Liaison International Company Overview
More than 31,000 programs rely on our admissions management and marketing automation software and services to reach prospective students, streamline administrative tasks, and create exceptional experiences for applicants across the full enrollment cycle—from first interest to first day on campus.
Jobs at Liaison International
Founder and CEO
George founded Liaison International in 1990 and currently serves as its chief executive officer. Under his guidance, Liaison has become a leader in providing graduate management software and Centralized Application Services (CASsTM) for educational institutions and affiliated professional associations. He plays an integral role in creating admissions management and marketing enterprises that allow institutions to advance their recruitment strategies and to share best practices within the global community of CAS users.
George is an active board member of for-profit and nonprofit institutions that encourage scholastic achievement and personal excellence among students in the realms of K-12 and higher education.
Chief Financial Officer
Jim, Liaison’s chief financial officer, joined the company in 2013 after working for more than 25 years as a finance and accounting professional in the Massachusetts high-tech industry. Prior to his tenure at Liaison, Jim was chief operating officer and chief financial officer at NaviSite, Inc., a provider of enterprise-class hosting and managed cloud services which was acquired by Time Warner Cable in 2011. Jim has also held senior finance positions at Lanthorn Technology, Guardent, Inc. and Razorfish. He holds an M.B.A. from Northeastern University and a B.A. in Economics from the University of Washington.
President, EMP Division
Scott, president of Liaison’s EMP Division, has been with the company since 2014. He guides strategy for the company’s CRM and marketing platform, ensuring that EMP helps higher education institutions manage recruiting campaigns more effectively across customized email, text and print channels. Prior to joining Liaison, Scott was president and CEO of Spectrum EDU Solutions, a marketing and CRM firm serving the higher education marketplace. Scott built Spectrum from the ground up to meet the marketing needs of higher education admissions departments. The company was acquired by Liaison in 2014. Before founding Spectrum, Scott worked for several New York ad agencies and as a marketing director for an international manufacturer.
Chief Technology Officer
Sarath, Liaison’s chief technology officer, has been at Liaison since 2013. He spearheaded the development and rollout of the company’s multi-tenant SaaS platform for graduate school admissions management and currently heads a cross-functional, globally distributed engineering team. Under his guidance, the team focuses on software development, data analytics, quality assurance and IT/Cloud ops.
Before Liaison, Sarath served as the senior director and chief enterprise architect at the New England Journal of Medicine. In that role, he led technology initiatives to modernize and integrate various digital publications. Sarath has also worked as director of technology architecture at Accenture LLP and as a development manager at Ness Technologies, where he was responsible for delivering large-scale software developments, Oracle enterprise resource planning (ERP) products and enterprise systems integration solutions for Fortune 100 clients across North America. He holds a B. Tech in Computer Sciences Engineering from Mangalore University.
Executive Vice President, Sales and Marketing
Craig, Liaison’s executive vice president of sales and marketing, leads new business initiatives, manages customer acquisitions and oversees Liaison’s full suite of offerings. He has more than 20 years of professional sales and marketing experience, half of which have been devoted to helping colleges and universities meet their enrollment objectives through technology and direct marketing solutions. Prior to joining Liaison, Craig served as chief client development officer at Royall & Company, which was acquired by The Advisory Board Company (ABCO) in 2014. He also served as vice president at Talisma Higher Education, which was acquired by Campus Management Corporation in 2008. Craig holds a B.A. in advertising from the Edward R. Murrow College of Communications at Washington State University.
Vice President, Human Resources
Christopher, Liaison’s vice president of human resources, focuses on creating a culture worthy of being named the #1 New England-based small/medium place to work on Glassdoor’s Employees’ Choice Best Places to Work list. His team not only recruits talented prospective employees who are passionate about cutting-edge technology and higher education, but they also have a major hand in the day-to-day people management of Liaison’s thriving organization.
