Duties and Responsibilities
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Manage a team of writers and content creators who are responsible for developing proactive content strategies to support GTM initiatives as well as executing inbound content requests
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Work closely with the Product Marketing Team to develop content strategies closely aligned to product and marketing priorities
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Develop a strong working knowledge of customers, our products, and core messaging to effectively generate compelling and resonant content
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In conjunction with the Creative Team Manager, oversee the content request process to ensure on-time delivery of high-quality, compelling content in all formats (whitepapers, eBooks, videos, digital ads, social media copy, demand generation emails, and more).
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Maintain and regularly audit an inventory of current content, mapped to the buyer journey across target buying personas in our key industry verticals and geographic markets
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In conjunction with our digital marketing, public relations, and product marketing teams, determine which topics/terms our target audience is searching for (including competitive content analysis), and analyze our content needs to support.
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Create and maintain a content calendar to ensure the broad marketing team has visibility into all the content that will be developed and when it will be available
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Maximize the value and reach of our content by turning high-performing assets into a library of derivative pieces for use in multiple channels
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Work closely with the global revenue marketing team to ensure regional content needs are met (espeically as we expand into new markets), including working with local SMEs on localized messaging and owning the localization/translation of content as needed
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Oversee content governance to ensure that each piece of content to be created has a specific purpose in terms of its intended use, including evaluation for SEO purposes (working in collaboration with digital marketing).
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Develop, measure and report on content performance KPIs
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Ensure that owners of our various marketing channels (i.e., social, digital, PR, revenue marketing, customer marketing, etc.) are aware of the various pieces of content available, working with them to leverage the content in their programs
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Be a steward of best practices in messaging, grammar, writing, and style
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Stay on top of content marketing trends and bring new ideas for us to explore and test
Qualifications
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7+ years of experience in content marketing, writing, or content creation roles, ideally in B2B technology/security software
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4+ years of experience managing a team of at least 2 individual contributors
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Strong portfolio of published work that demonstrates exceptional writing skills and ability to translate complex topics into simple, digestible content
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A thinker and a doer mindsetexcited about driving strategy while simultaneously rolling up your sleeves to write and edit content in a variety of formats
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Ability to multi-task and prioritize projects in a fast-paced environment
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Collaborative team player with great interpersonal skills and the ability to work cross-functionally
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Ability to deliver feedback thoughtfully and receive it gracefully
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Strong project management skills and attention to detail
#LI-Hybrid #LI-SF1