Learn how professionals in the tech
industry got to where they are today 
and what a day in the life looks like.

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Career Path - Eli Scherr, Director of Cloud Alliances, Aqua banner image

Career Path - Eli Scherr, Director of Cloud Alliances, Aqua

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What do the career path and the day-in-the-life look like for a Director of Cloud Alliances at Aqua?

We connected with Eli Scherr to find out!

Interested in learning more about Aqua? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in southern Maine in a small coastal town called Yarmouth.  My mom was a special ed teacher in a neighboring public school, and my father worked on the waterfront in Portland from selling, building & maintaining boats to running a full-service marina. 

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I went to Hobart College in Western NY. Taking full advantage of the liberal arts opportunity, I started in economics but later re-aligned, and I finished with a major in Psychology with minors in education & social justice. Following college, I had an unpaid internship with a four-person start-up in NYC. Then after a road trip to Colorado (where I became hooked on the outdoor activities, culture, and pace of life), I ended up sticking around. I spent four years there working for Maxim Healthcare in HR, Operations, Sales, and then Dish Network in HR & Field operations.

Eli Scherr Aqua

What has attributed to your success thus far and has helped propel you to the position you have now?

I believe that hard work will always be a foundational component of anyone’s success and growth.  Beyond that, I believe that accountability and delivery have helped form key relationships with my colleagues.  In my opinion, no matter where you sit in an organization the relationships you build are key to establishing yourself.

I started my career at Aqua in a different department but then transitioned into business development and cloud alliances. This career shift was possible because of the relationships I built and the trust I established. I have been lucky enough to work with leaders at Aqua who are open to creative paths for me to demonstrate my potential and allow me to explore new skills. Leadership that is committed to mentorship and people development is a game changer.    

Can you share the high-level responsibilities of your current position as a Director of Cloud Alliances at Aqua?

At Aqua Security I am responsible for the strategy of our global alliances with the major Cloud Providers (AWS, Azure, GCP, RedHat, VMware, Alibaba Cloud) as well as with relevant technical eco-system partners that support a joint value in an aligned approach. 

Any tips for someone considering a career in your field?

There is no one-size-fits-all for business development, but it is integral that you are comfortable with ambiguity and can build structure around some unknown.


Day in the Life

Coffee, tea, or nothing?

Coffee, coffee, coffee!

What time do you get into the office? 

In a pre-COVID world, I was known to be in the office by 7:15 or 7:30 (I wanted to avoid losing hours in traffic, but it doesn’t hurt when I’m working with colleagues in Israel!).  Since the pandemic, my “online” schedule shifted slightly where I sign on just before 8am each morning.

What are three things that motivate you in your role?

  1. My team and the broader Aqua team. We are a group that grows together. We learn from each other but also tackle new challenges together.
  2. The opportunity to have a direct impact on the success of Aqua Security as a whole – that’s the beauty of a hypergrowth startup!
  3. Working with our partners and building alliances together – I am able to really see the broader impact of Aqua’s technology.

Every day is different, but can you outline what a typical day looks like for you?

Each day is a mix of internal cross-functional meetings driving existing/upcoming initiatives and externally facing partner meetings with cloud providers and/or technical eco-system partners. Then there is ongoing chat and collaboration with my team via various communication mediums while simultaneously attending to the small fires that pop up more than I’d like to admit. 

What time do you head out of the office?

It’s quite a range! 5:30-7:00 pm depending on the day, and if I am commuting from my office to living room or our physical office in Burlington, MA home to my home in Boston.

Do you log back in at night or do you shut it down completely?  

With the pace of an exponentially growing global business at Aqua Security, there are times where I have to jump on odd hour calls for different regions around the world.  I’m rarely unreachable unless on a planned vacation outside of cell coverage.  With that said, I would say as a company, we have a culture of being mindful of time zones and respecting a balance of work/life. In the remote world, it becomes even more integral to trust our folks to deliver and not worry about the time you are actually sitting in a seat. It’s about finding the balance that works with your life!  

Any productivity hacks?

Do less better.  Simplify each day by focusing on accomplishing a few critical tasks instead of getting bogged down by the noise around you. It is very easy with a million ways to communicate to never be able to focus on something from start to finish, but I believe this is key.  If the meeting you are on isn’t benefiting you to the point where you are paying attention, I might ask – “why are you on that meeting?”

What are the 3 apps that you can’t live without?

Zillow (not for practical purposes just exploration), [insert food delivery service app], and ESPN

What professional accomplishment are you proudest of?

The elbows in my career where I have moved from stable comfortable positions to take on a new challenge or rebuild something that is not working.  These opportunities to make myself uncomfortable, without a clear map in front of me, but in the end come out successful are the most rewarding. 

Who do you admire or call upon for professional advice?

That would have to be my two older brothers alongside a manager of the past.  These are the people that can be honest and upfront with me without any sugar-coating, which is just what I need having created my non-linear career path so far. 

About the
Company

Did you hear the news? Aqua has reached “unicorn” status!  After just 5 years, Aqua has received $135M in Series E funding.   With this investment Aqua’s valuation now exceeds $1 Billion. This valuation is based on several factors including our consistent growth year over year, an impressive customer base to include many Fortune 100 companies, and the incredible team of Aquarians who bring their dedication and passion to their job every day!  

 

 

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Career Path - Alana Dore, Associate Product Manager at Examity banner image

Career Path - Alana Dore, Associate Product Manager at Examity

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What do the career path and the day-in-the-life look like for an Associate Product Manager at Examity?

We connected with Alana Dore to find out!

Interested in learning more about Examity? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work? 

I grew up in Needham, MA. My dad worked as a client service executive - a job I did not fully appreciate until I did something similar when I first started Examity. My mom was an entrepreneur and started two health practices in different disciplines. Both of them often worked out of our house, so from an early age I learned the importance of effective communication and listening to your clients. I also learned the value of noise cancelling headphones.

