of EF procedures to successfully solve pre-tour, on-tour, and post-tour challenges. Dont worry after training youll be an expert!
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Support teachers and guide emergency situations successfully while groups are on the road
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Sell a product that truly changes students lives by being fearless, focused, and having fun!
- 1+ years of sales or customer service experience
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You are an exceptional relationship-builder, both with customers and internal stakeholders
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You have strong sales instincts: you can recognize and capitalize on buying signs to repeat existing customers and generate referrals
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You are flexible, with the ability to pivot quickly in a fast paced environment
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You have a passion for managing details, ensuring that no request or need slips through the cracks
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Youre a problem solver with a nothing is impossible attitude
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You take pride in the quality of your customers experiences and utilize strong listening skills to identify essential information and make sure customer needs are met
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Proficient in Microsoft Office Suite- Excel, Word, PowerPoint, Outlook, etc.
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You can successfully balance the needs of the customer and business to know how to manage your time effectively
As if changing teachers and students lives and making the world a better place isnt enough, we also offer the opportunity to:
- Work in our Austin office where youll enjoy comprehensive professional development, frequent social programming and employee-run social groups (including our EFinity groups: Black@EF, LGBTQ+@EF, Latinos@EF, API@EF, Jewish@EF, Indigenous@EF and Parents@EF and more). You can expect:
- Up to 45% growth in base pay in your first two years
- Paid travel to our domestic or international destinations or offices at least once a year (more as you grow with us)
- Participate in the Workplace Flexibility Program: our hybrid work model with up to two days of work-from-home per week.
- Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Four weeks paid vacation your first year and twelve paid holidays
- 25% company match on your 401(k)
- Excellent medical, dental, and vision coverage, along with life and disability insurance
- Wellness benefits and a yearly fitness reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Dependent care, healthcare, and commuter flexible spending accounts (FSAs)
- Discounts at local venues and businesses
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programsfocused on language, travel, cultural exchange, and academicsturn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate aboutwe welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, So Paulo, Shanghai, Stockholm, Zrich, and more. Learn more at https://ef.com