LinkedIn went public last week. As a shareholder I'm obviously pleased with the investor reception LinkedIn has received, but more importantly it's a great milestone for...

This blog post looks at the high level goals of a SaaS business and drills down layer by layer to expose the key metrics that will help drive success. Metrics for metric’s sake are not very useful. Instead the goal is to provide a detailed look at what management must focus on to drive a successful SaaS business. For...