HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry.
Joe Bergin, Account Executive, shares everything you need to know about working on the HYCU Sales team!
In This Video:
Joe discusses:
- Who is HYCU?
- How the Sales team is structured
- How HYCU ensures a great customer experience
- A typical day
- What defines a successful HYCUer
- Why someone should be excited to join the team
Video Transcript
My name is Joe Bergin. I am the Northeast sales leader with HYCU. As an account manager, I started with HYCU in January of 2025.
HYCU is the world leader in multi-cloud and SaaS data protection. It is purpose-built for application-aware backup and recovery across on-prem and hybrid cloud environments. What makes us really stand out is our simplicity and great integrations—especially with Nutanix, Google, Azure, and AWS—and our ability to protect SaaS workloads that most legacy vendors overlook. We protect 12x more in that space than anybody else in the world as of today.
The sales team structure here at HYCU in the US for our enterprise team includes a Northeast team that I help handle, a Southeast team, a Central team, and a West team. We also have teams that help cover the federal space, as well as international teams across the globe.
At HYCU, we have a Net Promoter Score of 91. It is extremely high in the industry and we are very proud of it. The reason for that is we are understanding all of our customers’ problems and the challenges they have. We are able to provide them everything they need throughout their evaluation. Whether it is myself or any technical subject matter expert, we always have someone available and willing to help our customers. We are involved at every step post-sale, too, working hand-in-hand with support. We help make sure their whole experience—from evaluation to install and the support they get thereafter—is the best experience they can possibly have with teams that are dedicated to them beyond just a sales experience.
A typical day involves going through the opportunities I am working on. It involves a mix of customer calls, internal syncs with our management or engineering teams, marketing, and outreach to new prospects or partners. No day looks exactly the same, but the focus is always around driving value for our customers and building pipeline.
The most successful reps here have ownership and drive; they understand their territory inside and out. They know how to build relationships with their customers, their partners, and the technology vendors we work with, like Dell and Nutanix, and bring a collaborative mindset across departments. Being proactive and adaptable is key. At the end of the day, the leaders in the organization are able to best address customer problems at hand and deliver the best working solutions for those problems.
You get the best of both worlds here: you get the energy and agility of a startup, but we are backed by proven technology and top-tier partnerships. The productivity truly shows real-world problems and how we are solving them. The team culture is amazing and very supportive. We are very fast-moving, and it is an exciting place to grow. You see a new challenge every day, but I have learned since joining the company that I have really improved as a professional in this space just from the support I have had to help me grow and become a better asset to the company and for my journey in the tech sales space.