Symbotic
Staff Support Software Engineer
Job Description
What we need
We are looking for a proactive Senior Software Engineer to join our T3 Deployment team within our Technology, Software & Robotics Engineering organization. Your job will be to lead the development, integration, and deployment of reliable software across our automation systems — driving release readiness, mentoring engineers, and partnering daily with Engineering, Operations, and customer-facing teams to deliver stable, high-quality production environments.
What we do
The T3 Deployment team is part of Symbotic's Technology, Software & Robotics Engineering organization, which designs, builds, and supports the AI-powered software that orchestrates our fleet of fully autonomous robots. The Deployment team is responsible for releasing, integrating, and stabilizing that software inside live customer distribution centers — bridging Engineering and Operations to take every release from build to a reliable, high-performing go-live.
What you'll do
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Lead cross-functional release readiness and deployment execution with Engineering, DevOps, QA, Operations, and site teams.
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Drive supply chain automation improvements through software development, system integration, and deployment automation at scale.
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Architect and support CI/CD pipelines, Kubernetes-based deployments, infrastructure automation, and production release activities.
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Troubleshoot the most complex technical issues across applications, integrations, infrastructure, databases, and distributed systems.
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Develop automation, tools, runbooks, and repeatable processes that reduce manual effort and improve operational reliability.
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Mentor and provide technical guidance to less-senior engineers, and partner with internal and external stakeholders for stable delivery and successful customer outcomes.
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Travel approximately 10–20% for deployment activities, site readiness, customer environments, and critical release events, including maintenance windows during off-hours as needed.
What you'll need
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Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field; equivalent work experience may be considered.
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Minimum of 8 years of software engineering experience with hands-on development, automation, integration, and production support responsibilities.
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Required technical skills: Kubernetes, Linux, CI/CD, DevOps, deployment automation, PowerShell scripting, APIs, databases, and system integration.
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Preferred technical skills: Docker, Python, SQL, Git, Jenkins, Ansible/AWX, Helm, Kafka, RabbitMQ, Redis, monitoring, and cloud platforms.
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Strong experience in supply chain automation, warehouse automation, logistics systems, robotics, ASRS, WMS, WES, or WCS environments preferred.
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Core competencies: proactive ownership, technical problem solving, cross-team coordination, communication, documentation, and production urgency.
Our environment
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Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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