101 - 250 employees
Privately Held
FinTech & Payments

Invoice Cloud Company Overview

Invoice Cloud™ provides Trusted, Secure E-Payments and highest adopting Electronic Bill Presentment and Payment (EBPP) Solutions. Our flexible platform and integration options make us the leading product choice across a broad range of payment needs and industries, including municipalities, utilities, insurance and healthcare.

Invoice Cloud is a high growth company focused on delivering best of breed EBPP services and integrated payment solutions that assist clients in achieving greater efficiency with billing and payments, reducing costs through paper suppression and improving collections with online payment options. Clients additionally benefit from having a simple user interface, easy payment reconciliation, frequent customer communications and a self-service paperless program.

Jobs at Invoice Cloud

 
20 Jobs Listed
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Braintree
Have you ever been online trying to pay a bill, and thought to yourself: ‘why are you making it so hard for me to give you my money?’ That’s the problem we solve for mid-market organizations across multiple verticals—primarily utilities, local government, insurance, and consumer finance organizations.   Invoice Cloud’s SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.   Our mission is to bring the Fortune 100 e-payment experience to organizations who don’...
Other
Braintree
Invoice Cloud is a fast-growing SaaS company focused on enhancing the customer experience. 2019 key initiative is taking our sales team to the next level. With the highest performing customer engagement platform in the industry we look to take our message and technology into other verticals while expanding where we currently have a large footprint.  We are hiring looking for a Customer Success Manager. Reporting to the Sr. Manager of Customer Success. Your primary goals will center on customer satisfaction and retention, and you will also play an important role in driving revenue growth...
Customer Success
Santa Monica
SimplePractice is the future of practice management. We’re making it simple for clinicians to run and grow their practices. We’ve built the highest-rated practice management software and we’re on track to become the most-used product in our industry.  We’re seeking a Human Resources Director to build out the HR function for SimplePractice. You’ll oversee and carry out all aspects of HR with the support of a lean team. This role will be responsible for all policies and compliance across all five states where we operate with 150 employees and contractors. You will support...
HR, Finance, & Operations
Braintree
Invoice Cloud, Inc. is a rapidly growing company, named the 3rd fastest growing company in Boston by the Boston Business Journal, and #902 on Inc. 5,000 fastest growing companies in the U.S.A. We provide simple and secure SaaS-based customer communications, e-billing, integrated e-payments, and software systems. The Invoice Cloud service enables our clients to offer an innovative solution that will reduce costs, improve efficiency and help the environment. By partnering with Invoice Cloud, companies will provide an industry-leading solution while enhancing the customer experience,...
Other
Braintree
Invoice Cloud’s SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.   Our mission is to bring the Fortune 100 e-payment experience to organizations who don’t have the time, energy, resources, and expertise to build it themselves. The platform has been designed in a way that consistently yields more online payments and paperless enrollments -- driving the positive business outcomes our clients want. Invoice Cloud’s 25% year over year ‘same store sales growth’ is a...
HR, Finance, & Operations
Braintree
Reporting to the VP of Inside Sales, the Account Executive will focus on customer acquisition through cold calling new potential clients, client business referrals, or web leads. Working extensively with existing Invoice Cloud partners you will cultivate relationships and drive referrals from their base. Through sales presentations and demos, you will provide prospective customers/clients with all services offered. Working with prospects and clients you will create solutions for their needs and consult through the sales process. This position will be predominantly an inside role but may...
Sales & Business Development
Braintree
Invoice Cloud is a fast-growing SaaS company focused on enhancing the customer experience. 2019 key initiative is taking our sales team to the next level. With the highest performing customer engagement platform in the industry we look to take our message and technology into other verticals while expanding where we currently have a large footprint. The AVP of Sales is responsible for development, strategy and planning for attainment of all GUB Field sales goals. Organizationally, the AVP of Sales will report directly to the VP of Sales and have oversight of his/her team. The AVP of Sales...
Sales & Business Development
Braintree
The Implementation Specialists is a key member of the Operations team. Their responsibility is to execute add on add-on projects and implementation delivery activities. The Implementation Specialists must use project management skills as well as knowledge and professional experience to complete all assigned delivery task efficiently.    The expectation is that the Implementation Specialists will:    Execute project delivery tasks:   Assist Project Manager with documenting integration plan.    Assist Project Manager with documenting project via project plan.    Execute tasks...
Customer Success
Braintree
Reporting to the Senior Product Designer, the Product Designer will first and foremost be responsible for helping Invoice Cloud implement its first Product Style Guide, work with Engineering to build front-end components, and implement them across Invoice Cloud’s industry-leading SaaS platform. After establishing a design system, the Product Designer will own the design standards across all areas of the product and will work with Product and Engineering to continually evolve user experience on the platform. When applying please provide a link to your portfolio. Outcomes:   First 30...
UX & Design
Braintree
