Do well by doing good.
EnergySage is the leading online marketplace for solar and other clean energy technologies. Millions of consumers use our content and tools to research and evaluate solar, batteries, community solar and other energy products and services. Our brand is trusted by consumers and thought leaders. Check out our coverage in the New York Times, the Wall Street Journal, the Washington Post and more.
We are a team of passionate, collaborative, authentic individuals who are dedicated to making renewable energy options more accessible and affordable to consumers. Headquartered in Boston, MA, with teams in Serbia, we are currently 120+ employees.
Our team operates on a hybrid work schedule with 3 days of onsite collaboration. Click here to learn more about our company and our team.
CRM Manager
As the CRM Manager at EnergySage, reporting to the Director of IT, you will be responsible for owning and managing the existing HubSpot platform, and providing recommendations for the continued use and improvement.
What You'll Do:
- Stakeholder Engagement: Interface with sales, marketing, engineering, and other business stakeholders to gather requirements and ensure their needs are met through the HubSpot platform.
- Governance & Architecture: Oversee the governance, structure, and technical architecture of HubSpot to ensure scalability, efficiency, and alignment with EnergySages objectives.
- Data Integration: Define clear, actionable requirements for software engineers regarding what data needs to be sent to HubSpot, how it should be structured, and its purpose within the system.
- System Synchronization: Collaborate with engineering and product teams to synchronize HubSpot with the complete consumer and installer journey, ensuring a seamless experience that aligns with EnergySages user journey.
- Experience integrating other business tools and systems with Hubspot
- Build custom modules, forms, landing pages, and templates to align with internal stakeholder needs and strategies
- Workflow creation: manage lead nurturing, lifecycle stages, and sales sequences
- Significant understanding of client-server relationship and how an API works
- Significant hands-on experience using and/or consulting on the use of HubSpot
- Experience integrating systems, leveraging APIs, and/or custom-building integrations
- Process Optimization: Identify and implement best practices for CRM usage across departments, focusing on maximizing the value of HubSpot for marketing automation, lead management, sales workflows, and analytics.
- Cross-Functional Collaboration: Act as a liaison between technical and non-technical teams to drive alignment, clear communication, and successful project execution.
- Training & Support: Provide guidance and training to stakeholders and team members on HubSpot tools, workflows, and best practices.
- Performance Monitoring: Continuously monitor the performance of HubSpot integrations, troubleshoot issues, and recommend optimizations to enhance system effectiveness.
- Providing technical oversight and support for other IT managed applications.
What we look for:
- Proven experience as a HubSpot technical leader, with a strong understanding of CRM systems and their business applications.
- Deep expertise in HubSpot architecture, governance, and integrations with other technical systems.
- Strong technical background with experience defining requirements for software engineers and overseeing integrations.
- Ability to manage complex projects and align cross-functional stakeholders.
- Excellent communication and leadership skills, with the ability to interface effectively with both technical and non-technical teams.
- Familiarity with consumer journeys and customer experience best practices is highly desirable.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Experience in the clean energy or home improvement industries is a plus.
- Relevant HubSpot certifications: Solutions Architect or other
Confidence can sometimes hold us back from applying for a job - but we believe there's no such thing as a 'perfect' candidate. Even if you do not meet all of the qualifications above, wed still love to hear from you. Tell us about the unique qualities you might bring in your cover letter.
We are EnergySage
As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability. Our user-friendly platform is built on the principle of consumer empowerment through unbiased information, transparency, and choice. As we grow and enter new markets, we seek team members who bring new perspectives, skills, and energy that will propel us to accomplish the challenging work we have ahead.
Our Values
- Consumer First: Our top priority is to serve and empower consumers through transparency, equitable access to information, and personalized interactions.
- Better Together: We recognize that we gain and give more through collaboration, partnership, and diversity of experience and perspective. We respect one another and are inspired by what we learn and achieve together.
- Integrity: We take personal ownership and pride in doing the right thing. Our consistency, competence, and high standards earn the reputation of trusted advisors with all of our stakeholders.
- Substantive Impact: We are committed to effecting and sustaining positive environmental, social, and market transformations through creativity, innovation, and persistence.
- Iterative Excellence: Our intellectual curiosity and bias toward action drive us to continuously learn, evaluate, iterate, and improve.
EnergySage is an equal opportunity employer and prohibits discrimination and harassment of any kind. Applicants from a broad range of backgrounds are encouraged to apply.
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