Where did you go to college?  What did you study and what were some of your initial jobs?

I graduated from Northeastern University with a dual degree in English and linguistics. The best decision I made in college was adding Linguistics as a major. I was discouraged from sciences as a kid and one introductory class (shoutout to Dr. Rob Painter) changed my whole perspective. Studying linguistics allowed me to understand how we can use data and identify patterns to learn more about people and their cultures. That education continues to drive my thinking today. I love that the field of linguistics is always evolving.. 

Through Northeastern’s co-op program, I was able to test drive a variety of career paths. I worked at a nonprofit for students, in digital marketing for Wayfair and in corporate philanthropy at TJX corporate (T.J.Maxx, Marshalls, Homegoods). I thought after graduating I would end up working in philanthropy but landed a job at Examity as an Account Manager. I appreciate the culture and people at Examity and feel passionately about helping to build a better product.

What has attributed to your success thus far and has helped propel you to the position you have now?

  • Being curious and persistent, especially when it entails learning about what motivates, challenges, and excites other people. 
  • Creating meaningful personal connections.
  • A desire to be of service. If something I am doing will help someone else, then I’ll be motivated to get it done. 

Can you share the high-level responsibilities of your current position as an Associate Product Manager at Examity?

As an associate product manager at Examity, my main responsibility is contributing to the formation and execution of our product vision. 

Any tips for someone considering a career in your field? / How did you transition into Product Management?

Do your research - product management is very different from what I first anticipated. It’s a profession I didn’t even know existed until I started at Examity. I took a certificate course with General Assembly to get the lay of the land and read a lot of books and articles from product professionals. 

Ultimately, working directly with our clients as an Account Manager gave me a unique understanding of our industry, our users, and their needs. Examity leadership allowed me to sit in on product and design meetings and even work on some research and story development before I joined the team. Working at a smaller, collaborative company definitely opened up opportunities for me to dip my feet in the product world before diving in. Further, having people within the department who wanted to work with me and were committed to seeing my career develop made all the difference. 


Day in the Life

Coffee, tea, or nothing?

Black decaf. I quit caffeine a year and a half ago and I’m never going back. 10/10 would recommend. I also recently discovered “London Fog” lattes which are delicious! 

What time do you get into the office?

We’re still working remotely, so I log in a few minutes after 8AM.

What are three things that motivate you in your role?

  • Providing value to others.
  • Trying to understand and empathize with our users.
  • Working with smart, engaged people who are passionate about the work we are doing - shoutout to our engineering teams!

Every day is different, but can you outline what a typical day looks like for you?

I always start my day by checking my to-do list and scanning emails and Slack for anything urgent. Part of our engineering team is in India, so I will typically use the first hour of my day to take inventory of the team’s progress on tickets and resolve any blockers. It feels like the best way to utilize our limited overlapping schedules. I can have anywhere from 2-6 hours of meetings in a day but I try to set aside hour-long blocks to work on specific items on my list. On any given day I could be working with clients and users to identify use cases and problems, refining our product vision, detailing tickets, updating documentation, reprioritizing our backlog, investigating user metrics, creating workflows, or collaborating with UX. 

What time do you head out of the office? 

I log off between 5PM and 6PM.

Do you log back in at night or do you shut it down completely?  

I almost always log back in at night. I like coming back refreshed after a few hours of break when there are fewer people online. I like to be available for questions from all of our internal teams during the day, so typically my focus time is at night.

Any productivity hacks?

I keep a master to-do list. Before I log off for the day, I identify three things that will push my big projects forward and any easy wins. I highlight those to tackle tomorrow. I also schedule time that I really need to buckle down and focus on a big project and highlight what that item will be in advance. 

For productivity in my personal life, I schedule exercise into my calendar at the start of the week, even if I’m just stretching. If I treat it like a “to-do” or a meeting, then I get it done. 

What are the 3 apps that you can’t live without?

  • Headspace.
  • Notion - I’m newly addicted. I feel like it has all the best things about every productivity, note-taking, or spreadsheet app I’ve ever used, but with way more flexibility.
  • Google Maps - even when I know where something is, I put it in the app. I’ve tried new navigation apps and I always come back to this one. 
  • Bonus: Peloton - I’m in the Peleton army now and they’ve really locked in on how to “surprise and delight” me as a customer. This is an app that makes me excited about working in product myself. 

What professional accomplishment are you proudest of?

  • Transitioning into product management.
  • Connecting with my team members for volunteering opportunities through our service committee, Examity Gives.

Who do you admire or call upon for professional advice?

My coworkers, especially the other product managers at Examity. They all have a lot more experience in product and each of them can always provide a unique insight. I have a lot of respect for the work they do on a daily basis and try to absorb as much as they are willing to share in every interaction. Second to them, I like referring back to principles by Angela Duckworth and Brene Brown when I need a reminder about the type of person I’m aspiring to be. Specifically, leading with vulnerability, empathy, passion, and perseverance.

About the
Company

Examity was founded to meet the needs of colleges, employers, and certification providers looking to ensure integrity. Since its founding, Examity has partnered with 500+ institutions and certification programs worldwide to provide a cost-effective and flexible online proctoring solution.

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Career Path - Kate Moran, Sr. Director, Global Payments at Flywire banner image

Career Path - Kate Moran, Sr. Director, Global Payments at Flywire

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What do the career path and the day-in-the-life look like for a Sr. Director, Global Payments at Flywire?

We connected with Kate Moran to find out!

Interested in learning more about Flywire? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work? 

I grew up in Buffalo, NY (home of the chicken wing and some really loyal sports fans!). My mom worked in IT at the University of Buffalo and my dad worked as a reference Librarian, also at the University of Buffalo. They taught me the invaluable lesson of how to balance working hard while being a fully present parent.

