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Episode 376: Prem Sharma, Founder & CEO of Tandem

Episode #376 of The VentureFizz Podcast features Prem Sharma, Founder & CEO of Tandem.

When you are a serial entrepreneur like Prem, you are probably coming up with lots of ideas but how do you decide which one is viable to focus on and actually build a company around?

For Prem, it comes down to recognizing an experience that is broken and lots of market research. And this is not light market research, this is total submersion into the industry market research.

The interest in Tandem started with a puppy arriving at his home as a new family pet and an experience at the vet. During a visit, he recognized how fragmented the industry was and how inefficient the office operated.

This got him thinking about a unified vet experience.  But, before jumping into build mode, he spent time working at veterinary clinics and recognized that the appetite for adopting a whole new system was not going to happen, so just a new tech platform wouldn’t be the answer.  

Instead, he had to build a healthcare company from the ground up that includes a comprehensive service leveraging onsite clinics, mobile care, telehealth, and a whole new tech stack for running the overall operation.

Tandem raised $10M in funding earlier this year to redefine veterinary care with a comprehensive solution through its novel approach to care delivery, AI technology, and more.

Chapters:

  • 00:00 Prem Sherma Intro
  • 02:48 What Ideas Should You Build a Company Around?
  • 07:00 From Childhood Dreams to Startup Realities
  • 10:39 Navigating the Startup Landscape
  • 14:30 The Full Story of DayToDay Health
  • 18:16 Building Impactful Solutions in Healthcare
  • 21:50 The Complexity of Patient Care
  • 27:03 Lessons Learned From Building DayToDay Health
  • 29:45 All the Details about Tandem
  • 38:26 Current State of the Business & GTM
  • 44:36 Advice for Building a Healthcare Company
  • 50:00 App & Book Recommendations

Episode Sponsor:

As a longtime champion of the local startup ecosystem, Silicon Valley Bank supports innovative companies with the solutions and financing they need through every stage of growth. With more than 1,500 bankers and relationship advisors, and $42B in loans as of Q2 2024 – SVB delivers the right people, service and resources to support your entire financial journey. Learn more at SVB.com.