Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical components that unlock new depths of outer space, our customers produce parts that go into some of the worlds coolest and most impactful products. It is our mission to enable manufacturers with the technology they need to drive innovation forward.
We are a team of motivated and hardworking creators and doers. If youre looking to have a direct impact on a Series B fast-scaling company that is revolutionizing an essential industry, read on and apply!
Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.
This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.
Summary:
As a Senior Solutions Engineer, you will be responsible for leading the technical evaluation and gaining the technical win from the potential users, as well as to set appropriate expectations against what the platform can deliver. Your goal is to sell Paperless Parts by displaying your understanding of each prospects unique pain points and demonstrating exactly how our product solves them.
This is a full time position based in Boston, MA, however remote work is acceptable if preferred.
Responsibilities:
- Conducting technical discovery to uncover clients pain points
- Preparing and delivering highly-tailored product demonstrations (including custom demonstrations) that show your deep understanding of the clients challenges and how our solutions map to them
- Answering technical questions related to the software and how it fits into the prospects existing ecosystem (i.e. hosting, security, integrations, etc.) and assisting in the development of proposals
- Building meaningful relationships with assigned Account Executives to ensure productive partnerships
- Identifying assigned opportunities that we cannot confidently deliver value for and working with AE to professionally disqualify
- Building and maintaining demo environments
- Collaborating with other internal teams such as Product Management and Services
- As part of the Paperless Parts team, further, the company-wide DEI & social impact initiatives
- Travel to customers as needed
Requirements
- At least 2 years of experience in a client-facing SaaS role demonstrating your ability to solve for technical challenges.
- At least 2 years of experience working directly with the manufacturing industry
- Curiosity, strong listening skills, and the ability to communicate technical concepts to non-technical audiences
- A positive approach to work and commitment to continuous growth through feedback and coaching
- Technical aptitude and ability to absorb new concepts quickly
- Preferred: Light programming experience preferred, but not required (ranging from complex Excel formulas to JavaScript or Python)
- Willingness to travel up to 25% to customer locations or to industry events such as trade shows
Paperless Parts Life
Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, were continually improving what weve built while still building from the ground up.
Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.
Benefits: We value you and your family. With this in mind, full-time employees are provided:
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100% coverage of health, dental, and vision for you and your dependent
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Competitive compensation philosophy
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Unlimited PTO
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13+ paid holidays
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Company-sponsored wellness stipend/free gym membership
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Pre-tax Commuter and FSA/Dependent Care FSA
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401(k) plan
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Employee recognition program
Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