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I went to the University of Buffalo and dual majored in International Relations and Communication with a minor in Spanish. At the time, I was unsure of what I wanted my career to look like so I started taking internships to help gain insight into what I thought was interesting. I worked in pharmaceutical telesales and quickly learned that wasn’t for me! I also had the opportunity to intern for an advertising agency and was assigned to their client, Paramount pictures, and was able to do promotional work for upcoming movie releases, as well as a job doing marketing for the Princeton Review and a Consumer Credit Counseling Bureau. In my senior year of college, I interned for the American Red Cross and this is ultimately what led to my first role post graduation. 

What has attributed to your success thus far and has helped propel you to the position you have now?

I feel very fortunate that I joined Flywire when I did. There was a lot of uncertainty about what the future would hold in the early days, as is typical at any startup, but it’s allowed me to see the various stages involved in the scaling of a company and opened opportunities for me to figure out where I felt I fit best. Besides timing, I would say grit and a lot of hard work, being surrounded by people supportive of my growth, and a few folks who gave me the opportunity to recognize my own potential.

Kate Moran Flywire

Can you share the high-level responsibilities of your current position as a Sr. Director, Global Payments at Flywire?

At Flywire, I’m responsible for our Global Markets team who drives both the building and optimization of the payment infrastructure comprising our network. Fundamentally, we enable our payers to feel like they’re making a local payment, regardless of where the end destination of their transaction is. It’s our responsibility to connect payers to the payment methods most appropriate for the type and size of their payment. A working knowledge of the regulatory landscape of a market is essential in order to understand how to meet the needs of our payers in this market. We work with financial institutions, payment service providers, and many internal stakeholders as we enable new currencies and payment methods in Flywire’s platform.

Any tips for someone considering a career in your field or someone who would want to join the Global Payments team at Flywire?

Having a passion to uncover and solve complex problems with a focus on delivering value for our clients and payers.


Day in the Life

Coffee, tea, or nothing?

Plenty of both, please!

What time do you start working?

Depends on the day, but usually at 8:30AM

What are three things that motivate you in your role?

  • Finding new ways to help our payers in traditionally hard-to-solve markets
  • Working with some truly incredible, smart, authentic people who keep me striving to do my best
  • Being part of a team making a meaningful impact at Flywire

Every day is different, but can you outline what a typical day looks like for you?

A typical day is mixed with both internal meetings with cross-functional teams at Flywire, as well as external meetings with financial institutions and providers in our network. In-between, I’m usually focusing on how to support the team so they can best drive forward their initiatives or working on building a solution to grow or optimize a part of our payment network.

What time do you stop working? 

I unplug between 5:30PM - 8:30PM every night to enjoy the evening with my husband and 2 young daughters. I try to give myself 5-10 minutes of mobility work or listen to a podcast to allow myself to transition from work mode to mom mode. 

Kate Moran Flywire

Do you log back in at night or do you shut it down completely?  

Most nights after kiddo bedtime I log back in for a bit to be available for APAC working hours or for some time to work uninterrupted by meetings!

Any productivity hacks?

When possible, I try to do as many of the action items immediately following a meeting before the context shifting to a new topic drains your momentum. I also spend designated amounts of time logged out of slack so I have uninterrupted time to think!

What are the 3 apps that you can’t live without?

Slack, Google Keep, and Spotify

What professional accomplishment are you proudest of?

I’m proudest of making the leap from Relationship Management, where I started my career at Flywire, to Global Payments. It took me far outside of my comfort zone, but that’s where the greatest growth happens.

Who do you admire or call upon for professional advice?

There are a few trusted colleagues at Flywire who have seen the various stages of growth in my career who I depend on when making important decisions. I also have an external coach that I find invaluable for totally unbiased advice and to help navigate the unique juggling act that is being a working parent.

About the
Company

Flywire is a global payments enablement and software company.

 
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Career Path - Phil Ashe, Developer, Professional Services at JRNI banner image

Career Path - Phil Ashe, Developer, Professional Services at JRNI

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Meet JRNI’s Developer, Professional Services, Phil Ashe. Members from JRNI sat down (virtually) with Phil to find out more about his career progression, what a typical day looks like for him, and what he loves about working for JRNI!


Give us an overview of your professional experience.

I studied Computer Engineering at the University of Massachusetts Amherst. I always envisioned myself working on embedded systems, circuit design, networking, scripting, and other similar tasks typically given to Computer Engineers. Less than one year into my career, and by complete chance, I was offered an opportunity to work on a full stack web development project. It changed my life! I loved it, I couldn’t stop thinking about it. I spent countless hours trying out new frameworks, building apps, reading about all the new cutting edge developments. Now almost four years later, I’m here at JRNI continuing to do what I love.

What are some projects you've been working on recently?

Lately I’ve been working closely with some of our customers to make sure their booking journeys have the right flow to get them the highest possible conversion rates, as well as helping them maximize efficiency when they import their data into JRNI. I’ve also been working with Total Wine & More, one of our major retailers, to tailor their booking process for their specific needs.

What’s the most rewarding part about working at JRNI?

Specifically, the moment we deploy a new piece of work for a client. The feeling of accomplishment when taking a challenging new project, designing, building, and then finally delivering to a satisfied client is unrivaled. It’s the culmination of all our hard work.

What’s a typical day like for you?

  • Every good, productive day starts at the gym! I wake up early to go for a run and lift weights.
  • Log on, go through my Slack, email, and Jira alerts.
  • Start development on the priority task of the day
  • At 10AM, I lead our team’s standup meeting, where we talk about what we did yesterday, what we plan to do today, and what (if anything) we need help with.
  • Client calls are usually next; these typically happen around midday Eastern Standard Time, to allow for overlap with UK working hours. I’ll usually talk about the status of what we are delivering, and solicit feedback.
  • Lunch!
  • Generally, I get most of the afternoon to work on my outstanding projects. Depending on what we discussed at the morning’s standup, I’ll spend time checking in with teammates, or meeting with my manager to discuss the current sprint.
  • Lately, the day usually ends on a final call with the Australian team, who is just starting the workday at this point. We’ll discuss what I’m working on, what (if anything) is blocking me, and the next steps in our project.

