Flywire Company Overview
Flywire is a high-growth vertical payments company trusted by organizations around the world to deliver on their customers’ most important moments. Unlike other companies, Flywire is proven to solve high-stakes vertical-specific payment and receivables problems for organizations that deliver high-value services.
Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organizations to optimize the payment experience for their customers while eliminating operational challenges—from invoicing to payment reconciliation. 24x7 multilingual support via phone, email, and chat, and online tracking, ensures that both the client and customer have complete control over their payments.
To date Flywire has processed over $12 billion in total payments volume for over 2,000 clients around the world. The company is headquartered in Boston and has offices in Chicago, Palo Alto, London and Manchester (UK), Valencia (Spain), Shanghai, Singapore, Tel Aviv, Tokyo, Cluj (Romania), and Sydney.
Flywire has raised over $260M in venture funding and counts Temasek, Bain Capital Ventures, Spark Capital and F-Prime among its investors.
Jobs at Flywire
Mike Massaro CEO
As Chief Executive Officer of Flywire, Mike has grown the business from a concept into the global and growing company it is today. He has overseen Flywire’s expansion in North America, Europe, and the Asia-Pacific regions while aligning Flywire’s international team with the company’s strategic direction and increasing the visibility of Flywire globally. Mike began his career as part of the technical risk services practice at PWC, LLP. His background spans global payments, mobile software and hardware, and e-billing at high growth technology companies, including Carrier IQ and edocs, Inc. He earned his Bachelor of Science degree in Management Information Systems from Babson College. Mike is also a 2019 recipient of the Ernst & Young Entrepreneur of the Year Award in Financial Services, which recognizes unstoppable entrepreneurs who redefine the way we live, work and play
President and Chief Operating Officer
As President and Chief Operating Officer, Rob leads Flywire’s global payment network, business operations, finance, legal, compliance, and corporate strategy functions. Rob brings extensive experience with 20 years in the payments/receivables ecosystem to Flywire, including hands-on experience in legal, compliance, finance, go-to-market, business development and global operations.
Prior to Flywire, he spent close to 10 years at Apple where he was part of the leadership team that developed, launched and grew the Apple Pay business and global expansion as well as the launch of the Apple Card, viewed as one of the most successful ever for a credit card. Before that, Rob played key leadership roles at m-Qube, a first-of-its kind carrier billing and payment platform that was acquired by Verisign, and edocs, a leading e-billing and payment solution acquired by Oracle/Siebel.
Rob holds a Bachelor of Arts and Master of Arts degrees in International Relations from Stanford University and a Juris Doctor degree from Harvard Law School
Michael Ellis, Flywire’s Chief Financial Officer, is responsible for the company’s financial, administrative, and payment operations, as well as the customer service teams. With more than 25 years of experience, he brings a unique approach to solving financial challenges through revenue recognition, equity accounting, raising capital, and driving scale through system implementations and enhancements. Prior to Flywire, Michael was CFO at CashStar, a leading provider of digital gifting solutions for retailers, and CFO of Eze Castle Software. Michael earned his Bachelor of Arts degree in accounting and political science from Ohio Wesleyan University
Chief Legal & Compliance Officer & General Counsel
Since joining Flywire in early 2015, Peter Butterfield has served as Chief Legal & Compliance Officer & General Counsel. His responsibilities include the management of all compliance, regulatory, risk, and legal matters for the business. Peter previously spent 15 years in various senior management roles within Devonshire Investors, the private equity arm of Fidelity Investments, and its operating companies. Before joining Flywire, Peter lived and worked for over a decade in Tokyo and Singapore managing legal, risk, and compliance functions, and leading the ex-Japan APAC operations for KVH Co., Ltd. He has an undergraduate degree from Bowdoin College and holds a law degree from Columbia University.
Chief People Officer
Kel Hartman is the Chief People Officer at Flywire. She is passionate about empowering both Flymates and the business to reach their full potential. Kel has over 20 years of experience in organization development, cultural change, talent management and acquisition, executive learning and development, remuneration, succession planning, and employee relations. A true global citizen, Kel has worked all over the world, including Australia, Africa, Europe, Asia, and the United States, and has traveled to more than 85 countries. She is a qualified executive coach, has raised over $20,000 for charity through two photography exhibitions, helped implement an NGO in West Africa, and has written and performed her own play.
As Executive Vice President of Global Education at Flywire, Sharon brings over 20 years of experience in sales and customer success and currently leads the global sales and account management teams across ten offices globally for Flywire’s Education vertical. Sharon has been a pioneer in the education payment space and helped to evangelize on a global scale the importance of the student payment experience and choice for education based payments. As Flywire’s first employee she has not only built and scaled Flywire’s Education sales and client success teams across the globe, but also championed educational cross border payments to lead Flywire to a presence representing over 1,700 education clients across 240 countries and territories.
Sharons’ deep understanding of the education markets have enabled not only world class cross border payment options, but also the expansion of Flywire’s full comprehensive receivables offerings to serve clients payment needs.
Prior to joining Flywire, Sharon held roles as North East Regional Sales Director for Tuition Management Systems, and District Sales Director for SkyTel, a division of Verizon Business and leading wireless technology provider. Sharon has a degree in Communications with a minor in Business from Bridgewater State University.
