Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
If working in a fast-paced, rapidly evolving company that is transforming one of the worlds oldest and largest industries sounds exciting, let us know.We are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock!
To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information LinkedIn and Twitter.
TITLE: Director, Enterprise Systems & Integrations
WHAT YOULL DO:
The Director, Enterprise Systems & Integrations at Duck Creek Technologies is responsible for leading and managing the strategic and operational aspects of enterprise systems and integrations, focusing on Salesforce, ServiceNow and Finance Systems (WorkDay, Right Rev etc.,) This role involves overseeing a team of professionals, ensuring the seamless integration of various systems, and aligning technology solutions with business objectives. The Director will drive innovation, efficiency, and optimization of enterprise systems, ensuring they meet the evolving needs of the organization.
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Lead and manage the enterprise systems and integrations team, fostering a culture of excellence and continuous improvement.
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Develop and implement strategies for enterprise system integration and optimization to support business goals.
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Oversee the design, implementation, and maintenance of enterprise systems, ensuring their reliability, security, and scalability.
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Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
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Ensure compliance with industry standards, regulations, and best practices for enterprise systems and data integration.
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Manage relationships with external vendors and service providers to ensure the delivery of high-quality solutions and services.
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Monitor and evaluate the performance of enterprise systems, identifying areas for improvement and implementing corrective actions.
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Develop and manage the budget for enterprise systems and integrations, ensuring cost-effective use of resources.
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Stay current with emerging technologies and industry trends, assessing their potential impact on the organization.
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Provide leadership and guidance on system architecture, integration methodologies, and best practices.
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Oversee the development and maintenance of documentation, including system designs, integration processes, and standard operating procedures.
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Ensure effective communication and collaboration between the enterprise systems team and other departments within the organization.
WHAT YOUVE DONE:
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Bachelor's or Master's Degree and/or equivalent experience relevant to functional area
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7+ years of experience in enterprise systems integration.; 5+ years in a strategic leadership role
KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:
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Salesforce: Deep understanding of Salesforce architecture, including Sales Cloud, Service Cloud, and Salesforce CPQ.
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ServiceNow: Extensive experience with ServiceNow platform, including ITSM, CSM, ITOM, and custom application development.
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Integration Tools: Proficiency in using Workday, Right Rev systems for system integrations.
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APIs and Web Services: Strong knowledge of RESTful APIs, SOAP, and other web services.
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Data Management: Expertise in data migration, ETL processes, and data integration best practices.
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Architect Salesforce solutions from a technical perspective and validate that the proposed technical architecture can be implemented successfully within Salesforce and across enterprise applications.
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Design large scale technically complex solutions as well as provide technical oversight and reviews or technical designs for customization, data migrations and integrations.
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Design key technical components of Salesforce solutions and direct technical resources on-shore and off-shore to develop and deliver project deliverables.
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Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
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Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
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Proven ability to lead and inspire teams.
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Excellent verbal and written communication skills.
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Strong analytical and problem-solving abilities.
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Experience with Agile methodologies and project management tools.
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Ability to work effectively with cross-functional teams and stakeholders.
WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:
- Location: Remote- US
- Travel: 0-10%
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Work Authorization: Legally authorized to work in the country of the job location.
WHAT WE STAND FOR
Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate andcontinuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.
We strive to be an example to the world of inclusion, diversity, and equity in all things where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/
Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].
Duck CreekTechnologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
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