Tell us a little about JRNI’s culture. What’s your favorite part about it?

I’d describe JRNI’s culture as filled with dedicated, ambitious people, who are simultaneously highly collaborative and respectful of one another. We’re “one JRNI”, and that’s the best (and my favorite!) part about our working culture. To use another term, we truly are “all on the same team”. When planning new projects, everyone’s voice is heard. Everybody is always there to support one another, and when necessary, we always find the time to help out a coworker in need. This makes JRNI truly exemplary.
 

What makes JRNI different?

Apart from the team mentality I just mentioned, it has to be the impact you can have. You’re more than a cog in a wheel. There is so much great engineering work to be done, so many processes to improve, and so many opportunities to shine. JRNI strongly encourages learning, so that you can arm yourself with the tools needed to be the best you can be. JRNI is a “go-getter’s” paradise. The sky is the limit here. Carpe Diem!

Do you have any hobbies you’re passionate about?

I spend a large portion of my free time learning new development languages, frameworks, and technologies, but outside of code - I enjoy traveling, horseback riding, reading, and home improvement projects.

If you could visit anywhere in the world, where would you go?

I’d go on the trip that never was (thanks, coronavirus!) - Tokyo, Japan.

About the
Company

JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey.

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Career Path - Lydia Marzot, Product Designer at Yesware banner image

Career Path - Lydia Marzot, Product Designer at Yesware

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What do the career path and the day-in-the-life look like for a Product Designer at Yesware?

We connected with Lydia Marzot to find out!

Interested in learning more about Yesware? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in Concord, MA. My mom, Hilary, was a stay at home mother and my dad, Giovanni, has been an engineer at various tech companies my whole life. 

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I graduated from St. Mary’s College of Maryland. I worked as a freelance graphic designer since freshman year of college and continued to build my client base after graduation. 

What has attributed to your success thus far and has helped propel you to the position you have now?

Continuing my education through online courses after college in new areas has been what’s helped me find success. It keeps me up to date on my skills and industry knowledge. It also allows me to explore other areas of my field as I shape my career path. 

Can you share the high-level responsibilities of your current position as a [position] at Yesware?

-Communicating between my fellow designers, the engineering team I’m embedded on and company stakeholders to focus on building a product that achieves our goals

-Implementing and evolving the current design process to innovate efficiently and stay within the scope

-Thinking beyond a project to the future capabilities of the product functionality and UI and adapting those ideas to the current project appetite and goals

Any tips for someone considering a career in your field?

Start doing projects, they don’t have to be official, paid or even asked of you. Go pick an app you use all the time and imagine what you wish it could do or a different way it already does something and get to work sketching and mapping out ideas. Exposing yourself to the work is not as hard as you think and you will quickly find out if it is meant for you. 


Day in the Life

Coffee, tea, or nothing?

Coffee, but usually decaf, and super sugary

What time do you get into the office? 

I like to get in slightly before 9

What are three things that motivate you in your role?

Self growth, company success, and empowering others

Every day is different, but can you outline what a typical day looks like for you?

My every day either starts or ends with a long run, but my time in the office usually starts with me outlining my daily tasks and meetings in my favorite agenda book, ordering tasks to complete by priority and bandwidth and dialing into my computer screen with noise-canceling headphones. I typically have about 2 hours, give or take, of meetings mixed into the day. 

What time do you head out of the office? 

This can change a lot depending on what I’m trying to complete that day. Most days are around 5:30 but sometimes I’m really deep in my work and stay late to hit a deadline. 

Do you log back in at night or do you shut it down completely?  

I log back in constantly. I like to keep up with conversions on the engineering teams I’m embedded on and check to see if anyone’s looking for quick feedback on some early designs in the design team channel 

Any productivity hacks?

Good music, cereal, noise-canceling headphones. 

What are the 3 apps that you can’t live without?

Spotify, slack and gmail

What professional accomplishment are you proudest of?

Making the transition into product design in early 2021 from a marketing design background

Who do you admire or call upon for professional advice?

I met a woman named Masha through networking. She has become my go to for professional (and personal) advice. We were complete strangers before I reached out to her on LinkedIn and now we talk daily. She started her own company, Titov, back in 2019 and has a lot of amazing and thoughtful advice from her experiences.

About the
Company

Yesware is your all-in-one toolkit for sales professionals and sales teams.

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Career Path - Sidharth Kumar, Director of Product Marketing at Exoprise banner image

Career Path - Sidharth Kumar, Director of Product Marketing at Exoprise

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What do the career path and the day-in-the-life look like for a Director of Product Marketing at Exoprise?

We connected with Sidharth Kumar to find out!

Interested in learning more about Exoprise? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in New Delhi, India. My father was a commander in the Indian Navy while my mother was a school teacher.

Where did you go to college?  What did you study and what was your first job out of school?

My undergraduate program was from India where I got my bachelors in computer science. After graduating, I started my career in Quality Assurance and Management.  

Sidharth Kumar Exoprise

How did you make the transition into marketing?

After working for three years in India, I came to the US to pursue my masters in computer science from USC. Post graduation, I started working for Goldman Sachs in New York. Part of my job profile was to enable the software development team to use automated tools we were building for testing. This endeavor required internal promotion, documentation, training, and relationship building. As more teams started to use automated tools, I started to realize that Marketing was coming naturally to me. That experience brought me to USC where I got my MBA in Marketing and transitioned into a new career.

What has attributed to your success thus far and has helped propel you to the position you have now?

I feel there are no shortcuts to hard work. One needs to be determined and have a positive attitude to succeed. Once I knew what my long term career goals were, I made that transition and have never looked back since. 