John brings more than 20 years of experience to his role as Executive Vice President of Healthcare. He has partnered with hundreds of healthcare providers to develop and innovate patient billing and payment solutions. Prior to joining Flywire, John was co-founder and CEO of OnPlan Holdings (acquired by Flywire), which launched healthcare’s first automated payment plan solution, as well as the next generation student tuition management solution for education. John also co-founded HealthCom Partners in 2001, which launched PatientCompass, a pioneer in patient-friendly billing and healthcare’s first online account management solution. After HealthCom sold to McKesson (MCK) in 2006 as the first acquisition to form RelayHealth, John led the patient billing and payment business at RelayHealth for five years before launching and leading the healthcare vertical for doxo, a multi-biller payment network. He is a member of and has presented extensively with Healthcare Financial Management Association (HFMA), Healthcare Information and Management Systems Society (HIMSS), and the American Association of Healthcare Administrative Management (AAHAM). John holds a bachelor’s degree from the University of Dayton.
David King is Flywire’s Chief Technology Officer, leading all technical platforms and teams. A self-defined serial entrepreneur with a passion for the intersection of technology and business, David has founded several companies including infiNET Solutions, Inc, one of the first companies to deliver SaaS solutions to higher education. There he architected and managed an automated tuition billing and commerce system for major universities in the United States and helped the company process more than $16 billion annually. In 2006, after Nelnet, Inc. (NNI) acquired infiNET, David served as president of their higher education division as well as led the transformation to become an online medical education program and data security company. Prior to joining Flywire, David also co-founded OnPlan Holdings (acquired by Flywire) where he leveraged his background in payments, analytics and billing to develop innovative solutions for healthcare and education. He currently sits on the advisory board of insITe, a technology business management software company, and Wine Country Online, a destination management organization for promoting California’s Wine Country. David holds a Bachelor of Science in Mathematics and Physics from Westminster College, and a Master of Science in Physics from Miami University.
EVP Global Marketing
As Executive Vice President of Global Marketing, Allison leads Flywire’s global marketing strategy. Her focus is on amplifying the company’s brand, and scaling its performance in marketing, global communications and sales enablement efforts. She has over 15 years of marketing experience, including seven years at Rapid7. There, she focused on building and optimizing the company’s growth by building and scaling demand generation, technology and analytics, and building strong teams. Previously, she worked at Forrester in several digital and field-based roles that included establishing the research firm’s international corporate marketing function in Europe and driving its online localization strategy. Allison holds a Master of Arts in Integrated Marketing from Emerson College, and a Bachelor of Arts in Communications from the University of Massachusetts, Amherst.
EVP Global Payments
Ryan Frere is Flywire’s Executive Vice President of Global Payments. His unique approach is remarkably well-suited for opening and expanding addressable markets and driving innovation back into existing businesses. Driven by the goal of taking the ‘international’ out of international payments, Ryan and his team work closely with some of the top global banking institutions and payment partners. Over the past 5 years at Flywire, Ryan has built and scaled a global payments team of thought leaders and experts and built a proprietary global payments network. Additionally Ryan has led our payment expansion partnering closely with some of the top global banking institutions and payment partners in the world. Additionally he has led market expansion across Asia Pacific, Europe, Africa and Latin America. Ryan holds a Bachelors in Finance and Management Information Systems. Previous to Flywire, he ran international product management at Blackbaud.
EVP Technology, Implementations and Customer Success
Yung is the Executive Vice President of Flywire’s Implementation and Customer Success organizations. He brings more than 30 years of experience building and leading teams in various disciplines, including product management, engineering, consulting services, program/project management, IT-operations, and customer services. His objectives were to deliver large-scale, high-availability customer solutions for various vertical industries and technology domains across the globe. Prior to joining Flywire, Yung was the founder and CEO of VIAIQ LLC and COO of Sorriso Technologies. Additionally, he held many executive management roles at CarrierIQ, Siebel/edocs, Lucent Technologies/Ascend Communications/Stratus Computers. Yung earned his Bachelor of Science in Management Advisory Services from Southern New Hampshire University.
Over the past decade, we’ve built strong relationships with our clients, rebranded as Flywire, developed innovative technology, become market experts, and cultivated a uniquely down-to-earth company culture focused on customer success. As our company continues to grow, we’ve also strengthened our ability to better serve our clients and payers. We’ve opened offices all over the world, because having a global reach allows us to expand into and learn about new markets.
Welcome to Flywire's Boston office located downtown right on the Boston Common; we're across from the Park Street T stop and just a short walk to the commuter rail stations.
We have an amazing view of the Massachusetts State House and our finance team may have the best seats in the office!
Our office space is spread across three floors. Pictured here are some of our phone booths on our highest one, the 11th floor.
Our open floor plan allows for easy collaboration amongst FlyMates (Flywire employees).
We have tons of different meeting rooms where you can connect with FlyMates from around the world on Google Hangouts...
...or you can connect with FlyMates in person for one-on-one meetings.
We have a trophy shelf to celebrate all of our accomplishments!
Welcome to our kitchen area on the 10th floor. We use this space to eat lunch, hold our all company meetings, host meetups, guest speakers, and more!
Need some help? Our IT/Helpdesk team is on it. Did you submit your ticket?!
We love to see happy FlyMates around the office especially when they are rocking some of our swag.
Some great conversations happen during lunchtime. We love having this space where everyone can eat, laugh, and catch up together.
Need a break? Play some ping pong or shuffleboard in our gaming area.
We love our swag at Flywire. How cool are these new shirts?
Fun fact: the design of our Boston office is similar to our other offices around the globe. Anytime you go to a Flywire office, it feels like you're right at home because they're all very similar!
We love seeing smiling faces in the office.
There are lots of spaces throughout the office to have team syncs.
You can also always have a meeting on the couches instead of a conference room to switch it up. There are a lot of collaborative spaces throughout our office.
Another great view, from our 9th floor.
Check out our Customer Success pod. Go team!