Before joining Liaison, Christopher began his HR career creating and scaling forward-thinking talent acquisition strategies for industry-leading organizations including GTE Internetworking, Open Market and Iron Mountain as well as other high-growth tech companies. He also served as the vice president of human capital management for Silverlink Communications. Christopher continues to be a featured speaker at many HR-focused events in New England and across the United States.
Vice President, CAS Operations
Deb, vice president of CAS Operations, works extensively with Liaison’s association partners and their member institutions while also overseeing the company’s Customer Solutions Managers (CSMs) and training teams. Before coming to Liaison in 2004, Deb was director of admissions at Philadelphia College of Osteopathic Medicine where she was responsible for the recruitment, admission and retention of students applying to the Doctor of Osteopathic Medicine program. Deb holds an M.S. in organizational development and leadership from the Philadelphia College of Osteopathic Medicine and a B.A. in sociology from Wilkes University.
What is it like to work at your company in terms of your culture?
Culture is everything at Liaison. We have a very diverse team, which makes our company incredibly dynamic. Our environment is energetic, highly collaborative, and professional. People are very friendly and kind. We work hard but also know when to celebrate our successes. Monthly socials give everyone an opportunity to get to know each other and also allow HR to publicly recognize hard work through a peer-to-peer awards program. Candidates tend to get a real sense of this culture during their interview process and we receive compliments all the time on how much they enjoyed their interaction with Liaison employees.
What can someone expect during the interview process?
We approach interviews from a team perspective. If you’re interviewing for a development role, you’re going to speak to not only your manager and your peers but with managers and peers in other departments such as QA and UI. Each individual focuses on specific competencies to ensure a diverse interview experience. For technical roles, you may be asked to perform a code exercise or provide work product following your onsite interview.
What can people expect over the course of their career at Liaison International?
Hyper-growth and plenty of room for advancement and new responsibilities. As a growing company, we are constantly adjusting our organization and creating new opportunities for those that are ready to step-up. We focus on promoting internal talent as well as continuously finding the best candidates to keep Liaison competitive in our industry. This is a team environment and everyone pitches in to get things done…and we always do.
Are there any favorite activities that the employees do outside of the office?
Wednesday nights are a big night at Liaison – Team Trivia! We get a group of employees (across all departments) to meet at The Cherry Tree in West Newton to see how smart we really are and earn bragging rights.
Thursday night is another popular night in the office – Game Night. A group of employees meet in our large café to hang out and play a variety of different games.
Throughout the year, Liaison holds plenty of social events such as cooking competitions for a charity of choice, food drives, and Toys for Tots to name a few.
Do you have any unique benefits or perks?
We are located at the historic Arsenal on the Charles in Watertown. One huge benefit is free parking! There is also a free shuttle service to and from Harvard Square for those that utilize the Red line. Boston Sports Club is right next door, and yes, we have a corporate rate. There are places to eat, including food trucks, and we have a beautiful view of the Charles River from our office space.
What’s on tap or in your fridge?
One thing about Liaison is that you will never go hungry. We have fresh, organic fruit delivered twice a week from Boston Organics and plenty of leftovers that make their way out to the floor – sandwiches & salads, Italian & Indian cuisine just to name a few. Need something sweet? You can always stop by the front desk candy dish – it is never empty!
There are also plenty of times throughout the year when a nice cold beverage will be delivered to your desk. Whether it’s to distract you from the weather, celebrate payday or just because.
Welcome to Liaison!
Always a smiling face to greet you!
Collaborative seating area (and where you get your chocolate fix).
Dev hard at work!
Your workplace the way you want it!
Collaboration at it's best!
Always solving problems.
Time to eat, and home of Final Friday!
Where the magic happens - processing.
Solving the world's problems -- or maybe just the world's admissions problems!
Work, work, work, work, work!!
Executive Conference Room!
HR hard at work -- and check out that tan!
Conference room with a view!
5th floor of view main atrium!