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Lead(H)er: Leanne Orphanos, Vice President of Account Management at Applause banner image

Lead(H)er: Leanne Orphanos, Vice President of Account Management at Applause

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When Leanne Orphanos graduated from college, large accounting firms were looking for a different kind of employee. Instead of the classic finance, business, and accounting majors they had previously pursued, these firms were interested in people with liberal arts degrees in subjects like English, history, and psychology.  They were looking for individuals who had the ability to think critically and to write, with an understanding that they would be able to learn to account on the job.

In her role at PricewaterhouseCoopers (PwC) – then called Coopers & Lybrand– Orphanos learned as much as she could about various business models and operating principles, feeling particularly drawn to process improvement, internal controls, and risk management. With the legislation of Sarbanes Oxley (SOX) being created, she dove further into implementing internal control frameworks and driving change management programs for her clients.

“I have always had a passion for process,” Orphanos said. “I want to look at how an organization operates and figure out the best way to develop new processes, drive adoption and lead change. ”

Over the next 11 years of her career, Orphanos worked her way through NTT Data Services in various roles spanning client management, delivery operations, and managing the global resource planning and fulfillment function. She had the opportunity to manage teams across the US, India, and Canada. Now, her clients were internal ones, and she implemented large-scale systems and strategic initiatives for the company.

Her latest role, at Applause, represents a refreshing change of pace. She continues to draw on her past experiences in client service as the company’s Vice President of Customer Account Management.

“It’s an incredible opportunity to apply process improvement and account management strategy at a fast-paced, high-growth company, like Applause.”

Applause takes its customer success seriously, and the idea that everyone is responsible for that success – regardless of their role – pervades the company’s philosophy. Orphanos describes her job as providing the glue that binds customer needs and company actions together. She and her team ensure that customers receive the maximum value from Applause, overseeing the adoption and renewal process of Applause’s services and monitoring customer health.  Changes her team identifies can be made quickly at Applause, due to its size and culture.

“When you’re at a larger organization, you can’t be as nimble in decision making,” she said. “In a company that’s smaller and high growth, you have the opportunity to plug into something, establish new processes or organizational models, and drive change.  The scale is much more manageable and the organization has fewer barriers to overcome.”

Orphanos has been at Applause for about six months now, and she’s looking forward to what lies ahead. She’s working on new programs and strategic initiatives that will positively impact both internal operations and the value delivered to Applause customers.  She’s excited to continue to support an environment in which she and her coworkers can drive meaningful business impact, while still being able to have some fun.

“I want to be in a workplace where you can enjoy the camaraderie,” Orphanos said. “Let’s identify a challenge and go after it, together.”


Quick Q(uestions) & A(nswers)

What do you like to do in your free time?

I have three kids, and so a lot of my free time is spent with their activities, whether it’s going to my son's baseball and football games or my daughter's basketball and soccer games.

How do you generally manage stress?

I definitely think seeking the work-life balance has been a journey at different phases of my life. At each chapter that I’ve passed through, I have tried to be self-aware about where I want to be now.   Am I where I want to be? How do I go out and achieve that balance? I think the biggest lesson that I've learned is that no one can prescribe the work-life balance formula. You have got to seek it within yourself and say, “This is what it is for me.”  It's trying to be in the moment. It’s not perfect, but you need to find your own version of what works.

How many cups of coffee do you drink in a day?

Probably two, and I’m usually drinking iced coffee.

What do you consider one of your favorite places in the Boston area?

Probably the Cape --somewhere by the beach is my happy place.

What do you consider one of your greatest accomplishments?

Two years ago, I set a goal to ride the Pan-Mass Challenge. I think all of us are affected by cancer in some way, and it was a cause very near and dear to me. I set out that year doing a sort of reflection, and I did it because it wasn’t for me, it was something bigger than myself. I had ridden a bike before but never a road bike. I made the commitment and then I had to go figure it out.  I rode in honor of my twin sister’s 10-year breast cancer survivor anniversary, and I rode with a group of friends from NTT on team Morse Force, a dear friend, also a breast cancer survivor. It was an amazing experience that was obviously deeply touching and personal.

Is this where you thought you’d be 10 years ago?

