Digital Advisor (Sales Development Representative) Player Coach 

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulips cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energages Top Workplaces USA and one of Built In Bostons Best Places to Work and Best Midsize Places to Work for 2024. 

About You:

As a Player-Coach Digital Advisor (SDR) at Tulip, youll play a pivotal role in both driving Tulips growth and shaping the future of our sales team. In this hybrid role, youll be leading from the frontacting as a top-performing individual contributor while simultaneously coaching and inspiring a team of Digital Advisors (SDRs). You will work closely with the sales and marketing teams, collaborating on strategies to break into target accounts and generate qualified pipeline opportunities for our sales executives.

In your individual contributor role, youll be the first point of contact with potential customers, engaging decision-makers to understand their operational challenges and positioning Tulips cutting-edge platform as a transformative solution. Youll become an expert in the manufacturing space, using your knowledge and curiosity to tailor outreach and create meaningful, engaging conversations that open doors for new business.

As a coach, youll have the unique opportunity to help shape and mentor a team of driven SDRs. Your leadership will go beyond just tracking KPIs; youll inspire, motivate, and empower the team to grow their skills, meet ambitious goals, and build successful careers in sales. Youll conduct training sessions, offer 1:1 coaching, and foster an environment where people are encouraged to take risks, learn, and push boundaries.

This is a perfect role for someone who thrives in a high-growth, fast-paced environment, is excited to contribute to both personal and team success, and wants to have a direct impact on the future of frontline operations. If youre passionate about sales, leadership, and continuous improvement, this is the opportunity to make your mark at Tulip!

What skills do I need? 

Proven experience as a Sales Development Representative, ideally within SaaS or technology environments.A strong track record of meeting or exceeding sales targets and delivering quality pipeline opportunities.Experience coaching or leading a team, with a passion for motivating others and driving performance.Strong communication skills, with the ability to connect with decision-makers and inspire your team.Comfortable working with CRM systems like Salesforce and using sales engagement tools such as SalesLoft.Ability to analyze data and use insights to make informed decisions and improvements.Highly organized and able to thrive in a fast-paced, high-growth environment.

Key Responsibilities:

Player (Individual Contributor):

Generate qualified opportunities by executing outbound sales activities, including cold calls, emails, and social selling. Support high priority account engagement.Identify and research target accounts and industries, including some of Tulips most strategic accounts, to engage key decision-makers.Partner with the sales team to develop account strategies and outbound tactics.Maintain daily activity benchmarks, consistently hitting or exceeding opportunity quota.Track all activities in the CRM, ensuring data accuracy and pipeline visibility.

Coach (Leadership):

Lead and mentor a team of SDRs by offering guidance, support, and training to improve performance.Support critical SDR operational initiatives such as growth planning, account list development, programmatic cross-team qualification, and outreach best-practices documentation. Monitor SDR performance metrics (call volume, email activity, opportunities created, etc.) and provide actionable feedback.Foster a collaborative, high-energy environment where team members are motivated and challenged to meet and exceed goals.Conduct regular 1:1s with team members to review performance, address challenges, and develop growth plans.Collaborate with the marketing and sales teams to optimize lead generation processes and ensure alignment on messaging.

Key Collaborators:

Demand Generation

Customer Marketing

Account Executives

Customer Success

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you dont match every requirement, applying gives you the opportunity to be considered. 

Were building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

US Employees 

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.