Senior Project Manager

• Manage a project portfolio of 10—15 projects including large-scale and/or complex projects, across multiple service Offerings, while maintaining 80% billable utilization.
• Responsible for driving project and portfolio success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
• Define project scope, objectives, and deliverables. Creating detailed project plans, including timelines, milestones, and resource allocation.
• Monitor project budgets, contorlling costs, and ensuring the project stays within financial constraints. Ensuring proper change control when scope or controls merit additional cost coverage.
• Lead project teams including task assignment, resource management, and foster collaboration among team members.
• Identify potential project risks, develop mitigation strategies, and handle or escalate issues as they arise.
• Main point of contact for stakeholders, ensuring clear and effective sommunication, providing regular project updates.
• Ensure porject deliverables meet quality standards and requirements.
• Engage with stakeholders to understand their needs, managing their expectations and ensuring client satisfaction.
• Track project progress, using project management tools to monitor performance and present status reports.
• Maintain comprehensive project documentation, including plans, reports, and records which are accessible to the organization
• Manage changes to the project scope, timeline, or budget and ensure changes are communicated effectively.
• Understand and articulate all NWN service offerings and capabilities.
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
• Ability to provide mentoring and/or coaching of Project Managers and Project Coordinators.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent work experience. Required
• 8+ years of experience with IT project management experience. Required
• 8+ years of experience developing project plans including a project plan that includes the charter, scope, project management approach, management plans, statement of work, cost estimates, schedule. Required
• 8+ years of experience working with cross-functional teams and staff of all levels. Required
• Business Analysis with the ability to collect and develop business and technical requirements. (High proficiency)
• Knowledge of project management best practices (PMBOK traditionally). (Medium proficiency)
• Management of project financials including forecasting, 3rd party cost controls, and budget baseline. (High proficiency)
• Management tool, such as ServiceNow Project Management Module, MS Project or Excel. (High proficiency)
• Demonstrated ability to manage multiple competing priorities. (Medium proficiency)
• Excellent problem solving and negotiation skills. (Medium proficiency)
• Exceptional client facing communications and presentation skills. (High proficiency)
• PMP Certification Required

Remote: Job duties are performed from the employee’s home home or another approved remote location. Remote employees are expected to maintain productivity, communication, and availability during agreed-upon working hours, in alignment with company policies.

Requires Travel – Yes

Requires Overtime – Yes