Being in environments where I could help build things and contribute value and be a part of something that seems fun has always been my goal. I am enjoying where I am at and it has been a great journey to get here.

What’s your advice for recent college graduates?

I would tell them to take initiative, seek a mentor, learn what you can, and have a lot of energy and a can-do attitude. Take control of the opportunities that are in front of you, and don’t expect them to fall into your lap. Over my career, I’ve seen that it’s the people that have high energy and a can-do attitude that others want to bring along with them. They see the potential and want to make a personal investment in mentoring. It becomes a win-win.


Samantha Costanzo Carleton is a Contributor to VentureFizz. You can follow her on Twitter @smcstnz.

Images courtesy of Leanne Orphanos

About the
Company

Applause is the world leader in testing and digital quality.

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The VentureFizz Podcast: Mira Wilczek - President and CEO of Cogo Labs banner image

The VentureFizz Podcast: Mira Wilczek - President and CEO of Cogo Labs

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For the 94th episode of our podcast, I interviewed Mira Wilczek, President and CEO of Cogo Labs. Mira is also a Senior Partner at Link Ventures which is the firm behind Cogo Labs.

So, did you know that one of the top incubators in the tech industry is located in Cambridge? It is called Cogo Labs and their track record of success is extraordinary. They have been launching companies for the past 12 years with an 80% success rate, which is unprecedented.

Their data-driven approach and capital efficient model, provides the foundation and insights to identify problems to launch successful consumer businesses. A recent success story is EverQuote, which went public last year.

Mira is an entrepreneur with a passion for building companies and you should definitely keep an eye on Cogo Labs, as Mira and the team there have some very ambitious goals ahead. By the end of next year, they want to be supporting 30 concurrent companies and yes... they are on track to accomplish this goal.

In this episode of our podcast, we cover lots of topics, like:

  • The #1 reason why startups fail.
  • Mira’s background including a fun story from her days at MIT, plus her experience as an ‘ethical hacker’ at IBM and the company she founded, Red Panda Security.
  • The secret sauce of Cogo Labs - how they identify opportunities for building companies and why their model has been so successful.
  • The details in terms of the operations and platform at Cogo Labs, plus some company examples.
  • The criteria they use to determine when a company is ready to leave the nest.
  • What the job of a board member is.
  • Plus, a lot more.

Did you know that we have a YouTube channel? We launched one earlier this year and there is a rapidly growing library of content to check out. You’ll find lots of great video snippets from our podcast, plus full interviews from our CEO Briefing and Inside: series. Go to youtube.com/venturefizz to subscribe.

You can listen to the podcast in the player below. To make sure you receive future episodes, please subscribe to us on iTunesGoogle PlayStitcherSpotify, or Soundcloud. If you enjoyed our show, please consider writing us a 5-star review—it will definitely help us get the word out there! 


Keith Cline is the Founder of VentureFizz. Follow him on Twitter: @kcline6.

About the
Company

Located in the heart of the Kendall Square Innovation District, Cogo Labs has been successfully growing and launching startups for over a decade.

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A Retrospective of Techstars Boston’s Decade of Success banner image

A Retrospective of Techstars Boston’s Decade of Success

“There is a strong bias in Boston towards solving hard problems,” said Techstars Boston Managing Director, and Techstars alum, Clement Cazalot. “Regardless of what they are, there is an intellectual appetite of asking, ‘What are the hardest things out there to complete?’”

On April 16, Techstars Boston, the first spin-off in the Techstars network of accelerators, celebrated a milestone: 10 years of giving back to the greater tech/entrepreneurship community and assisting founders in the Boston tech industry. Over 170 startups have come through the city’s accelerator and over $1B has been raised in funding towards the companies.

The accelerator started in Boston in 2009 with Shawn Broderick being appointed as the first Managing Director. Since then, several other prominent figures in the Boston tech industry have taken up the mantle including Katie Rae, Reed Sturtevant, and Semyon Dukach.

The companies and alumni of Techstars Boston

Clement Cazalot
Clement Cazalot, Managing Director of Techstars Boston

“If you look at the top 50 companies that have come through the Techstars program worldwide, 12 of them are from the Boston accelerator,” Cazalot commented. “Boston may not have the big name brands that everyone knows, but they do power everything else behind the scenes.”

