VentureFizz Job Board

493 Jobs Listed
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We are currently seeking an SMS/MMS Compliance Analyst based out of our Boston office (remote would be considered with appropriate experience) to provide world-class service focusing on troubleshooting and resolving delivery issues due to aggregator or carrier filtering. Ideally, we are looking for an experienced SMS/MMS Compliance Analyst or someone who has worked  hands-on with SMS/MMS dealing with customers and is looking to expand their experience working to manage a positive environment for e-commerce sending customers to be successful.  

...

Boston |

Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem.  Channel Customer Success Managers support the Agency Partner Program's mission to help our partners and their clients (Klaviyo customers) grow, by coaching and enabling our Agency Partners to deliver exceptional service to their clients.  We are looking for a cCSM who is passionate about customer success while providing a great experience to agency partners and their clients (Klaviyo customers) as they scale their...

Cambridge |

Employee Experience Coordinator
EF Education First
Cambridge, MA

* In accordance with public health guidance, all of our staff are currently working from home. However, our EF culture still runs strong. From virtual happy hours, group workout classes, and collaborative technology, we'll make sure you can stay close to your colleagueseven from home. We will get back to the office on September 8. At that time, please note that this role will be based...

Boston |

About Starry:

Starry is a rapidly growing internet service provider and we are proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple,...

Cambridge |

The Opportunity

You will be joining a global team of passionate Career Development Advisors who excel at coaching international business graduates to win jobs. We support our international students to win jobs out of market or in a region in which they dont have automatic visa work rights. Our students have achieved exceptional success with 99% achieving a switch in role, function or industry. Although finding work outside of home market is challenging, we like to say that the only limit on success is the extent of ones imagination, will, and drive.

As a...

Waltham |

Are you looking for an opportunity to challenge yourself? 

At ZoomInfo our employees work hard to define new possibles, and they are driven by winning. ZoomInfo is a company that got to where its at today on the backs of heroic efforts, over the years, by our employees and we are looking for more people to contribute to those efforts. 

At our company youll see that collaboration is second nature, and youll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. 

Youll be presented with opportunities to both...

Waltham |

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented Customer Success...

Waltham |

Are you looking for an opportunity to challenge yourself? 

At ZoomInfo our employees work hard to define new possibles, and they are driven by winning. ZoomInfo is a company that got to where its at today on the backs of heroic efforts, over the years, by our employees and we are looking for more people to contribute to those efforts. 

At our company youll see that collaboration is second nature, and youll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. 

Youll be presented with opportunities to both...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market just in the U.S. Businesspeople use us to find and order great food for meetings and events; restaurants and caterers use us to grow their catering business. Were backed by Insight Partners, Iconiq Capital, Wellington, Lightspeed, and GIC, and in early 2019 were valued at $1.25 billion. COVID slammed us, but we responded by finding new customer segments and seizing the rare opportunity COVID offered: when in life does a very successful...

Cambridge |

Your Impact 

You will play a critical role in both managing a portfolio of partners and driving growth across their portfolio.

This is a great opportunity for an individual looking to leverage their strategic account management and business development skills with a leading global EdTech company working with top education and industry brands.

You Will

  • Serve as primary contact for edX partners and own relationships across the institutions.
  • Set and achieve goals related to the partnership, marketing strategy and...
Chicago |

Manager, Advisory Services.

Office Location| Chicago, IL

The Role

The Manager is an expert communicator and enthusiastic storyteller. He/She/They are a client delivery leader adept at working in small teams of talented associates. In addition, the Manager is experienced at evaluating stakeholder (including brand consumers and customers) measurement data, is familiar with the main KPIs that marketing and brand managers are used to working with, and developing actionable recommendations for communications and...

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As a remote Technical Support Analyst youre a Bullhorn product expert and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic needs of Bullhorn customers as a...

Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform determines when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a band of engineers, data scientists, and entrepreneurs. We take on complex problems and build innovative solutions that make us a leader in our industry. We also have fun while doing it!

TrueMotion is looking for an experienced, data-driven, and humble Senior Project...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.9B in 2020. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

AppNeta is looking for an experienced individual with a technical background to join our dynamic Customer Care team as a Technical Support Engineer. You are a person who dives head first into...

Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.  

Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places...

Remote |

Spoiler Alert is  looking for a passionate, process, systems and analytics oriented Customer Support Manager to join our growing Customer Success team. If you are an early- to mid-career customer support and/or success professional excited to be part of a fast-paced, mission-driven startup on its way to achieving big-goals, we want to hear from you!

Reporting to our Director/VP of Customer Success, the Customer Support Manager will deliver value by providing world class functional and technical support to Spoiler Alert’s customers and delivering and improving our internal...

