Our Lead(H)er series features impressive women leaders in the tech industry. In this Q&A, we are featuring Kathleen DeShields, SVP of Human Resources at ReversingLabs.
Where did you grow up and how would you describe yourself as a child?
Growing up in the suburbs just outside New York City, I spent Sundays at my grandmother’s house, gathered around a long table with a large extended family, a tradition that made an already idyllic setting feel even more special. It was loud, lively, and full of personality. With so many different opinions and strong voices in one place, I learned early on how to navigate that kind of environment. I became a sharp observer, quick to notice patterns, understand dynamics, and figure out what worked and what didn’t. It taught me a lot about communication, adaptability, and reading the room. I still carry these skills with me today.
What did you study in college and what was your first job out of school?
I earned a double major in Elementary Education and Child Psychology—fields rooted in understanding how people think, learn, and grow. Although I ultimately chose not to pursue a traditional teaching career, the foundation I built through my studies has proven to be incredibly valuable throughout my journey in corporate America. Whether it’s leading teams, managing complex dynamics, or communicating effectively across different audiences, the skills I developed, empathy, patience, active listening and an understanding of motivation, have all played a meaningful role in shaping my professional approach and leadership style.
Can you share the details on your career path and what were the critical moments that got you to where you are today?
My first role was in the high-tech industry, working for a large corporation as a Materials Manager in Logistics. It was through that early management experience that I discovered my strong focus on people. More specifically, creating an environment where individuals could thrive and grow. That realization led me to transition into Human Resources within the same company, where I could channel that passion more directly. Several years later, I was recruited by a small tech start-up, where I discovered a passion for the fast-paced, hands-on nature of start-up life. It allowed me to tap into my creative side and thrive, an experience that has continued to shape my career through to my current role.
What is your current role and responsibilities?
As the Global SVP of HR in a start-up I wear many hats – operating as a trusted advisor, culture champion, team builder, and operational architect. At the heart of the role is strategic leadership, which helps shape the company’s people strategy to align with its broader business objectives, working closely with the CEO and executive leadership team. This includes decisions about organizational design, talent acquisition and development, and long-term workforce planning. In the start-up context, where change is constant, the ability to anticipate future needs and build flexible, scalable structures is crucial.
Ultimately, as the Global SVP of Human Resources, my role goes beyond managing people. It’s about driving business growth by unlocking the full potential of our talent. My focus is on creating the conditions where individuals can thrive and contribute meaningfully, allowing the organization to scale with purpose and agility. It’s not just about shaping policy and process, but making a lasting impact on culture, performance, and the very fabric of the company.
Looking back, is this where you thought you’d be professionally? Was it always your goal to be in this position?
In reflection, the answer is both yes and no. While I did not specifically anticipate holding this exact position, I have always aspired to a role where I could support others and contribute meaningfully to shaping the future.
For people who are looking to be in a similar position, what advice would you give to others in terms of helping them achieve their career goals?
Stay focused and intentional about your path. Know your personal brand, what you stand for, what you’re passionate about, and the value you bring. In Human Resources, it’s essential to be more than a support function; you need to be a true business partner to the teams and leaders you work with. They are your customers. Build trust, demonstrate your value through action, and consistently deliver results. Your credibility, influence, and success in HR are all built on those foundations.
What are the most important skills that you need to do your job well?
To be an effective HR leader, you need a strong mix of strategic thinking, business acumen, and leadership. It’s essential to align HR initiatives with company goals, influence senior leaders, and drive change across a global organization. Success in the role also requires building inclusive cultures, leading high-performing teams, and managing complex talent strategies. Operational excellence, emotional intelligence, and integrity are critical, as is the ability to earn trust and deliver real business impact through people.
What do you find most interesting/rewarding about your work? What’s the most challenging?
What I find most interesting and rewarding, and yes, it may sound like a cliché, is the people. Supporting individuals as they grow, helping teams succeed, and shaping a culture where people can truly thrive is incredibly fulfilling. At the same time, the most challenging aspect is also the people. Navigating different personalities, expectations, and dynamics, especially during times of change or uncertainty, can be complex. But it’s that very complexity that makes the work so meaningful and impactful.
What is your proudest professional accomplishment?
It’s hard to point to just one accomplishment as my proudest. For me, it’s the journey as a whole, navigating the twists and turns of my career with resilience, adaptability, and a commitment to growth. I’m proud of how I’ve embraced new challenges, transitioned across roles and industries, and continued to lead with purpose and integrity throughout it all.
Are you involved with any professional organizations outside of the company? Volunteer work?
I am passionate about supporting our children’s future and actively volunteer with several organizations dedicated to that cause. Additionally, I am involved in and support various women’s groups focused on empowerment and leadership development.
Q&A
What do you enjoy doing in your free time?
Spending quality time with my family is always at the top of my list. I also enjoy creative outlets like cooking, drawing, and writing. They help me recharge and stay inspired. Whenever I can, I love being out in nature, whether it’s going for a walk or simply sitting by the beach and taking in the surroundings. It’s a grounding way to find clarity and balance.
How do you manage stress?
When I feel stressed, I make it a point to pause and step back. I take a moment for self-reflection to better understand the root cause of the stress, whether it’s the situation itself or how I’m responding to it. Taking a walk outside gives me the space to clear my head, gain perspective, and return with a more balanced mindset. It’s a simple but effective way to reset and refocus. And, of course, laughter is always my best medicine.
How many cups of coffee do you have in a day?
Just one – and I really need that one to kickstart my day.
Any book or podcast recommendations? (professional or fun)
I love Patrick Lencioni and listen to his podcast “At the Table”.
What advice do you have for recent college graduates?
Stay curious and open to learning. Your first job is just the beginning, not the destination. Focus on building strong relationships, seeking feedback, and being adaptable. Show up reliably and proactively, and don’t be afraid to take on new challenges. Most importantly, take care of yourself by setting boundaries and prioritizing your well-being for a sustainable, fulfilling career.