More than several of Techstars Boston’s graduates have remained successful since their time at the accelerator had come to a close. There have been exits, like PillPack (‘13), which was acquired by Amazon last year for $1B. GrabCAD (‘11) was acquired by Stratasys for around $100M and many others. Lots of Techstars graduates are still scaling and growing like Localytics (‘09), Placester (‘11), Lovepop (‘15), Neurala (‘13), Bevi (‘14), and many more.

Changes since 2009

When Techstars was founded, it was right as the late-2000s recession was starting to hit. For early-stage startups, it was much, much more difficult for them to raise capital. Initially, Techstars was serving as a bridge of sorts to help those founders in situations where money was needed, and Boston was no different. As the economy has recovered, and the ways to raise funding improved, Techstars Boston started driving towards helping founders reach a stage where they can start scaling their business.

Another, more specific change to the Boston program is the addition of another Techstars accelerator. Air Force Accelerator powered by Techstars is a separate program with a focus on autonomous and drone-oriented technology.

How Boston has affected Techstars...

Jen Riedel
Jen Riedel, Program Manager at Techstars Boston

The Boston tech community has had a hand in helping the accelerator expand. Aside from recommending companies to apply for their program, several of Boston tech’s leaders will also come in as guest mentors, or as speakers for a community event, and help these companies out.

“One characteristic that I am amazed by is that everyone, not just the people working with Techstars, that I’ve encountered has been ‘give first,’” said Jen Riedel, Techstars Boston’s Program Manager. “For example, if one person asks questions about healthcare, then someone will answer and open five more doors for them. So this idea of everyone willing to pitch in has helped make Techstars really great.”

“People in Boston aren’t just willing to share the story of how things went well,” added Cazalot. “They are willing to share ‘what really happened’ behind closed doors for a new generation of entrepreneurs to learn from their lessons.”

How Techstars has affected Boston…

The roster of mentors for Techstars Boston is impressive, with nearly all of them being associated with the Boston tech industry for their entire careers.

Jay Batson
Jay Batson, Techstars mentor

Case-in-point, Acquia Co-Founder and former CEO Jay Batson. The now-investor and advisor has seen first-hand how much the organization has grown and continues to leave a mark on the Hub’s tech and entrepreneurial scene.

"Over the 7 years I’ve been involved, I see daily the huge positive impact Techstars makes on Boston, on its class of companies - and on me. I participate in order to help startups with the tech industry knowledge I already have," said Batson. "But I also receive back amazing new learnings and insights from the experiments all the Techstars companies do in order to figure out their businesses. I know I’m not alone in this, and Techstars creates a wonderfully symbiotic arrangement in which I’m happy to play a part.”

Bob Mason
Bob Mason, Techstars mentor

Another mentor, who is complimentary of Techstars Boston’s growth, is Bob Mason, Managing Director of Project 11  and Co-Founder and former CTO of Brightcove.

"Techstars has been a significant catalyst for Boston’s dynamic startup culture, as colleagues, peers, and friends we’ve grown and learned so much from each other,” Mason said. “Collectively, our community has built a broad group of companies that have had an immense impact on shaping diverse markets. Techstars Boston changed the trajectory of my career and countless others.”

What’s next?

Over the course of a decade, Techstars Boston is now a fixture of the city’s tech and entrepreneurial industry. First-time founders are going to receive the mentorship they need to grow their companies into something greater.

“We’re so excited for everything that’s happened in the last ten years, but I cannot wait to see what the next ten years are going to be like,” said Riedel.

On May 7, Techstars Demo Day will be taking place at Northeastern University where companies in the SaaS, digital health, consumer tech, and other industries will be showcasing what they are all about. Thanks in part to the leadership and team of mentors at Techstars Boston, the entrepreneurs will be ready to take the next step as a startup and, hopefully, build another pillar company in Boston.


Colin Barry is the Content Manager to VentureFizz. Follow him on Twitter @ColinKrash.