Boston |

Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.

Every day, scientists around the world use...

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Reggora is seeking a Customer Implementation Manager to immediately join our rapidly growing team to project manage new software implementations and deliver the best possible customer onboarding experiences to our growing national customer base of lenders. Youll be responsible for delivering a high standard of customer experience and driving sustainable, long-term customer adoption of Reggora's real estate appraisal software products. This customer-facing role requires stellar relationship management, problem-solving, sales acumen, training skills and technical...

Boston |

Manager, Advisory Services.

Office Location|  Boston, MA

The Role

The Manager is an expert communicator and enthusiastic storyteller. He/She/They are a client delivery leader adept at working in small teams of talented associates. In addition, the Manager is experienced at evaluating stakeholder (including brand consumers and customers) measurement data, is familiar with the main KPIs that marketing and brand managers are used to working with, and developing actionable recommendations for communications and...

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Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like GGV Capital, Insight Partners, 1984.VC, and Newfund.



Fairmarkit is...

Boston |

Position Overview

Anaqua is seeking a highly motivated Associate Director of Technical Support who is eager to help us build and manage our US Support organization. This is an exceptional opportunity for the right person to learn and grow with us. You should be a team player with strong communication skills, experience in and commitment to providing customer support, and strong technical skills in the Microsoft platform including SQL Server, IIS, Angular, CSS, ASP.NET, and C#.

 

You should be able to troubleshoot issues, identify workarounds...

Newton |

About CyberArk:

CyberArk, the global leader in privileged access management, helps organizations transform their business through improved security and reduced risk. As a trusted partner for thousands of companies around the world, CyberArk consistently sets the bar driving innovation and helping our customers stay one step ahead of attackers.

Job Description:

CyberArk Software is seeking a Red-Team Engineer for the expanding Red-Team located in Newton, Massachusetts.

Looking at the security market today, there are...

New York |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Philadelphia |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Boston |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

Boston |

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.


We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the...

New York |

Unqork invented the first completely visual, no-code application platform that helps large enterprises build complex custom software faster, with higher quality and lower costs than traditional approaches--all without a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you. 

The Opportunity:

...
New York |

Unqork invented the first completely visual, no-code application platform that helps large enterprises build complex custom software faster, with higher quality and lower costs than traditional approaches--all without a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The Opportunity:

...

New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing ongoing,...

Boston |

Full-time, Boston, MA

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to...

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Overview /

We are looking for an experienced, customer-facing Implementation Engineer to help our enterprise banking clients leverage the power of our platform. Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology.

Essential Responsibilities /

  • Communicate difficult technical concepts clearly and succinctly to business users
  • Translate business requirements into practical technical solutions including estimates for implementation
  • Proactively...
New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform...

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About Drift  

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

Boston |

We are DraftKings.


Were inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.


Our teams are fueled by innovation. We are looking ahead, building whats next, and continuously reinventing the industry. Were a publicly traded (NASDAQ: DKNG) technology...

Cambridge |

Title: Production Manager
EF Division: Explore America
Location: Cambridge, MA
Start Date: August 2, 2021

*In accordance with public health guidance, all of our staff are currently working from home until September 8, 2021 at which point we look forward to returning in-person at our North American Headquarters located in Cambridge, MA. However, while we work from home, our EF culture still runs strong. From virtual happy hours, group workout classes, and collaborative technology, we'll...

Cambridge |

Title: Allocations Specialist
EF Division: Explore America
Location: Cambridge, MA
Start Date: August 2, 2021

*In accordance with public health guidance, all of our staff are currently working from home until September 8, 2021 at which point we look forward to returning in-person at our North American Headquarters located in Cambridge, MA. However, while we work from home, our EF culture still runs strong. From virtual happy hours, group workout classes, and collaborative technology, we'll...

Cambridge |

Title: Operations Support Coordinator
EF Division: Explore America
Location: Cambridge, MA
Start Date: August 2, 2021

*In accordance with public health guidance, all of our staff are currently working from home until September 8, 2021 at which point we look forward to returning in-person at our North American Headquarters located in Cambridge, MA. However, while we work from home, our EF culture still runs strong. From virtual happy hours, group workout classes, and collaborative...

Cambridge |

Title: Procurement Specialist
EF Division: Explore America
Location: Cambridge, MA
Start Date: August 2, 2021

*In accordance with public health guidance, all of our staff are currently working from home until September 8, 2021 at which point we look forward to returning in-person at our North American Headquarters located in Cambridge, MA. However, while we work from home, our EF culture still runs strong. From virtual happy hours, group workout classes, and collaborative technology, we'...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Cambridge |

Shipping and Logistics Coordinator
EF Education First
Cambridge, MA USA

Are you upbeat and outgoing? Do you work well in a team and enjoy sharing new ideas? Do you consider yourself flexible and able to switch gears on a moments notice? Are you interested in growing your career in shipping, logistics, and fulfillment? If so, you could be a perfect fit for our Shipping & Logistics team at EF, Education First, the world leader in international education.

