ezCater Company Overview
ezCater is the nation's #1 business catering marketplace.
We make it easy to order food online for meetings. From routine office lunches to offsite client meetings for up to 2,000 people, ezCater connects people with reliable local caterers and restaurants.Our site features more than 100,000 user ratings, so catering customers can choose from the highest-rated caterers in their area. And we're not just a great web site. We're real people, ready to help. Call us and a real Catering Ninja will answer. No "Press 1" nonsense.
ezCater began with a handful of restaurant and catering partners in our hometown of Boston, Mass. As our service matured, we expanded across New England, the Southeast and throughout the country. Today, ezCater offers a curated list of the best business caterers in 22,743 cities and towns nationwide. We've helped feed more than 2,000,000 people at all types of companies from start-ups to the Fortune 500.
ezCater has emerged as the industry leader, helping more people order food for more meetings in more cities than any other service. We hope you'll give us the opportunity to make catering easy for you too!
Jobs at ezCater
Stefania Nappi Mallett
Co-Founder & CEO
Stefania has spent over 25 years building and growing technology-enabled companies that solve real business problems. Stefania co-founded and successfully sold InSite Marketing Technology (now NASDAQ: KANA). Her tenure at National Logistics Management (a broker for $225M in transportation services) brought NLM to profitability for the first time in 4 years. At IntraNet (now NASDAQ:TSAI), Stefania revamped the firm and vaulted it to #1 in its market, a position it has maintained for 15+ years. At a dozen companies, she has held general management, marketing, sales, product management, support, and technical positions. Stefania also operates as a Director and advisor to many for-profit and non-profit firms. She has a BS and an MS from MIT.
Co-Founder & President
Briscoe is a 5x entrepreneur. He founded, built, and successfully sold two software firms, Azuris Software and Lumis Studios. Briscoe co-founded Buzzpad to create real-time collaboration tools for corporate settings. In 2004, he founded PreferredTime, where he shifted his focus to collaboration between healthcare and pharma. ezCater is an off-shoot of that. Briscoe studied business and computer science at Carnegie Mellon University. And, yes, along the way, he earned a few credits in IMDb.
VP of Customer Service
Ed brings more than 20 years of experience building, implementing and managing comprehensive customer service and business process improvement programs and teams. Ed has a winning record of simultaneously boosting customer satisfaction and company profitability by building and directing great teams and equipping them with top-notch technology. Ed has held leadership roles in customer service, operations and risk management at Fidelity Investment Systems Company, TNCI Operating Company and AT&T. Ed holds an MBA from Bentley University and a BA from the University of Massachusetts/Amherst.
VP of Caterer Partnerships
Victoria spent 9 years in the restaurant industry, working her way up from server and hostess to trainer, shift management, marketing management, and general management roles. Her employers included the Grafton Group, within which Victoria worked at the Group’s independent restaurants, and Margarita’s, a regional chain that repeatedly tapped Victoria to support multiple of its locations. Most recently, Victoria moved into the fitness industry, where she helped open a flagship location for Town Sports International – Boston Sports Club, and was general manager of another of its locations.
Chief Financial Officer
Bob is a proven finance leader with more than 20 years’ experience at public and private companies, high growth start-ups, and mature-stage organizations. Prior to ezCater, Bob served as CFO at Amazon Robotics (formerly Kiva Systems), where he led financial integration with Amazon and built a finance and accounting function that supported a 10x scaling of operations. Prior to that, he served as VP of Finance at Aspen Technology. Bob holds a BA from Wake Forest University and an MBA from Northeastern University.
Chief Marketing Officer
David has spent 25 years building awareness and driving demand for innovative technology products. Most recently, he was VP of Digital Marketing and Demand Generation at Actifio, during a period of tremendous growth for the company. He has built award-winning marketing teams at four technology companies. At The Hanover, he developed web and social media strategies for the $5 billion insurance company. At Transparent Language, David built an online community of over 4 million language learners. David is a frequent participant in Boston-area marketing events and has lectured on web and social strategies at Clark University and Intelligent.ly. David has a B.A. and an M.A. from Johns Hopkins University.
Chief Technology Officer
Onur has over 20 years of experience leading software development teams at high-growth technology, SaaS, and e-commerce companies. A proven technology leader and seasoned engineer, Onur most recently served as SVP of Engineering at Rue La La, where he added substantial new business capabilities by revamping development practices and significantly expanding the technology stack. Prior to that, he led engineering technology at Sermo/WorldOne and held positions at software startups such as WorldStreet and Convoq. Onur has a BS from Bosphorus University and an MBA from the University of Massachusetts/Amherst.
VP of National Sales
Nick is an award-winning sales expert with over a decade of experience building sales teams at high-growth start-ups. He specializes in creating the recruiting systems, sales processes, and training programs that ground organizations for their next phase of growth. During his career, Nick has held sales roles at companies including Yahoo!, Criteo, Millennial Media, and AOL. Nick holds a BA from Fitchburg State College.
We’re great at what we do. Our top-tier technology and our even-better people power a caterer network that serves 22,740 U.S. cities and towns (i.e., all of them). Through that, we’ve fed 4.8 million people (i.e., not all of them—come help us fix that). And everything we do is wrapped in 5-star customer and caterer support, instantly reachable without any ‘Press 1’ nonsense. Call 1-800-488-1803 for proof.
Those aren’t the only ways in which we’re different. Every day, we ask a question that doesn’t come up often in high-tech:
Would you like fries with that?
And we’re proud of it.
What else sets us apart? Please do what we do—look at the numbers.
100%: Our transparency. Everyone sees their own, and everyone else’s, operational and financial metrics in real time.
1: Number of employees with a door. We convinced our CEO to take one, but she won’t close it.
1-to-1: Funniness-to-seriousness ratio. We laugh and get a lot done.
65%: Proportion of our management team promoted from within. You can go up.
77%: Proportion of our teams that include someone who started on a different team. You can go sideways.
14%: Proportion of our people in a role that didn’t exist at ezCater a year ago. You can do something new.
50: Pounds of onions our team chopped on a recent volunteering trip to the Pine Street Inn.
Unlimited: Vacation time. Two weeks in Swaziland? A three-day ski weekend? Go ahead and refuel.
100%: Proportion of teams that hold cross-functional shadowing sessions. We don’t like silos.
15: Floor number of our (well-lit, collaborative, wide open) office, in the only building in Boston with in-building MBTA access (Downtown Crossing T stop). Hate commuting in the rain? We’ve got you covered—literally.
272: Number of meals delivered to our office—ordered through ezCater, of course. Every employee takes a turn testing our own service (never fear, ezCater pays). And we’re growing so fast that nobody has had a second turn.
58: Number of employee suggestions submitted during our recent CEO-for-the-Day exercise. We’ve already implemented over 25% of them, including subsidized T passes. Some (e.g. “buy a zoo”) will take longer.
13: Official members of the ezCater softball team. 1: Games won so far this season. Good thing winning isn’t everything.
91: Process owners. We’re autonomous, not automatons. Everybody owns their work and no one gets slowed down by unnecessary steps.
91: Company owners. Yes, everyone has a stock option.
2: Horns on our unicorn. We’re growing so fast our growth rate has a growth rate. How does that happen? Join usand find out.