Associate Supplier Follow Up Specialist

Job Description

What we need

Symbotic is seeking for a Supplier Follow-Up Specialist to join our Supplier Follow-Up team within our Supply Chain organization. Your job will be to track supplier orders following purchase order placement, support on-time delivery, and communicate order status and supply risks to internal stakeholders. You will work closely with suppliers, Procurement, Planning, and other Supply Chain partners to address delivery issues and maintain accurate order information.

What we do

Our global Sourcing, Procurement, and third-party Supplier team supports the business by managing supplier relationships and coordinating the delivery of materials. The team works across the organization to monitor supplier commitments, address supply issues, and help ensure materials are available to meet operational and project requirements.

What you'll do

• Monitor open purchase orders and follow up with suppliers regarding order status, delivery schedules, and shipment commitments.

• Maintain accurate supplier delivery dates and order information in SAP and Symbotic reporting tools, including Allocation Reports.

• Communicate order progress, potential delays, and updated delivery dates to Procurement and other internal stakeholders.

• Work with suppliers to address delivery discrepancies, shortages, and other order-related issues.

• Escalate supplier delays and supply risks through the appropriate internal channels.

• Maintain records of supplier communications, delivery commitments, and follow-up activities.

• Support supplier performance reporting and identify recurring delivery issues or opportunities for process improvement.

What you'll need

• Minimum of 3 year's of related experience or equivalent work experience.

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred, or equivalent work experience.

• Experience supporting supply chain, purchasing, procurement, logistics, expediting, or order management activities.

• Working knowledge of purchase orders, supplier delivery schedules, and material fulfillment processes.

• Experience using ERP or supply chain systems, preferably SAP, to update and track purchasing information.

• Proficiency in Microsoft Excel and other Microsoft Office applications.

• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Our Environment

• Up to 20% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.

• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

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