The Role

This roles main responsibilities...

Waltham |

Customer Solutions Analyst | APAC & AUS

Overview:

ZoomInfo is looking for an experienced, results-oriented Customer Solutions Analyst who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries....

Waltham |

Overview:

ZoomInfo is looking for an experienced, results-oriented Customer Solutions Analyst who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries.

[Please note: this position requires working hours that...

Boston |

About Starry:

Starry is a rapidly growing internet service provider and we are proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple,...

Boston |

About Starry:

Starry is a rapidly growing internet service provider and we are proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple,...

Boston |

About Starry:

Starry is a rapidly growing internet service provider and we are proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple,...

Boston |

About Starry:

Starry is a rapidly growing internet service provider and we are proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple,...

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If you are looking for an opportunity to impact English Language programs in school districts through professional development and training, we have a position for you!


We are looking to add a charismatic, collaborative, and results-oriented Training Solutions Manager who will be responsible for leading onsite and online training to ensure that educators can utilize Ellevation to enhance their work for English Language Learners. Working closely within our Partner Success Organization, you will understand district...

Boston |

Senior Technical Support Engineer

We are looking for a Senior Technical Support Engineer to join our growing Customer Support Team. Support Engineers are the primary contact point for the Nasuni Cloud File Storage customers. You will provide a critical window into the Nasuni Corporation that demonstrates our customer first philosophy. We are looking for a technical customer support expert who is passionate about helping customers and is excited to work in a growing, busy environment. This position can be remote: #LI-Remote

You will report directly to the...

Cambridge |

Company Description


Tamr is the enterprise data mastering company trusted by large enterprises like Blackstone, the US Air Force, Google, and GSK. The companys patented software platform uses machine learning supplemented with human feedback to master and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by top-tier investors such as NEA and GV, Tamr is...

Somerville |

Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

As a Digital Outreach Specialist, youll join the Intelligence Services Operations...

Remote |

This role can be fully remote, or you can work out of our Boston office

About Panorama:
Panorama Education is a fast-growing national technology company focused on radically improving education. Over 1,500 school systems serving 12 million students across 50 states have adopted the Panorama platform to help educators collect data about non-academic factors that are key to each childs success in school and in life, such as social-emotional learning and well-being, safety, teacher-student relationships, and family engagement.

...

Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform can tell when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a team of engineers, entrepreneurs, sales and customer success leaders, data scientists, and more. We take on complex problems, build innovative solutions and have fun while doing it!

TrueMotion is looking for an experienced, customer focused, and humble Principal...

New York |

Founded in 2018, digital consumer goods company Thrasio is the largest acquirer of Amazon FBA businesses, boasting a massive innovation platform that brings high quality products to market across digital marketplaces and retailers globally.


With the experience of evaluating more than 5,000 Amazon companies, acquiring nearly 100 top-rated brands, and managing the scale of nearly 14,000 category-leading products, Thrasios brands outperform almost every other seller on Amazon. Since our founding in 2018, the team has...

Walpole |

Founded in 2018, digital consumer goods company Thrasio is the largest acquirer of Amazon FBA businesses, boasting a massive innovation platform that brings high quality products to market across digital marketplaces and retailers globally.


With the experience of evaluating more than 5,000 Amazon companies, acquiring nearly 100 top-rated brands, and managing the scale of nearly 14,000 category-leading products, Thrasios brands outperform almost every other seller on Amazon. Since our founding in 2018, the team has...

Boston |

ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.



As a Client Strategist, youll work directly with global clients to solve their most complicated subscription pricing, monetization, and growth challenges. This role will require you to be an expert in building trust and rapport, managing client projects and deliverables, and thinking strategically.

...
Framingham |

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will lead the on-going strategic relationship, executive relationships, product adoption, and billings growth of your customers. This role will...

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Description

SUMMARY

The Product Support Analyst II (PS Analyst II) drives customer success by performing Level 1 Triage, monitoring client issues and concerns, and communicating status to the client.  The PS Analyst II also solicits feedback from and advocates on behalf of our clients in liaising with our internal software and industry experts. GuidingCare® is a complete care management platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow...

Boston |

Were looking for a leader for our support team who is passionate about providing awesome customer experiences within an entrepreneurial and dynamic environment. As our Support Manager, youll interact directly with customers on a daily basis and contribute to developing initiatives to improve the customer experience while supporting and mentoring our amazing support engineers. This is an awesome opportunity to lead a team of support engineers who are excited about helping our customers work through their support concerns.