You are passionate about leading and mentoring teams; a natural, caring leader who inspires confidence and goal-orientation. You understand the importance of aligning the organization internally around the brand and marketing objectives. You are highly motivated by the prospect of scaling a rapid-growth company and have experience in growing marketing teams from early to later-stage development.   You’ve had previous marketing success being innovative, testing new ideas, disrupting the market and establishing industry leading brands. While creative and forward thinking, your strategies...
Marketing
Braintree
Have you ever been online trying to pay a bill, and thought to yourself: ‘why are you making it so hard for me to give you my money?’ That is the problem we solve for mid-market organizations across multiple verticals—primarily utilities, local government, insurance, and consumer finance organizations. Invoice Cloud’s SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience. Invoice Cloud has an immediate need for a Project Manager. In this role, you will be responsible for...
Product Management
Braintree
The Solutions Engineer will utilize their experience and knowledge of Invoice Cloud technology, Industry standards, and Engineering principles to assess technical options and design high quality solutions for new software partners and clients    Partnering with a high growth sales team, Solutions Engineers will engage early in the customer lifecycle as a technical consultant, providing product expertise, demonstrations, feasibility studies and integration designs. Throughout the lifecycle, Solutions Engineers will collaborate with Invoice Cloud’s delivery and engineering teams to ensure...
Software Engineering/QA
Braintree
Reporting to the SDR Manager, the Sales Development Representative will most often make the first impression on the new Invoice Cloud prospect. You will engage with prospects by being able to concisely deliver compelling value propositions and pivot conversations based on what you learn is paramount. You should thrive in a team environment, be competitive, coachable, and highly motivated to execute to achieve goals consistently.     Responsibilities      Gain a complete understanding of the Invoice Cloud platform and value proposition  Become proficient in the Invoice Cloud...
Sales & Business Development
Braintree
The Client Boarding Specialist is a critical member of Invoice Cloud’s delivery team. Working with our Implementations Project Managers, Clients, Payment Partners, and Sales, the Boarding Specialist supports the onboarding of new and existing clients to our platform. Responsibilities include, executing requests submitted by project managers, create or modify client profiles, complete 3rd-party on-boarding forms, and effectively communicate with the client to ensure accurate setup. The Boarding Specialist must use skills such as positive customer engagement, organization, time management,...
Customer Success
Braintree
The VP Partnerships will play a critical role enabling new revenue pipeline opportunities through the development of existing and new partners. We are looking for someone who is capable of scaling partner channel programs for SaaS companies and aggressively drive partners to maximize sales and market presence. The ideal candidate will take a hands-on role working alongside leadership, product and marketing functions to help build the channel sales infrastructure from the ground up. We are looking for an experienced executive that can successfully manage and grow a team of partner managers...
Sales & Business Development
Braintree
Invoice Cloud is a fast-growing SaaS company focused on enhancing the customer experience. 2019 key initiative is taking our sales team to the next level. With the highest performing customer engagement platform in the industry we look to take our message and technology into other verticals while expanding where we currently have a large footprint. The Director of Partnerships will maintain close relationships with the Tier 1 and Tier 2 Partners, with additional interaction with the Tier 3 Partners. The Director of Partnerships will be the key point of contact for any Partner interaction...
Sales & Business Development
Braintree
Invoice Cloud is a fast-growing SaaS company focused on enhancing the customer experience. 2019 key initiative is taking our sales team to the next level. With the highest performing customer engagement platform in the industry we look to take our message and technology into other verticals while expanding where we currently have a large footprint. Our overall engineering strategy is based on building a world-class team, empowered to drive quality and innovation. As a SaaS platform Invoice Cloud must create products that are not only compelling in their functionality, but that are...
Software Engineering/QA
Braintree
Invoice Cloud, Inc. is a rapidly growing company (www.invoicecloud.com), recently named #428 on Inc. 500 fastest growing companies in the U.S. Invoice Cloud partners with other software companies to provide a simple, secure web based electronic invoice presentment and payment platform that reduces costs, speed payments and provide the fortune 100 online payment experience. By partnering with Invoice Cloud, companies can enable their client base to seamlessly move from paper invoices and checks to electronic bills and payments and enhance the customer experience. The Senior Sales Director...
Sales & Business Development
Braintree
Invoice Cloud, Inc. is a rapidly growing company (www.invoicecloud.com), recently named #428 on Inc. 500 fastest growing companies in the U.S. Invoice Cloud partners with other software companies to provide a simple, secure web based electronic invoice presentment and payment platform that reduces costs, speed payments and provide the fortune 100 online payment experience. By partnering with Invoice Cloud, companies can enable their client base to seamlessly move from paper invoices and checks to electronic bills and payments and enhance the customer experience. The Senior Sales Director...
Sales & Business Development
Braintree
Invoice Cloud, Inc. is a rapidly growing company (www.invoicecloud.com), recently named #428 on Inc. 500 fastest growing companies in the U.S. Invoice Cloud partners with other software companies to provide a simple, secure web based electronic invoice presentment and payment platform that reduces costs, speed payments and provide the fortune 100 online payment experience. By partnering with Invoice Cloud, companies can enable their client base to seamlessly move from paper invoices and checks to electronic bills and payments and enhance the customer experience. The Senior Sales Director...
Sales & Business Development
30 Braintree Hill Office Park
Braintree, MA 02184

