At Liaison, weve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.
Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals and were building the data- and mission-driven team that will reinforce our role for decades to come.
The Solutions Consultant is responsible for actively driving and managing the technology evaluation stage of the sales process and working in conjunction with the sales team as the key technical advisor and product advocate for Liaisons products. The Solutions Consultant evaluates business processes in order to prepare, present, and promote the sale of business solutions, while ensuring the overall sales process quality for proper implementation and profitability of deals.
Responsibilities:
- Participates in customer facing meetings to align strategies and determine business and technical requirements that will be used in developing solutions or solution alternatives
- Rapidly determines the fit between a clients requested launch and the defined launch criteria of Liaisons products
- Prepares and delivers technical proposals and analysis for existing and potential customers
- Responsible for driving solutions by supporting Sales teams in defining, positioning, and designing technology solutions
- Regular travel for onsite demonstrations
- Periodic travel for sales meetings, conferences, and training
- Articulates and conducts in-depth product feature benefit discussions as they relate to Liaison offerings
- Gains customer acceptance by explaining or demonstrating cost reductions and operational improvements.
- Works closely with the sales team on RFP/RFI responses and proposal preparations
- Develops sales tools and training materials for presentation to the Sales team, keeping informed on the latest developments in core products and provides product training to Liaison's internal staff
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
Position Requirements:
- Bachelor's degree, preferably in a technical area, or equivalent experience
- Minimum of 3 years of experience in a Solutions Consultant role or related field
- Strong working knowledge of cloud services and other technologies found in our customers environments
- Experience in supporting education-based SaaS solutions would be strongly preferred but is not required
- Experience in demonstrating CRM and online application strongly preferred but it not required
- Strong technical writing skills
- Strategic, analytical and operations-focused, who can recognize market opportunities
- Highly ambitious and intuitive self-starter with ability to get things done
- Detail oriented with strong interpersonal and presentation skills
- Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers
- Demonstrated skill with developing efficient and creative solutions in a dynamic, fast-paced environment
- Ability to manage time independently in order to meet multiple deadlines