Sidharth Kumar Exoprise

Can you share the high-level responsibilities of your current position as a Director of Product Marketing at Exoprise?

On a high level, this role is strategic in nature and requires a lot of planning around content development and product awareness. I also work with third party analysts for thought leadership and gain insights into where the market is heading in our product domain. In my role, I am also responsible for messaging, positioning, and sales enablement.

Any tips for someone considering a career in your field?

Marketing is broad but having a good understanding of Marketing fundamentals (though it takes time) is important. Find the reason as to what makes you a good marketer. Talk to industry leaders and gain knowledge on everyday activity in marketing. 


Day in the Life

Coffee, tea, or nothing?

A lot of organic black coffee!! 

But Indian tea on weekends 

What time do you get into the office? 

We all are working remotely so I start my day pretty early.

I log into my machine around 7 am but it varies sometimes as I need to get some exercise first.

What are three things that motivate you in your role?

  • Sense of responsibility (as I head product marketing)
  • Passion for marketing 
  • How my work impacts the company and adds value

Every day is different, but can you outline what a typical day looks like for you?

Day starts with checking emails first. And then planning what tasks I need to complete which is centered around content development (blogs, webinars, videos, web pages, whitepapers, case studies, etc.) From a digital marketing perspective, I track visitors on our company website and the page views we are getting using certain tools. Our visibility and page rank is important and we need to maintain or exceed that position. Then I have 1-1 or teams meetings to report on updates and progress. 

Sidharth Kumar Exoprise

Any productivity hacks?

  • Try doing intensive work in the morning when you are fresh
  • After lunch, coffee and sugar helps!
  • Take regular breaks and stretch

What are the 3 apps that you can’t live without?

  • CNBC
  • Outlook
  • WhatsApp

What professional accomplishment are you proudest of?

Exoprise has been a fantastic journey even though I have been here for only 6 months. In this time, I have accelerated my learning and worked on assignments that I had never done before. For example, the new product video series is the one where I spent a lot of time working with the product team to understand functionality and come up with a concise script. I had to learn a new tool (Camtasia) for recording and editing. Today, we have 2 videos that are live on our website/Youtube and several more in the pipeline. The company had not produced a new video in the last 5-6 years and this project added a lot of value and fresh appeal to our marketing portfolio.

Who do you admire or call upon for professional advice?

My father

About the
Company

Exoprise is the leader in Digital Experience Monitoring for SaaS, Cloud apps, and ALL of Microsoft 365. Our platform empowers businesses to see, diagnose, and optimize the applications and networks everyone relies on. We help organizations deliver optimal end-user experiences.

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Career Path - Sarah Sidford, Sales Manager at Rapid7 banner image

Career Path - Sarah Sidford, Sales Manager at Rapid7

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What do the career path and the day-in-the-life look like for a Sales Manager at Rapid7?

We connected with Sarah Sidford to find out!

Interested in learning more about Rapid7? Make sure to check out their company page!


Where did you grow up?  

I grew up on Long Island about 45 minutes outside of New York City. I’m a huge theatre person so I spent a lot of time going into Manhattan seeing Broadway shows.

Where did you go to college?  What did you study? Did this have an impact on your current career choice? 

I went to Hamilton College, a liberal arts college in upstate NY. I majored in Mathematics with a minor in Computer Science. I’ve always had a technical brain that enjoys problem solving but I also love artistic and athletic activities. I was in an a cappella group, played with our school orchestra, was captain of a dance team and played ultimate frisbee. I constantly sought out a balance of analytical and artsy. 

When planning for my next step after graduation, I spent time reading job descriptions posted to our Hamilton networking page. I then applied to the ones I felt I was well suited for. Lucky for me, there was a listing from a Hamilton alumni for a BDR position at Rapid7. It seemed a perfect blend of technical and social that I was craving. I’m able to work on a team and meet new people all the time but also get in the weeds and apply problem solving to help customers. The rest is history!

What has attributed to your success thus far and has helped propel you from the role you started at Rapid7 with to the position you have now? 

I’d say a big part of it is persistence. I’ve been with Rapid7 for over 7 years and investing that amount of time building a territory and learning the business will yield results. I also have a personality that embraces and thrives in change. Some people might find it jarring but the constant evolution keeps me entertained and challenged. 

Can you share the high-level responsibilities of your current position as a Sales Manager at Rapid7?

My job is to enable my team to reach their goals and find success in their career. I’m responsible for understanding where the team’s business stands and help where needed. I also work cross functionally to find ways sales as a whole can optimize and innovate. 

Any tips for someone considering a career in your field or at Rapid7?

If you love learning and love thrive off of change and new challenges, this is the place for you. What has kept me here for 7 years is that no year is the same. The space is ever-changing, the company is constantly evolving and there’s no shortage of amazing people to work with and opportunities to grow. 


Day in the Life

Coffee, tea, or nothing?

Every stage of my life I think it’s the time I’ll finally get into coffee, but still has never happened. That said, I drink tea almost every day and pretty constantly. It’s quite soothing. 

What do you miss most about being live and in the office? 

So many things. I miss seeing people that I don’t work with on a daily basis and meeting new people around the company or bumping into old friends. The energy and the space itself is magical. Then there are little things I miss like being in conference rooms for meetings, bumping into people in the hallway, high fiving people when they close a deal and so much more. That said, having this much time away will make coming back that much better. 

What has been the best aspect of being remote (how has your company supported you)?

Rapid7 has handled remote working extremely well. I was able to transition pretty seamlessly to working remote. I always felt extremely supported and confident that Rapid7 would stay steady and solid throughout the external mayhem. 

What are three things that motivate you in your role?

  • Positive Impact- Helping our customers, helping my team and helping the company. I always want to leave things better than I found it and at Rapid7 you really have the ability to make a difference. 

