At Liaison, weve helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.
Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals and were building the data- and mission-driven team that will reinforce our role for decades to come.
Summary:
The Product Manager is responsible for helping to establish Liaison's product development roadmap for new products and existing products.
Responsibilities:
- Roadmap development for multiple product lines including transition of the current client base to a new SaaS platform
- Customer presentations (small group and large conference format)
- Establish formal customer advisory boards and cadence for regular communication and two-way feedback
- Analyze user feedback (surveys, support calls, data) to improve and develop the product
- Product Management core work: relative priorities of high-level features articulated for internal teams, writing user stories, usability analysis, and development of wireframes and use cases
- Collaboration with other teams at Liaison International Engineering, UX design, Marketing, Support to ensure the success of products
- Total addressable market analysis
- Competitive landscape assessment
- Time to market review
- Business case development for senior executive review
Position Requirements:
- 5+ years Product Management experience at an enterprise software company or equivalent experience at a top tier consulting firm
- Strong background in the use of AI-driven analytical techniques as well as traditional descriptive statistical analyses
- Experience in a higher education related technology firm (or in higher education itself) is strongly preferred, also preferred is healthcare technology
- Direct experience with customer advisory boards and a demonstrated passion for a client-driven culture
- Ability to collaborate successfully with engineering, sales, marketing, and finance teams
- Comfortable in high growth organizations and demonstrates success in scaling a team within a high-growth business
- Detailed understanding and knowledge of project workflow and user needs
- Deep experience with Agile methodologies
- SaaS background
- Strong presenter in large and small audience settings
- Must thrive on ambiguity and managing complexity.
- Must be flexible and hands-on, with a roll-up-the-sleeves, do-whatever-it-takes approach.
- Familiarity with standard tools Aha!, Jira, Jenkins, GitHub, AWS, GA4 and a willingness to learn are also factors that will help a successful candidate become productive quickly
The base salary range for this role is listed below. Exact compensation may vary based on skills, experience, and location.
