Agero Company Overview
Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of vehicle and mobile technology forward. An established industry leader, we’re putting technology front and center in our telematics solutions, our accident management services, at our five state-of-the-art roadside assistance contact centers, and beyond. Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including breakthrough mobile apps designed to bring added safety and convenience to drivers everywhere.
Jobs at Agero
CEO and President
Dave directs and oversees business development and operational strategies for Agero’s growing global portfolio of roadside, telematics, and location-based offerings. His broad-ranging expertise, thought leadership, and focus on innovation have played a key role in Agero’s growing market share and rise to prominence as a global industry leader. More than ever, our company – and our clients – recognize and value his deep experience in sales, account management, product management, contact center operations and data analytics.
Dave has been with Agero for over 25 years. From taking calls from stranded motorists to taking calls from the board of directors, he has intensive hands-on experience in every aspect of our business.
B.S./Doctorate of Law • Suffolk University
Graduate • Harvard Business School Advanced Management Program
Chief Digital Officer
Bernie holds seven patents, with others pending. So he’s right at home with all aspects of technology development, architecture, infrastructure, and innovation for a rapidly evolving ecosystem powered by digital, mobile, the cloud, location-based services, and IoT. His energy and insight are helping power disruptive innovation, new product/platform introduction, client delivery, and the establishment of new digital business models.
Formerly with Cimpress, Pitney Bowes.
B.S.E., Computer Science and Engineering • University of Connecticut
Masters in Computer Science • Rensselaer Polytechnic Institute
Masters in eCommerce • The University of Maryland
Chief Product and Marketing Officer
Christina has scaled global businesses. Led products and services to number one market positions. Tripled revenues. And innovated go-to-market strategies.
Her extensive product and marketing experience is now driving the strategy, execution, and operational management of Agero’s growing product portfolio and go-to-market approach. Every day, her customer experience mastery amplifies our solutions and drives Agero’s long term growth and value proposition across all industry verticals.
Formerly with Asurion, The Jones Group, Microsoft/Xbox, Cranium, Mattel, and MTV Networks/Nickelodeon
B.S. in Finance and Economics • Fordham University
MBA in Communications and International Business • Fordham Graduate School of Business Administration
Senior Vice President, Strategy
Jeff is our go-to person for ongoing development of Agero’s long-range strategic plans and objectives. His talent, enthusiasm, and track record at identifying and evaluating both organic and acquisitive growth opportunities make him a key player in Agero’s growing reputation as an industry leader. He joined us after a decade as a consultant to senior executives from Fortune 500 companies, private equity firms and startups on strategic, operational and technology related issues. We’re glad he chose to join Agero.
Formerly with The Parthenon Group and Sapient
Bachelor of Arts in Economics • Dartmouth College
M.B.A with Distinction, Edward Tuck Scholar • Tuck School of Business at Dartmouth
Emma Barnes Brown
Chief People Officer
Emma is putting her two decades of strategic talent experience to good use addressing Agero’s growing need to attract and develop premier talent. Talent advisory and corporate strategy expertise are essential in today’s hyper-competitive marketplace, and Emma’s strengths in both these areas – and her energy – are helping us take advantage of a growing range of existing and emerging opportunities.
Formerly with Cimpress, Koko FitClub, Monitor Group, ghSMART
MBA • Harvard Business School
Bachelor of Commerce, Finance • Queen’s University, Canada
Honors Bachelor of Arts, Mathematics/Economics • Queen’s University, Canada
Chief Customer Officer
Colleen is in the right place at exactly the right time. As Agero’s emphasis on end-to-end customer experience grows more innovative and tech-enabled than ever, Colleen’s proven skill at delivering award-winning global enterprise service is driving our entire Customer Care organization forward. From call centers to omnichannel operations, she manages – and just as importantly, inspires – our frontline associates and external partners.
Formerly with Asurion and AT&T
Master of Business Administration • University of Pennsylvania, The Wharton School
Chief Client Officer
Cathy focuses her many talents on furthering Agero’s strategic direction. She’s using her many years of automotive industry experience to help our clients transform the customer experience in innovative, meaningful, and profitable ways throughout the vehicle ownership lifecycle. With an eagle eye, she carefully oversees client services, account and sales management, contract negotiations, and training for Agero’s Insurance and Automotive business units.
Formerly with Reynolds and Reynolds
Bachelor’s Degree, with a concentration in Economics and Marketing • Western Michigan University
SVP, Corporate Development, Chief Legal Officer
Peter’s resume is impressive, and his impact on Agero even more so. His good judgment and detailed insight drive our corporate development activities, including strategic relationships and acquisitions. We also rely on his skill and experience for legal services such as regulatory compliance, contract negotiations, and general corporate matters.
Formerly with Solectron Corporation, Stream International, WilmerHale, and the Clinton Administration as a senior policy advisor at the U.S. Department of Treasury.
Bachelor’s Degree • Colby College
Juris Doctor Degree • University of Pennsylvania Law School
EVP and Chief Financial Officer
Kate is behind the reins of our finance and operations departments, where she emphasizes best in-class, scalable processes and controls to support Agero’s continued growth and strategic expansion. Her strong strategic planning skills drive and optimize our financial activities, including planning, accounting and billing and claims operations, as well as facility management. She does it all. And she does it well.
Formerly with Wolverine Worldwide (Sperry Top-Sider, Stride Rite) and PriceWaterhouseCoopers
Bachelor of Science in Business Administration with a concentration in Accounting • University of Vermont
A Real-World Mission
We’re an established industry leader putting technology front and center to transform and safeguard the entire driving experience through an unmatched combination of innovative platform intelligence and human-powered solutions. Our automotive clients represent nearly 75% of new passenger vehicles sold in the U.S., and 10 out of the top 15 insurance carriers in the U.S. trust Agero with their customers’ roadside needs.
Learn. Every day.
Working on something meaningful is gratifying, and even more so when your opinion matters and your own development is valued. Agero is a place where you can grow. Build your knowledge and accelerate your career in a stable, successful culture that encourages experimentation to propel real digital transformation.
“I highly recommend Agero because it offers a good work culture, friendly employees, and it’s always looking to innovate and improve.”
"Agero’s on going growth presents exciting marketing challenges and provides ongoing career opportunities. It’s an innovative company that allows –and encourages – creativity."
"It’s great to be at a company where you help both drivers and vehicle manufacturers at the same time. Agero’s pace of innovation makes you feel like you’re on the cusp of something big."