  • Problem Solving- Even 7 years in, I’m still finding scenarios I have never encountered and I love facing these new challenges and finding creative solutions

  • Teaming- I’ve always loved camaraderie and being part of a team. At Rapid7 there are lots of different team structures you work within which gives you exposure to great people. You learn a lot from them and having that many perspectives helps you grow

Every day is different, but can you outline what a typical day looks like for you?

Right now as I transition into this new role, it is a LOT of meetings. 1-1s with my team, interdepartmental meetings, interviews, and strategic planning meetings. Then I also find time to update tracking data for our pipeline and listen to calls to help with feedback and strategizing.  

What professional accomplishment are you most proud of?

When I first started on our Detection and Response team in 2014, we had less than 10 customers, a sales team of 2 and we were trying to pioneer a new space that had yet to be defined. Rapid7 had a vision to solve a massive problem in the security space but it was going to take a lot of education to get the word out. When I think back to that time and compare it to where we are today- a market leader, hundreds of customers and a dedicated sales organization of over 80 people - it blows my mind. I’m truly lucky to have been part of this team from the beginning and see how much believing in that vision has paid off.

About the
Company

With Rapid7 technology, services, and research, organizations around the globe can break down barriers, accelerate innovation, and securely advance.

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Career Path - Jerry Ding, Designer at Piaggio Fast Forward banner image

Career Path - Jerry Ding, Designer at Piaggio Fast Forward

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What do the career path and the day-in-the-life look like for a Designer at Piaggio Fast Forward?

We connected with Jerry Ding to find out!

Interested in learning more about Piaggio Fast Forward? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in a small township in Hsinchu County, Taiwan, where you can see the paddy field in a 5-minute walk. My dad is working at a tech company. My mom taught at the school and now is a housewife.

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I went to National Cheng Kung University in Tainan City where I studied industrial design. After I graduated and finished my military service, I came to the states and obtained my master's degree in industrial design at RISD in 2017. I did a couple internships, but PFF is my first job out of school.

What has attributed to your success thus far and has helped propel you to the position you have now?

I am lucky to be joining PFF and meet many great minds here. One thing I came to realize is that when I'm surrounded by that many talented people, one thing I have to do is to take any challenge as an opportunity to learn and grow. At the end of the day, they will all come together. My past experience has taught me that everything is connected and intertwined at some levels. Even I may not be aware of it at the beginning, but eventually, they will gain me a new perspective and provide me the strength you need to build a future career. 

Can you share the high-level responsibilities of your current position as a Designer at Piaggio Fast Forward?

I’m addressing both physical and digital products from a user experience perspective to ensure that no matter what platform(s) the product is on, they are pleasing for people to use.

Any tips for someone considering a career in your field?

It's a cliche, but I think staying conscious and self-learning is essential in this fast-paced industry. The tools I learned and the format of the product we understood at school have changed dramatically compared to today's technology.


Day in the Life

Coffee, tea, or nothing?

Both

What time do you get into the office? 

I go to the office once or twice a week when I need to. Other days I wake up around 8:30 and make a cup of coffee, which has become a ritual for me to mark the start of the day.

What are three things that motivate you in your role?

Come up with new ideas, solve new challenges, learn new things from people.

Every day is different, but can you outline what a typical day looks like for you?

It is very difficult. The design team has a weekly meeting at the beginning of the week, where we use this meeting to configure and prioritize the tasks that need to be done during the week. For the past week, I’ve been tweaking the app screen based on the developer’s feedback. Before that, I was doing internal user testing for the package design, so I spent a couple days watching people unboxing our product.

What time do you head out of the office? -> What time do you get out of work?

It is more fluctuated depending on where I’m in the process.

Do you log back in at night or do you shut it down completely?  

I used to work until I felt comfortable with the progress before I left the office, so it's very flexible based on the workload. Since the pandemic, my work and life are now happening in the same space, I’ve been trying to separate them more strictly to make sure I get the right balance and have full energy to address the task the next day.

What are the 3 apps that you can’t live without?

Google Map, Spotify, and lately there’s another one, which is mygita app.

What professional accomplishment are you proudest of?

Our gita robot won a Red Dot Award and the package won a Adobe Dieline Award, I’m proud of being part of the team.

About the
Company

We build technology products that move the way people move.

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Career Path - Catherine Wright, Director of Product Management at Definitive Healthcare banner image

Career Path - Catherine Wright, Director of Product Management at Definitive Healthcare

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What do the career path and the day-in-the-life look like for a Director of Product Management at Definitive Healthcare

We connected with Catherine Wright to find out!

Interested in learning more about Definitive Healthcare? Make sure to check out their company page!


Where did you grow up?  

I grew up in Chatham, New Jersey, a town about 30 minutes outside of Manhattan and a big commuter town for those working in New York City. Growing up, I always imagined I’d end up living or working in New York City. However, I ended up going to Boston College for undergrad and Boston captured my heart. It’s been about 10 years now & I’m still here!

Catherine Wright Definitive Healthcare

What did your parents do for work?  Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I was fortunate to grow up in a household where my parents & sister served as constant role models and where creativity, education, and hard work were always encouraged. My mom is a Registered Nurse and my dad an Electrical Engineer  - two very practical and impressive career paths - so when I chose to major in Environmental Geosciences, the question of “What do you do with that major?” naturally came up a couple times at the dinner table! Truthfully, I didn't have a great answer at the time but I loved what I was learning and was motivated by the possibility that I could apply what I was studying in the classroom to real-world environmental and sustainability initiatives. 

Upon graduation, I began interviewing with some of the largest energy & natural resource companies and quickly realized I was more attracted to the flexible, and sometimes unpredictable, culture of a “start-up” company….enter Definitive Healthcare, which had about 20 employees when I first joined.  While healthcare may have been a departure from my planned career path, the problems that exist in the healthcare industry bear a remarkable resemblance to those faced in the environmental sustainability sector in that they are hugely complex issues that impact every human being and which I believe can only be solved through data driven decisions and innovative thinking.

