Klaviyo is the only CRM built for B2C brands.
We connected with Chano Fernández, Co-CEO at Klaviyo, to learn about his background, what drew him to Klaviyo, the unique challenges his team tackles, and more.
In this video
Overview of Klaviyo Leadership
Klaviyo executive Chano Fernandez shares insights into scaling the Boston-based enterprise B2C CRM platform, balancing founder culture with public company operational rigor, and creating career growth opportunities for technology professionals.
Executive Background and Leadership
Chano Fernandez serves as Co-CEO at Klaviyo alongside co-founder Andrew Bialecki. Prior to joining Klaviyo operationally, Fernandez served on the Klaviyo board of directors for over two years. His career spans over two decades in enterprise software and software as a service, including more than ten years at SAP in global field leadership roles and a decade at Workday, where he served as Co-CEO during a scaling period from 350 million dollars to over 6 billion dollars in revenue. At Klaviyo, Fernandez oversees global go-to-market strategies, revenue growth, and operational scaling while partnering with co-founder Andrew Bialecki on strategy and company culture.
Company Overview and Technology Focus
Klaviyo operates as an AI-powered B2C CRM platform focused on data-driven customer personalization. The company utilizes a product-led growth model with strong market fit and an established customer base. Key technology initiatives center on building AI products on top of core data infrastructure to deliver personalized consumer experiences and high-value outcomes for B2C brands.
Career Opportunities and Company Culture for Tech Talent
Klaviyo offers tech professionals and job seekers in the Boston ecosystem an environment built on innovation, curiosity, and professional development. Team members have direct exposure to advanced AI tooling and product development, allowing engineering, product, and go-to-market talent to build skills in AI applications and enterprise growth. The culture balances the speed and agility of founder leadership with structured public company execution, making it a key career destination for technology talent seeking high-impact roles.
