Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.
The Director, Inside Sales is responsible for the development of the strategic plan and executive management of all inside sales and business development functions reporting to the chief growth officer (CGO). This includes acquisition, sales process execution, territory and account management process, business development, channel strategy, performance management, revenue attainment and profitability of the inside sales organization.
Roles/Responsibilities
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Attain revenue and profitability targets as set by the Chief Growth Officer (CGO)
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Develop the inside sales strategy and provide leadership over all inside sales functions
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Develop the inside sales go-to-market strategy and territory coverage model
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Collaborate with marketing leadership on an inside sales demand creation strategy and oversee the execution
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Lead the inside sales management team and sales organization in the acquisition of new customers and the retention of existing customers
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Collaborate with the sales operations and sales enablement functions as they work to drive incremental inside sales productivity
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Oversee the creation of the inside sales compensation plan, policy and procedures, and then its administration
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Work with the CGO, finance and product management functions to discount policies and procedures for inside sales
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Participate in senior sales management sessions and executive-level projects
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Lead inside sales managers to strategically orchestrate resources both internally and externally throughout the sales process
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Lead inside sales managers to accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application
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Provide ongoing accurate reports on forecast/pipeline to the CGO
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Work with marketing to ensure all lead-management-related service-level agreements are executed
Success Metrics
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Bookings to quota
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New logo units to quota
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Profitability
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Forecast accuracy
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Manager/inside sales rep quota attainment (bookings and/or new logos)
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Team Pipeline to quota ratio
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Team Pipeline conversion
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Team Activity levels (meetings, calls made, emails sent)
Education
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Bachelor's degree required
Background/Experience
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2-4 years previous quota carrying inside sales rep experience
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3-5 years previous inside sales management experience
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Experience selling technically-oriented product/solution offerings to b-to-b companies
Strong knowledge of sales methodology
Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:
- Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.
- Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.
- 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.
- Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.
- Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.
- Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.