What has attributed to your success thus far and has helped propel you to the position you have now?

Since day one at Definitive Healthcare, I have been surrounded by some of the smartest, kindest, and most supportive people who have continued to serve as mentors and role models throughout my career. They have fostered an environment that encourages quick thinking, risk taking, and learning from failure - all attributes that I highly value and believe to be crucial in any endeavour, personal or professional. 

I have also come to realize that you need to be your own biggest advocate. Set your sights on something and figure out what you need to do to get there - ask for help, be vocal about your goals, and take risks! Sometimes you need to create your own opportunities, rather than wait for ones to arise. 

Finally, don’t overlook the value of being a team player. I believe very strongly in the thinking that “a rising tide lifts all boats”. Look for ways to support those around - you’ll likely learn just as much, if not more, through those experiences. 

Catherine Wright Definitive Healthcare

Can you share the high-level responsibilities of your current position as a Director of Product Management at Definitive Healthcare?

Definitive Healthcare aims to facilitate better conversations and better results in the healthcare industry through the availability of accurate and innovative healthcare data. In my current role, I work with a wide array of stakeholders to develop new products that enable Definitive’s clients to gain more insight into the increasingly complex healthcare ecosystem and to drive innovation in this rapidly growing market. Day to day, this means operating at both a high level and planning our product roadmap and strategic initiatives for the next 6 - 24 months, while also collaborating with our engineering team to deliver new products and features to our clients on a monthly basis. 

I love my role as it allows me to interact with so many different aspects of our business; from jumping on client calls, to supporting on product release rollouts, to contributing to due diligence efforts with M&A targets, and more. No two days are the same and I love the variety - it keeps you on your toes and keeps you humble as every day is a learning experience!

Any tips for someone considering a career in your field?

Every opportunity is just that - an opportunity. Very few careers are linear with clearly defined paths and Product Management is no exception.  The product management space is exceptionally cross functional - you wear so many different “hats” throughout one day: business, engineering, customer service, etc. I don’t believe there is a single role that would not provide valuable experience if Product Management is your goal so keep an open mind and be willing to take on new roles and experiences. 

Additionally, building strong relationships and open lines of communication is key to the Product Management role. Try to view every interaction and conversation as a learning opportunity -  the more you understand the nuances and strengths and weaknesses of your business or industry, the better Product Manager you’ll be!


Day in the Life

Coffee, tea, or nothing?

Tea! My (in)famous mug has been by my side every step of the way!

What time do you get into the office? 

Pre-COVID, I was definitely an early riser and liked getting to the office early to get work done before the hustle and bustle of the day started. Now the office is my kitchen table & the commute is much shorter. I usually start my day walking our dog around South Boston and grabbing some tea from our local coffee shop before signing on!

What motivates you in your role?

Working at a rapidly expanding company means you have to stay on your toes. There is always something new to learn, a different way to approach a problem, or maybe a new priority that no one saw coming! I love that I constantly find myself in unfamiliar territory and have the opportunity to learn new skills or become a thought leader in an area of our field to which I previously had little or no exposure.

We are also fortunate to have amazing customers who view us are partners and are eager to share industry insights, provide feedback, or even just engage in an open ended brainstorming session with us. Definitive has always been an extremely flexible and dynamic company and we are able to take ideas and feedback and quickly translate that into meaningful products or enhancements for our customers. Our customers are solving some of the toughest, yet most important, problems within the healthcare market and it’s awesome to be able to play a part in that process.

Any productivity hacks?

Run defense on your calendar! Especially in remote/Zoom land, calendar real estate can be precious. Don’t be afraid to block off time & commit to getting certain projects done during those blocks. 

What are the 3 apps that you can’t live without?

Throwback to 2002 - while I’d love for my answer to be the trendiest app out there, the real answer here is the Windows Snipping Tool (Definitive is a Microsoft shop). Similar to Netflix constantly threatening to pull the West Wing from its platform, let’s hope Microsoft never follows through on its plan to deprecate this tool. Otherwise, not much of an avid app-er! I prefer the tried and true pen and paper for my most serious brainstorming or planning sessions.

What professional accomplishment are you proudest of?

Outside of having some awesome opportunities at Definitive Healthcare, I am most proud of my relationship with Crossroads School, a local Massachuesetts organization that serves the autism community. Definitive Healthcare has an amazing culture of volunteerism and giving back and through Definitive, I’d have the opportunity to work closely with Crossroads School for over five years now. I was asked to join the Crossroads Board of Trustees in 2018 and have had the amazing opportunity to further support this incredible organization through that position. I have seen first-hand the positive impact that partnerships between corporations and non-profits can have for all involved and hope to expand Crossroads School’s relationships with other local businesses & corporate communities over the coming years.

Who do you admire or call upon for professional advice?

While I rely heavily upon my husband and family for advice of all kinds, my boss/Chief Product Officer, Kate Shamsuddin Jensen, has also played a major role in my professional development over the years. I have been fortunate to work with Kate for over 5 years and have watched her help grow the company from a small start-up to a full scale product organization. Kate has an amazing knack for knowing how to respond in any given situation with tact, grace, and confidence & I feel very fortunate to have her as a mentor. Her flexibility to operate at both 10,000 feet and also 1 inch deep, when needed, is an important skill that I attempt to emulate in my day to day at Definitive Healthcare. It’s inspiring to have such a successful and caring individual in your corner.

About the
Company

Definitive Healthcare delivers data, insights, and analytics on the healthcare market to help companies accelerate their go-to-market efforts.

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Career Path - Sid Gopinath, Product Manager at Namely banner image

Career Path - Sid Gopinath, Product Manager at Namely

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What do the career path and the day-in-the-life look like for a Product Manager at Namely

We connected with Sid Gopinath to find out!

Interested in learning more about Namely? Make sure to check out their company page!