Images courtesy of Techstars Boston

The Connection One Word Can Bring banner image

The Connection One Word Can Bring

I started writing several years ago essentially on a dare. I had been on my first post-divorce date, which I’ll just summarize by suggesting it was an epic fail. (The story of that bad date is itself pretty entertaining, but not relevant to this topic, so I’ll stay focused on the key point here.) While I didn’t make a love connection, I did walk away from the evening with what turned out to be a life-changing challenge.

My date was a writer, and at some point during our dinner, he suggested that I keep a journal as a way of expressing myself. Suffice to say, I didn’t have a fantastic reaction to that idea. Perhaps I wasn’t loving the fact that someone I had just met was making recommendations on how I could get in touch with my inner self.  More likely, I think it came down to the notion that I had always viewed myself as a fairly private person. Like, private to the point that in high school I would rarely pass notes to my friends because I never wanted to get caught and have “the wrong” people see what I was thinking.

As I drove home that night, I found myself fixating more on why I had such a negative reaction to the journal idea, rather than diagnosing the cause of my bad date. By the time I walked into my house, I had made a huge decision. In the car, I reminded myself that I am the person who prides herself on always facing my fears head-on, rather than turning away from them. I headed straight for my computer, logged on, and just went for it.

I took to social media and announced that I was going to keep a journal. Who cares, right? I took this approach for two main reasons.  For one, I’m self-aware enough to know I’m motivated by what I put out in the universe. For example, if I tell myself I’m going to rip through my personal to-do list this weekend, the likelihood I’ll get it done is slim. However, if I tell someone else my plan to get this done, I am far more likely to achieve that goal. The other reason I chose to share was that I would do this online - yes, publicly - for 365 days. Why would I do something this public, and commit for such a long time?  Simple: 1) Because it was the polar opposite of my normal behavior 2) I love a good challenge 3) Maybe, just maybe, I’d learn something from this challenge.

And so I started writing.  Every single night before I went to bed, I would sit down, write, and then post. I had a few rules for myself (write like no one is ever going to read it, never use anyone’s name, never speak ill of anyone, etc.) And candidly, I sucked.  I hadn’t written anything significant since papers back in college, and would never have suggested that writing was something I was any good at. However, I had committed to myself - and now publicly - that I was going to do this, so there was no turning back. I totally went for it.

To call writing about yourself every single day in a meaningful way a challenging exercise is an understatement.  I had also added the extra pressure of thinking about something creative to write on demand every night. I selected my topics in a variety of ways. Sometimes I focused on something noteworthy had happened that day, or perhaps I read a book that triggered a thought.  And when I couldn’t think of anything, I would reach out to a semi-random person (think a co-worker, a high school friend from Facebook, etc.) and ask them to share one word with me, with no context as to why they had selected it. Along the way through this self-imposed year of writing, I realized that while I had always been pretty good at connecting with people, I was never a fan of surface level conversations. By asking someone I don’t know well to share a word with me, I accomplished two things. For one, I was able to take that word as a starting place and riff on my interpretation of it.  In addition, when I was done, I was able to share my thoughts with the person who had given me the word in the first place and ask them to share what they were thinking when they provided it. BAM! Instant connection opportunity, all based on the sharing of one word.

Last week, I sat through a morning full of interviews with candidates for our new rotation program. I was caught off guard when one of the students brought up my writing. Eager to learn more about the people he was interviewing with, he had dug deep and somehow found an old post I had written about this very topic. As we were wrapping up our conversation, he boldly asked me about it and asked me to share one word with him about what it took to be successful here. After I shared, I turned the tables on him and asked him to share one word with me to write about this week. He chose “perspective.”

So, the new friend that I am pleased to share that we just hired, “perspective” to me means being able to look at things by looking through the lens of other people. I could have taken this word down a bunch of different paths, but today chose to think about perspective in terms of how much mine has evolved since the days when I sat across the table from someone trying to score my first job out of college. I thought I knew so much, and quickly realized I knew nothing. And yet with a combination of the desire to surround myself with people far wiser than I to learn from and my own insatiable curiosity, I built a career I am proud of, and am still learning so much about so many years later.  I am also struck by the perspective I got from choosing to take what I could have chalked up as a lousy date night and instead walked away with a nugget of an idea from someone who approaches the world differently than I, and turned it into a life-changing experience.