You are:

  • Empathetic: you can put...
Boston |

Reporting to the Senior Vice President of Product & Services, Client Services Manager is a key role in helping to drive the success of our Clients. This role will be responsible for managing the day-to-day relationship with our client base, ensuring our clients receive excellent service, driving resolutions to problems, and escalating critical issues to senior team members. An important responsibility of this role is to monitor KPIs (key performance indicators) against clients’ goals, and providing insights for continuous improvements. As professional services needs arise from...

Fall River |

The Solution Architect (SA) is responsible for designing a product specific solution architecture and implementing it in practice. He or she has a clear vision of our product and understands how it should benefit our customers business. The SA also translates this vision to the Product Development team so they can build product enhancements that are highly-tailored to the majority of our customers needs and requirements.

The Solution Architect takes part in all stages of the product deployment process. At the first stage of a project, a SA gathers the requirements to a software...

New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

 

About The...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Jellyfish is on a mission to make engineering leaders lives better by elevating the practice of engineering management. With the help of our customers, we at Jellyfish have built the worlds leading Engineering Management Platform, providing visibility into engineering organizations, the work they do, and how they operate. By analyzing engineering signals and contextual business data, Jellyfish enables leaders to align engineering decisions with business initiatives and deliver the...

Nashville |

At Tend, were combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Headquartered in Nashville and New York City, weve opened our first six dental studios in NYC with more to come in 2021.


Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the worlds first dental wellness experience. Join the team...

Cambridge |

Company Description


Tamr is the enterprise data mastering company trusted by large enterprises like Blackstone, the US Air Force, Google, and GSK. The companys patented software platform uses machine learning supplemented with human feedback to master and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by top-tier investors such as NEA and GV, Tamr is...

Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

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Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....
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Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team's mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful...
Boston |

Technical Content Producer

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture....

Boston |

Senior Manager, Customer Experience (Customer Health Measurement):

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong...

Boston |

This key role within our Customer Success organization, reporting to the Sr. Director, Enterprise Customer Success Management, will be responsible for leading a team of Enterprise Customer Success Managers in the care, retention, and growth of our customers. This population of customers represents a significant portion of Rapid7's annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (95%+) across a highly diverse and large percentage of Fortune 500 brands.

The ideal candidate has...

Boston |

About Rapid7

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our...

Boston |

We guide our customers to deploy successfully and achieve value to enhance their security program.

Position Overview

The Customer Adoption Manager is responsible for expediting Rapid7s customers time to value in their first 90 days, throughout the onboarding process. Rapid7 is looking for a candidate with strong communication skills, a history of helping customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-...

Boston |

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work...
New York |

Who We Are:

Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Woman to Watch in 2020 by Luxury Daily, and a CTO from Google, JOOR is attracting top talent to drive market dominance.  We have 140 employees in 10 global offices, including NYC, Philadelphia, LA, Milan, London, Madrid, Melbourne, Berlin and Tokyo. And, we are continuing to grow...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

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Who We Are:

Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Woman to Watch in 2020 by Luxury Daily, and a CTO from Google, JOOR is attracting top talent to drive market dominance.  We have 140 employees in 10 global offices, including NYC, Philadelphia, LA, Milan, London, Madrid, Melbourne, Berlin and Tokyo. And, we are continuing to grow...

Boston |

Our Opportunity:

Chewy Customer Experience Analytics group is looking for a Senior BI Engineer in Hollywood, FL or Dallas, Texas, or Boston, MA to play a key role in building their industry leading Customer Service Analytics Platform. Are you passionate about Big Data and highly scalable, enterprise level BI platforms? Do you enjoy building end to end Analytics solutions to help drive business decisions? And if you have experience in building and maintaining scalable BI solutions, insights then we need you!!!

What you'll do:...

Remote |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

New York |

Company

TVision measures who watches TV and how much attention they pay at the person-level to linear and streaming video. Marketers at some of the worlds largest brands, and premiere Media Sellers and Data Partners leverage TVisions metrics to make more effective media decisions.

Utilizing cutting-edge technology, TVision goes beyond traditional TV data to include the measurement of presence in the room, co-viewing, and attention, thereby producing best-in-class TV data. This provides critical data to inform the decision-making of the $100B/year TV/Video...

Needham |
Tripadvisors Content Moderation and Integrity team is a large, dynamic and international group of talented individuals responsible for all of the user-generated content on the worlds largest online travel site, with over 250 contributions published to the site per minute! We take immense pride in ensuring that reviews, photos, forums posts and all other content is posted accurately and quickly, and is helpful to our global travel...
New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

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