Where did you grow up?  What did your parents do for work?  

I grew up in Minnetonka, which is a suburb of Minneapolis, MN. My mom is a food scientist, and my dad is an engineer who transitioned more to the business side of the work as I grew up.

Where did you go to college?  What did you study and what were some of your initial jobs out of school?

I went to Duke University for college. When I arrived, I was convinced that I wouldn’t study computer science or engineering. That was my dad’s passion, not mine. But after I took Comp Sci 101, I was sold and ended up majoring in Computer Science.

But I also grew up as a creative, playing music and writing stories for as long as I can remember. So in addition to pursuing those passions as extracurriculars in school, I also got a degree in Policy Journalism & Media Studies.

What has attributed to your success thus far and has helped propel you to the position you have now?

I think my ability to adapt to new roles and shape those roles to fit what I want to do has been very helpful. I have had a rather unconventional career path at Namely.

I started as an engineer and was promoted up the ladder before jumping over to a brand new role that reported to our head of engineering, Dan Certner. As a Program Manager, I worked with Dan on improving processes across our organization, including incident management, escalations, and recruiting.

From there, I was able to make the jump to Product Management and have been here ever since then. Along the way, I think my flexibility has allowed me to quickly fall into a new role. It helps that the Namely team has always been welcoming and encouraging of these changes, supporting me as I crafted an unconventional path from engineering to product.

Can you share the high-level responsibilities of your current position as a Product Manager at Namely?

As a Product Manager at Namely, I am responsible for crafting and executing on our product roadmap. 

In addition to my work as a PM, I am very proud of the work I am able to do with DiveIN, our Diversity, Equity, and Inclusion committee here at Namely. 

Any tips for someone considering a career in your field?

Don’t be afraid to take an unconventional path to this role. As much as various books would like you to believe there is a set way to become a Product Manager, it completely varies. I work with PMs who went to film school, were on Broadway, worked in Ops for years, moved over from Engineering, or did Product Management their whole careers. There is no set path.


Day in the Life

Coffee, tea, or nothing?

From a young age, chai has been a crucial part of my morning routine. A warm mug (always in a mug) of chai gets my brain moving. If it’s my dad’s homemade masala chai, all the better. But an afternoon cappuccino is always appreciated as well!

What time do you get into the office? 

Nowadays, I start work around 9:30am, but I’m in the office most of the day given that Namely is working from home!

What are three things that motivate you in your role?

  • Outsized Impact: As a PM, I get to work with extraordinarily talented teams and bring their work to a large audience. On top of that, I am lucky to be part of conversations around strategy and a broad roadmap.
  • Creativity: Solving problems and crafting new features requires creativity and innovation at all times and at all levels of this role. It’s thrilling.
  • Challenge: There are never enough hours in a day for all that needs to be done. It’s a challenge and can sometimes be overwhelming. But that challenge keeps me engaged and excited about the work. Being a Product Manager at Namely means that you’re always looking ahead to the next difficult problem.

Every day is different, but can you outline what a typical day looks like for you?

Typical days as a Product Manager at Namely are unpredictable and tend to keep me on my toes. In any given day, I will be working on a spec for our next big feature, helping to troubleshoot bug tickets and put out fires, hopping on user research calls with clients, discussing our broad strategy at a company level with leaders across the org, and collaborating with DiveIN (our Diversity & Inclusion committee) on DEI strategy at Namely.

What time do you head out of the office? 

It completely depends on the day. Most days, I try to log off by 6pm or so. But if we have a big release approaching, days understandably get longer.

Do you log back in at night or do you shut it down completely?  

In an ideal world, I shut down completely. I value my evenings as time to pursue my other passions. These include screenwriting, photography (which you can find on my website), and music as a member of indie R&B duo bluesoul and folk project Cedar Lake. And just as importantly, taking that time allows me to be more productive and effective the next day. Evenings provide me with time to let my work brain recharge while still building on the creativity and energy required to be successful as a product manager.

Any productivity hacks?

In college, I was known as someone who stayed up way too late way too often. I prided myself on it. But in the professional world, I’ve found that the success of my workday is often entirely dependent on how much sleep I get. Counterintuitively, to be the most productive, I sometimes need to stop work earlier than I’d like so that I get a full night of sleep. More and more, I am realizing that the biggest productivity hack is sleep.

Also, I have a playlist of instrumental music called “Pure Focus Instrumental.” Everyone needs a playlist like that for getting fully in the zone.

What are the 3 apps that you can’t live without?

  • TickTick: I have been on the search for an ideal To Do List for years. I was a huge fan of Wunderlist until Microsoft bought and deprecated it. After that, I dejectedly went through several alternatives that didn’t have what I needed. Earlier this year, I found TickTick, and I haven’t looked back. As an obsessive user of to do lists, this is excellent for sub-tasks, collaborative lists, smart text recognition, and scheduling. Love it.
  • Voice Memos: As a musician, I am constantly using this app and have been since I first got an iPhone. At this point, I have ~2200 voice memos. Every song I’ve written starts here, with a mumbled melody recorded into my iPhone mic. Apple has made it better over time, but the ability to quickly get down ideas is essential.
  • Instapaper: Clean, brilliant interface for saving and reading articles.

Who do you admire or call upon for professional advice?

Undoubtedly my parents. As Indian immigrants, they built their lives from the ground up together here. I am consistently floored by how intelligent and business-savvy they both are. My mom is the EVP of Innovation at an incredibly cool food startup called Meati in Boulder. My dad has been all over the world working on life-saving, groundbreaking projects in the defense industry and continues to consult on fascinating engineering problems. They amaze me. Whenever I have any sort of problem, I turn to them for advice and wisdom. And whenever I feel like my life is challenging, I think about how far they have come and how much they’ve accomplished despite the obstacles in their path.

About the
Company

Namely is the HR, Payroll, and Benefits platform your employees will love.

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