The older I get, the more I appreciate different perspectives. I find value in learning from others, and find that my best solutions come when I attempt to look through the lens of others. Dr. Wayne Dyer sums it up pretty well for me.  “If you change the way you look at things, the things you look at change.” I’m really looking forward to learning about what this student was thinking when he challenged me with this word, as not only will I have the opportunity to start connecting with a new hire, but I also might learn something new from whatever it is he chooses to share.  

Lucky me.


Christina Luconi is Chief People Officer for Rapid7. Follow her on Twitter: @peopleinnovator. 

DraftKings' New Offices in Boston banner image

DraftKings' New Offices in Boston

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The bar for company offices just keeps getting raised. The latest company to push the envelope is DraftKings, which recently moved into its new offices located at 222 Berkeley Street in the Back Bay of Boston. The company now occupies 105,000 square feet of space, which is the largest single-floor office plan in Boston.

As you will notice from the photos, their new headquarters does not disappoint! From the breathtaking entrance... to sports-themed huddle spaces... to meeting spaces named after famous sports athletes and tech entrepreneurs... to the DK café which mimics a football field... there is so much to see! Check it out in the slideshow below! 

Interested in working here? Click here to see all of DraftKings' job openings!

About the
Company

To responsibly entertain, engage, and unlock passion in people all over the world.

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The VentureFizz Podcast: Mark Gally - CEO at Zaius banner image

The VentureFizz Podcast: Mark Gally - CEO at Zaius

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For the 93rd episode of our podcast, I interviewed Mark Gally, CEO at Zaius.

Mark is an experienced executive who has an innate ability to identify fragmented markets in technology that need consolidation. He also has a special talent with leading the go-to-market strategy for high growth software companies.

At Mark’s prior company, he was the Chief Revenue Officer at TribeHR, where he helped deliver 1,100% sales and 470% customer growth which led to an acquisition by NetSuite in 2013.

Zaius has built a B2C CRM system which is bringing together marketing automation, analytics and CRM software in one marketing platform. The company has raised over $50M to date, including a $30M Series B which was announced last year.

In this episode of our podcast, we cover lots of topics, like:

  • A journey through his professional career across multiple companies.
  • Mark’s ability to grow a company’s market share, and his philosophy on go-to-market strategy.
  • A deep dive into what Zaius does and how its B2C CRM works, plus a look into the size and scale of the company.
  • Great advice for anyone trying to work their way into a CEO position.
  • How Mark thinks about hiring, including one interesting tip that has benefited him in the long run.
  • Plus, a lot more.

We have a new series on VentureFizz and it is called Inside. It is a video interview with a functional leader at a company. It could be Inside: Sales, Inside: Engineering, Inside: Product, etc., etc. Each video gives you lots of great information about the company, how this particular functional area operates, hiring, culture, and more. Go to venturefizz.com/inside to check out our collection of videos.

You can listen to the podcast in the player below. To make sure you receive future episodes, please subscribe to us on iTunesGoogle PlayStitcherSpotify, or Soundcloud. If you enjoyed our show, please consider writing us a 5-star review—it will definitely help us get the word out there! 


Keith Cline is the Founder of VentureFizz. Follow him on Twitter: @kcline6.

About the
Company

Zaius B2C CRM empowers direct-to-consumer brands to grow customer lifetime value by 20%.

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Tips and Advice for Raising Venture Capital banner image

Tips and Advice for Raising Venture Capital

One of the more difficult aspects of running a newly formed startup is trying to figure out how to raise capital. Whether it is trying to get in touch with a VC for the first-time or figuring out what to do for your pitch, it can be a challenge.

One recurring question we ask for The VentureFizz Podcast is "What advice can you give to first-time founders for raising capital?" We've compiled some great advice and tips from previous podcast guests to help you overcome this obstacle. 



Pat Kinsel, Co-Founder and CEO of Notarize

“When raising money, you have to really believe in what you are trying to accomplish. Think about what you need to get it done, or you won’t sound credible.”

Click here to listen to Episode 68 with Pat Kinsel

Also, Notarize is hiring! Click here for all of the company's job openings!



