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Responsible for testing all aspects of mobile solutions, including but not limited to iOS/Android applications, Windows/Mac desktop applications and Server/Cloud backend.
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Maintain and support lab equipment such as PCs, mobile phones and hub/dock stations.
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Work with local and remote team members to test and deliver quality software.
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Qualify new hardware support.
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Check and ensure the health of our testbed/testing environment, such as Hardware and MDM.
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Collaborate with automation team members to improve and update test cases.
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Help reproduce customer issues and support customer escalations
Qualifications
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Enthusiastic about technology, passionate about both quality assurance and continuous improvement, and dedicate to improved user experiences.
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Self-motivated with high learning capability and a demonstrated ability to work independently.
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Bachelors or master's degree in EE/CS/IT or equivalent engineering field.
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Experience with Hardware/Software testing and exposure to iOS/Android/Windows/MacOS/Linux environments.
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Basic understanding of software development and testing methodology.
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Familiar with concepts and practices of Agile, Scrum and Kanban.
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Basic knowledge of Cloud and AWS.
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Working knowledge of commonly used tools such as Jira, Confluence and Microsoft Office products.
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Working knowledge of one or more MDMs such as Microsoft Intune, JAMF Pro, Soti and Ivanti (Formerly MobileIron)
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Formal exposure in a healthcare/hospital environment, or experience with mobile access and management technologies such as GroundControl preferred