Overview

Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by SF-based Swoop, our comprehensive accident management services, our knowledgeable consumer affairs and connected vehicle capabilities, at our four state-of-the-art contact centers, and beyond.

Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including a breakthrough dispatch software platform designed to empower service providers to deliver exceptional customer experiences and give clients greater transparency and visibility than ever before.

We’re moving forward on a massive scale. Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero.

 

Culture

We’re doing work that matters.

We're pushing the limits of driver assistance services for 115 million consumers through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. It’s not just a job, it’s a mission to make driving safer and smarter for everyone by partnering with the biggest automotive and auto insurer brands and helping over 30,000 people a day.

Smile. Every day.

Working on something meaningful is incredibly fulfilling. Agero is also a place where you can be yourself. Where your opinion matters. Where you can accelerate your career in a stable, successful environment – at a company with over 45 years of experience and a global footprint – while harnessing the opportunities and pace of a startup. Life at Agero – in Medford, San Francisco, and at our contact center sites – is balanced, fruitful, and rewarding.

    • Values
    • Diversity, Equity, & Inclusion
    • Benefits

    We feel good about what we do.

    We give back to our communities, to our neighbors, and to total strangers. And we smile often. Above all, we help people be their best, because everyone brings something unique. We’re looking for engaging people who are authentic, driven, and innovative to help us improve the driver experience for everybody.

     

    We're better together. 

    At Agero, we strive to create a culture of inclusion and acceptance. We provide education, resources and space for dialogue focused on the importance of acceptance and examining assumptions so together we create a workplace where all employees can express themselves authentically. 

    We are committed to developing and implementing programs and initiatives to promote diversity and inclusion. Our Associate-led resource groups (ARGs) represent diverse interests and provide support in various ways for both personal and career development.  

    Competetive Salaries
    Flex time off
    401(k) matching
    Tuition Assistance
    Commuter Benefits
    Casual office dress code