Sarah Hodges, Partner at Pillar

“This is a long-term relationship. Invest in figuring out what firms are making investments in your category and which partners are passionate about what you are building.”

Click here to listen to Episode 87 with Sarah Hodges



Jules Pieri, Co-Founder & CEO at The Grommet

“I would get out of your comfort zone of - being sure of what you can deliver what you are promising - because that is not the expectation of an investor. Their expectation is that you’ll keep pushing hard and pivot, and readjust to get there. But your initial plan is probably not going to be the real plan.”

Click here to listen to Episode 56 with Jules Pieri

Also, The Grommet is hiring! Click here for all of the company's job openings



Richard Dulude, Co-Founder and Partner at Underscore.VC

“I think if you’re coming into a pitch meeting, it’s great to bring in your whole team. You can learn so much more and prevent multiple meetings by having the key members of your team with you there because nobody builds a company by themselves.”

Click here to listen to Episode 81 with Richard Dulude


Justin Robinson
Justin Robinson, Co-Founder & SVP of New Business at Drizly

“My advice for any first-time founder is to gain traction and money before you start talking to people. We were advised early on to not join an accelerator and focus on building the business, and we didn’t have any initial conversations with venture capitalists until we hit $10,000 and we had some press about us.”

Click here to listen to Episode 43 with Justin Robinson

Also, Drizly is hiring! Click here for all of the company's job openings



Rick Grinnell, Founder and Managing Partner at Glasswing Ventures

“Step one is - how do you sell the investment opportunity and obviously you get points for finding your way to us is a warm introduction. Finding someone who we’ve worked with in the past, finding someone that’s part of our portfolio, or even finding someone that’s connected to me on LinkedIn. Getting the introduction to me is better than a cold email.”

Click here to listen to Episode 33 with Rick Grinnell​



Andy Palmer, Angel Investor and Founder & CEO of 
Tamr

“If you raise less money in your early days and focus your time, energy and attention on your customers, that is just a better use of time. I see a lot of young entrepreneurs getting distracted by the fundraising because they see it as an end, but it really isn’t. If you do, then the investors are going to expect you to do great things with your customers, so why not just start with the customers and build a great business because there will be plenty of money that will come your way.”

Click here to listen to Episode 22 with Andy Palmer

Also, Tamr is hiring! Click here for all of the company's job openings


Eric Horndhal
Eric Horndhal, Co-Founder & CEO of Renoviso

“The narrative and the storytelling is incredibly important [to your pitch]. We practiced our pitch in front of other entrepreneurs that we knew in our network and got feedback before we went in to pitch to investors.”

Click here to listen to Episode 40 with Eric Horndhal

Also, Renoviso is hiring! Click here for all the company's job openings


Colin Barry is the Content Manager on VentureFizz. Follow him on Twitter @ColinKrash

Engineering Spotlight: HealthEdge banner image

Engineering Spotlight: HealthEdge

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HealthEdge provides healthcare payors with technology that enables them to innovate, reduce costs, and address the business imperatives of the evolving healthcare economy.

We connected with several members of HealthEdge’s engineering team to get an inside look at the company’s technology, various projects, the team's culture and more.

Interested in joining HealthEdge’s engineering team? Click here to see all of the company’s job openings!


Quick Hit Details

  • Year Founded:  2005

  • Number of employees: 500 + growing every day!

  • Number of engineers: 235

  • Industry: HealthCare IT


Can you share a summary on what HealthEdge does?  

HealthEdge provides the only modern, software platform for healthcare payors. Using the patented HealthRules software suite, health plans, health insurance companies, and other payors can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payors to survive and thrive in the emerging healthcare economy.


What are some of the different technologies that the engineering team gets to work with and at what scale?

Within Platform Engineering, we are focused on transforming a legacy technology stack into a more modern, SaaS-based model. From adjustment of the infrastructure consumption model to exploring more modern technology stacks, we are tackling what it takes to migrate our highly flexible software stack to a more self-serving, efficient, scalable technology model.

What are some of the interesting projects that the engineering team is tackling?

