Cimulate combines deep expertise in commerce and AI. The company’s CustomerGPT platform powers key functions across the customer journey, including search, product discovery, and conversational AI. By optimizing content delivery with real-time contextual understanding, Cimulate empowers retailers and brands to meet the rapidly evolving demands of today’s consumers.
With a deep understanding of both customer context and product content, Cimulate powers the customer experience with truly personalized experiences. By leveraging CustomerGPT, our commerce focused LLM-powered platform, our unique technology and approach drives significantly higher conversion rates, clickthrough rates, and average order value (AOV), unlocking the full potential of every customer interaction. The future of commerce is now, and it starts with Cimulate's AI-powered Search.
Cimulate was founded by John Andrews and Vivek Farias, industry veterans with a track record of success in AI-powered retail innovation. Previously, the pair built Celect, an AI-driven retail predictive analytics company acquired by Nike in 2019. Vivek, a professor at MIT, brings expertise in reinforcement learning and applied probability, and John, a seasoned retail technology executive, delivers the strategy and execution to build a world-class product and organization. Their shared vision and technical expertise form the foundation of Cimulate's revolutionary approach to enterprise AI, enabling the company to establish itself as a leader in providing tailored solutions that redefine how businesses interact with customers.
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