Symbotic

HR Coordinator

Wilmington, MA
July 8, 2026
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Job Description

What we need

As the HR Coordinator, you will be the primary point of contact for new hires, partnering with the HR Operations team to ensure seamless onboarding experience. In this role, you will also provide Tier 1 support for employee inquiries and facilitate the offboarding process. You will need to have excellent communication skills, attention to detail, and a passion for delivering exceptional HR services. This position reports to Supervisor, HR Operations

What we do

The HR Operations team is part of the Human Resources organization. The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management, and employee relations.

What you’ll do

Onboarding

  • Serve as the face of HR for new hires, ensuring a welcoming and informative introduction to Symbotic

  • Lead new hire orientations and completion of necessary documentation

  • Prepare and distribute onboarding materials, including welcome communications, policies and benefit guides

  • Assist new employees with system access, benefits enrollment, and initial HR-related questions

Tier 1 Support

  • Support employees, managers and the business with questions related to HR policies, procedures, and benefits

  • Escalate complex issues to the appropriate HR team members or departments as needed

  • Maintain confidentiality and handle sensitive information with discretion

Offboarding

  • Facilitate the offboarding process for departing employees including applicable exit information

  • Coordinate with appropriate teams during offboarding process including payroll, IT and HR Business Partners

General HR Support

  • Complete data entry changes in Workday

  • Support HR projects and initiatives as needed, contributing to the continuous improvement of processes

  • Provide employment verifications as needed

  • Support employee life events and recognition initiatives including milestone anniversaries, parental leave and bereavement

  • Track and manage the Symbotic Tuition Reimbursement program

What you’ll need

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred. May be substituted with equivalent work experience.

  • Minimum of 6 months experience in Human Resources or related field preferred

  • Proficiency in Microsoft Office and HRIS systems

  • Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities.

  • Strong ability to take initiative and exercise independent judgement

  • Ability to maintain a high level of confidentiality and handle sensitive and protected information appropriately

  • Intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), including data tracking and reporting

  • Hybrid role based in Wilmington, MA. (3 days a week)

Our Environment

  • Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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