The Platform Engineering Group is a newly formed task force that is looking to build out automation.  Historically, our business model was built on custom development that our customers requested, and as we grew we needed to find ways to productize the extensive knowledge we built up with each customer implementation. Now that our product is dynamic and has a foothold in the market, we are on to the next horizon: automation. Given the challenges of keeping our day-to-day customer work moving within project deadlines, we needed to stop and make a conscious decision and investment to automate in order to scale.  

Does your engineering team have a chance to work on projects outside of their day-to-day responsibilities?

Because we are growing so rapidly, there are opportunities throughout the company to contribute towards new ideas and new technologies.  We are looking for new ways to allow our Engineers to be creative and collaborate including a yearly Hackathon day to work on projects outside of their day-to-day. From a hiring perspective, we love to see what you’re working on and what interests you. Send us a GitHub link over a LinkedIn profile any day!

What is the culture like at HealthEdge for the engineering team?

Currently, we are in a transformation mode at HealthEdge, which is not always an easy and comfortable place to be in. Just as many organizations have gone through growing pains, we are in that spot today. We are looking to leverage all of these lessons we learned in our first 10 years of business, and marry them to the need to drive newer technology and scalability to answer our customer demand and the dynamic industry of Healthcare IT.   It’s not easy, but it definitely can be fun, and not one bit boring! Part of what drives our PEG team is the curiosity and drive to work through this change. It doesn’t always make for sunshine and rainbows-it’s hard and challenging work some days to be focused on continuous improvement- but we really believe that smart people working together is at the core of what will make the changes needed. We have grown significantly over the last 3 years, and part of the change has enabled veteran HealthEdge engineers who implemented our original HealthRules product to start collaborating with engineers from larger product organizations. This mind-meld of HealthEdge expertise and fresh perspectives from other industries turns into a unique team dynamic of innovation.

What can a potential employee expect during the interview process?

Because we know how challenging it is to look for a new job while you have one, we look to have candidates come in once to meet with all the key stakeholders and decision-makers in one half-day round wherever possible. Expect some whiteboarding and brainstorming with the interview team-we care about the thought process, solutioning skills, and critical thinking as much as we care about your technical skills.

Are you involved in any local tech organizations or Meetups?

We are involved in some DevOps MeetUps.


Rapid Fire Q&A

What’s on tap?  

Diet Dr. Pepper, but occasionally whiskey with the CEO.

Star Wars or Star Trek?

Star Wars except for the embarrassment that was Jar Jar Binks.

iPhone or Android?  

Android

Coffee - hot or iced?  

Hot in the morning, cold throughout the day.

Favorite employee perk?  

Passionate, engaged people working with new technologies.

What TV show describes the engineering team’s culture?  

The Big Bang Theory

What music is playing in your office?   

Green Day


Team Profiles
 


Paul Forte, VP, Technology, SaaS

“I have a passion for leveraging technology to help solve complex problems. I chose to join HealthEdge because the team’s passion to disrupt the healthcare industry by leveraging technology was apparent from the moment I walked in the door. Come join us as we work to transform this industry.”


Danyi Cai
, Site Reliability Engineer

 “I joined HealthEdge to be part of building a next-generation product in a collaborative environment where innovative ideas are encouraged. I was attracted greatly by the management team and its vision, ambition and approachability.”

Harsh Chheda
Harsh Chheda, DevOps Engineer

“I like working with HealthEdge as offers me complete Employee Ownership of the work I am assigned along with radical transparency. Also, the cross-functional atmosphere is helpful.”

Gail Caldera
Gail Caldera
, Technical Writer

"I love working at HealthEdge because it is a forward-thinking company with a positive and open culture that supports the well-being of the people while providing innovative products that are invaluable. The culture promotes collaboration, teamwork and open communication. Everyone here counts, everyone is heard, and everyone supports each other to grow and succeed."


David Paquette
, Director of Infrastructure Engineering

"HealthEdge feels like family now. Great people, great culture, great challenges, and a bright future."


Colin Barry is the Content Manager to VentureFizz. Follow him on Twitter @ColinKrash.

Images courtesy of HealthEdge

About the
Company

HealthEdge is an innovative software company that provides the only integrated financial, administrative and clinical software platform for healthcare payors.

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