Ketryx is saving and improving lives by making medical software safe and reliable.
In our recent ‘Hiring Unlocked’ Event, we highlighted the Product team. Gabriel Pascualy, Head of Product shares:
- Details on the Product team
- Size of the team and growth
- Their AI team
- Roles they are hiring for
- Who would be a good fit
- …and more!
Video Transcript
On the product management side, we have three product managers today. On design, we have a head of design and two designers, and around say 20 to 25 developers.
I will say that the product management team is split across our Vienna R&D site (Vienna, Austria) and here in Boston. So, as a product manager, you get to work not only across many different functional areas, as you do as a product manager, but also collaborate closely with the folks in Vienna, and if you like to travel, also do a bit of traveling over to that site to meet the team.
I will also share that we’re looking for two different types of profiles.
The first profile is someone that has experience with managing a SaaS product, ideally something that incorporates generative AI into workflows. Someone that has experience designing and measuring intentional feedback loops and evaluating the performance of AI systems.
The second type of profile that we see on the team is someone that comes from the industry. So, someone that has built regulated products before. Maybe they’ve been very passionate about process improvements in the delivery of a regulated product. I think, particularly for these AI use cases, having someone with deep knowledge around the problem is almost more important than having deep expertise around how to build AI systems. We have an incredible AI team, and our head of AI is ready to support any sort of the implementation and technical component, but really identifying and understanding the use case is critical.
The other thing I would share is, for those that want to get into product management, I’m a big proponent of the solutions engineering team or the pre-sales team as a great place to land, as well as on the customer success and delivery on Tim’s team, as a place to come build experience working with customers. Come build experience working in a startup in an environment where you do need to collaborate across many different functions, and getting to know our customer and our product. It’s in those roles you get an amazing foundation and grow into that product management role. So, even for those that don’t necessarily have a product background but want to get into it, that’s typically how we see folks end up in the product world.
We are also hiring a service designer here in Boston. This person ideally has substantial experience in design and they’re excited to work very closely with customers and the product managers that are based in Boston. So, focused a lot on customer experience mapping and user journey mapping would be a main focus for that individual.
And then we’re also looking for an associate PM role. So, someone that’s a bit more junior in their PM work or has come from an adjacent role, as a developer that’s been pulled into PM activities, for example.