We’re great at what we do. Our top-tier technology and our even-better people power a caterer network that serves 22,740 U.S. cities and towns (i.e., all of them). Through that, we’ve fed 4.8 million people (i.e., not all of them—come help us fix that). And everything we do is wrapped in 5-star customer and caterer support, instantly reachable without any ‘Press 1’ nonsense. Call 1-800-488-1803 for proof.
Those aren’t the only ways in which we’re different. Every day, we ask a question that doesn’t come up often in high-tech:
Would you like fries with that?
And we’re proud of it.
What else sets us apart? Please do what we do—look at the numbers.
100%: Our transparency. Everyone sees their own, and everyone else’s, operational and financial metrics in real time.
1: Number of employees with a door. We convinced our CEO to take one, but she won’t close it.
1-to-1: Funniness-to-seriousness ratio. We laugh and get a lot done.
65%: Proportion of our management team promoted from within. You can go up.
77%: Proportion of our teams that include someone who started on a different team. You can go sideways.
14%: Proportion of our people in a role that didn’t exist at ezCater a year ago. You can do something new.
50: Pounds of onions our team chopped on a recent volunteering trip to the Pine Street Inn.
Unlimited: Vacation time. Two weeks in Swaziland? A three-day ski weekend? Go ahead and refuel.
100%: Proportion of teams that hold cross-functional shadowing sessions. We don’t like silos.
15: Floor number of our (well-lit, collaborative, wide open) office, in the only building in Boston with in-building MBTA access (Downtown Crossing T stop). Hate commuting in the rain? We’ve got you covered—literally.
272: Number of meals delivered to our office—ordered through ezCater, of course. Every employee takes a turn testing our own service (never fear, ezCater pays). And we’re growing so fast that nobody has had a second turn.
58: Number of employee suggestions submitted during our recent CEO-for-the-Day exercise. We’ve already implemented over 25% of them, including subsidized T passes. Some (e.g. “buy a zoo”) will take longer.
13: Official members of the ezCater softball team. 1: Games won so far this season. Good thing winning isn’t everything.
91: Process owners. We’re autonomous, not automatons. Everybody owns their work and no one gets slowed down by unnecessary steps.
91: Company owners. Yes, everyone has a stock option.
2: Horns on our unicorn. We’re growing so fast our growth rate has a growth rate. How does that happen? Join usand find out.