Network Solution Designer

Job Description

NWN is the leading AI-powered technology solutions provider for North America’s most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company’s proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients’ most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a ‘Best Place to Work’ with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

We are seeking a highly skilled Solution Designer to lead the design of network connectivity solutions by identifying and evaluating Internet Service Providers (ISPs) and other carrier partners. This role requires deep knowledge of network architecture, cost modeling, performance engineering, and diversity/resiliency planning.

• Design and implementation of new network solutions and/or improving efficiency of current networks
• Create network solutions balancing cost, performance, and resiliency
• Product Network diagrams BOMs and documentation
• Identify and evaluate ISPs and transport providers
• Analyze provider capabilities, SLAs, and coverage
• Maintain provider relationships and track market trends.
• Perform cost modeling, TCO, and ROI analysis.
• Analyze performance metrics like latency and availability
• Design redundant and diverse network paths
• Work with Sales, Product, Engineering, and Procurement
• Support customer discussions and RFP responses
• Validate solution feasibility
• Develop and maintain architectural standards
• Ensure compliance and security requirements are met

Qualifications

• 5+ years experience in solutions architecture, network engineering, or carrier management Required
• Experience with carriers, MSPs, SD-WAN, or connectivity providers
• Knowledge of provider lookup tools.
• Comprehensive knowledge of IP networking and transport protocols (High proficiency)
• Proven experience in sourcing Internet Service Providers and designing resilient, multi-path network architectures (Medium proficiency)
• Strong analytical and communication skills (High proficiency)
• Skilled at solving complex problems through analytical approaches
• Dedicated to delivering excellent customer service
• Capable of effectively managing multiple projects simultaneously
• (CCNP, AWS SA, etc.). Preferred