Read About Us

Talent on the Move
July 17, 2020
Talent on the Move
June 26, 2020

Blog

July 29, 2020
There are many ways to measure your organization's customer experience, from quantitative surveys to qualitative interviews and reviews. When it comes to identifying areas for improvement, however, there are a few key metrics your organization should be tracking on a regular basis. Most organizations are familiar with Net Promoter Scores (NPS) and Customer Satisfaction Scores (CSAT). But one of the more overlooked metrics is the Customer Effort Score (CES). Customer effort measures h...
July 22, 2020
Here at Invoice Cloud, we strive to make life simple for our clients and their customers – something that’s often easier said than done. We help our clients take complex processes and digital interactions and simplify them to drive real results. This isn’t always a straightforward objective and, frankly, we set an incredibly high bar for ourselves....
July 15, 2020
One of the biggest challenges for insurance organizations today is maintaining a competitive edge in a crowded, fast-moving industry. To keep policyholders happy and customer churn low, insurance carriers must be prepared to meet the changing needs of insureds – a task made more difficult when your organization opts for traditional payment methods over the online payment options true SaaS software applications can provide....
July 8, 2020
When evaluating potential vendors for your organization – payments-related or otherwise – one important factor to take into consideration is their partner network. By that, we mean: which other software solutions can this vendor easily integrate with?...
July 1, 2020
Losing business to customer churn is a notorious challenge in the insurance space. Part of what makes this loss so difficult is trying to determine why your former policyholders are leaving – an investigation almost as frustrating as the churn itself. There are a few common reasons for customer turnover, some of which are out of your control as an insurance provider. But, fortunately, one of the primary drivers of churn is something that your organization can actively address and ...