250 - 500 employees
No outside funding
Big Data & Analytics
Enterprise Software / SaaS
Other

Agero Company Overview

Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by SF-based Swoop, our comprehensive accident management services, our knowledgeable consumer affairs and connected vehicle capabilities, at our four state-of-the-art contact centers, and beyond.

Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including a breakthrough dispatch software platform designed to empower service providers to deliver exceptional customer experiences and give clients greater transparency and visibility than ever before.

We’re moving forward on a massive scale. Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero.

Headquartered in Medford, MA, with an innovation center in San Francisco and operations throughout North America, we handle over 12 million roadside events annually and are trusted by dozens of leading corporations. Our access to more data than the competition is paying off for our clients and the 115 million drivers we serve.

 

Jobs at Agero

 
9 Jobs Listed
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Medford
Ahead of the Curve. No one knows the road like Agero. We are an industry leader providing Insuretechs and digitally transforming legacy carriers, connected vehicle manufacturers, mobile startups, car sharing and mobility services, fleet and disruptive online as well as legacy brick and mortar car dealers with privately labeled state-of-the-art 7x24x365 roadside assistance, accident management, consumer affairs and emergency services powered by the Swoop multi-sided platform and a constellation of microservices and lambdas. Headquartered in Medford, MA operations throughout...
Software Engineering/QA
Medford
Ageros mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients relationships with their drivers. Headquartered in Medford, MA with operations throughout North America, we are trusted by more than 100 leading corporations and used by 75% of the new passenger vehicles sold in the U.S. As a result, we have more information about cars and drivers than any other company. We use that data to continually enrich our solutions, maximizing our customers' opportunities while minimizing driver distraction...
Software Engineering/QA
Medford
Manager, Recruiting Operations About Agero: No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building...
HR, Finance, & Operations
Medford
Ahead of the Curve. No one knows the road like Agero. We are an industry leader providing Insuretechs and digitally transforming legacy carriers, connected vehicle manufacturers, mobile startups, car sharing and mobility services, fleet and disruptive online and legacy brick and mortar car dealers with privately labeled state-of-the-art 7x24x365 roadside assistance, accident management, and emergency services powered by the Swoop multi-sided platform. Headquartered in Medford, MA operations throughout North America, and technology development in both the Bay and Boston area...
Product Management
Medford
Ahead of the Curve. No one knows the road like Agero. For over 45 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 100 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients....
Product Management
Medford
AGERO + SWOOP San Francisco based Swoop, an Agero company, provides simplicity and peace of mind in the chaotic world of roadside assistance.  Agero & Swoop combined provide roadside protection for 100M+ Americans and performs 12M+ roadside services annually. As a connected vehicle service, we are in deep discussions with leading car manufacturers about their connected and autonomous vehicle experiences. We combine the benefits of a stable, profitable parent company, while offering the career opportunities and pace of a Silicon Valley startup.  Agero + Swoop are...
Software Engineering/QA
Medford
AGERO + SWOOP San Francisco based Swoop, an Agero company, provides simplicity and peace of mind in the chaotic world of roadside assistance.  Agero & Swoop combined provide roadside protection for 100M+ Americans and performs 12M+ roadside services annually. As a connected vehicle service, we are in deep discussions with leading car manufacturers about their connected and autonomous vehicle experiences. We combine the benefits of a stable, profitable parent company, while offering the career opportunities and pace of a Silicon Valley startup.  Agero + Swoop is...
Software Engineering/QA
Medford
Ahead of the Curve. Agero is powering the next generation of software-enabled driver safety services and technology, pushing the limits of big data to transform the entire driving experience. The majority of leading vehicle manufacturers and insurance providers use Ageros roadside assistance, accident management, dispatch, consumer affairs and telematics innovations to strengthen their businesses and create stronger, lasting connections with their customers. Together, were making driving smarter and safer for everyone.About the Role:The Finance Manager...
HR, Finance, & Operations
Medford
About Agero: No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our...
Software Engineering/QA

We’re doing work that matters.

We're pushing the limits of driver assistance services for 115 million consumers through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. It’s not just a job, it’s a mission to make driving safer and smarter for everyone by partnering with the biggest automotive and auto insurer brands and helping over 30,000 people a day.

Smile. Every day.

Working on something meaningful is incredibly fulfilling. Agero is also a place where you can be yourself. Where your opinion matters. Where you can accelerate your career in a stable, successful environment – at a company with over 45 years of experience and a global footprint – while harnessing the opportunities and pace of a startup. Life at Agero – in Medford, San Francisco, and at our contact center sites – is balanced, fruitful, and rewarding.

We feel good about what we do.

We give back to our communities, to our neighbors, and to total strangers. And we smile often. Above all, we help people be their best, because everyone brings something unique. We’re looking for engaging people who are authentic, driven, and innovative to help us improve the driver experience for everybody.

    Jeannine Booton
    Vice President, Corporate Marketing

    "Agero’s on going growth presents exciting marketing challenges and provides ongoing career opportunities. It’s an innovative company that allows –and encourages – creativity."

    Chris Richard
    Vice President, Content Center Operations

    "It’s great to be at a company where you help both drivers and vehicle manufacturers at the same time. Agero’s pace of innovation makes you feel like you’re on the cusp of something big."

    Judilyn DeLaCruz Hermida
    Principal Project Manager, Mobile Engineering

    "Working at Agero provides me with the opportunity to work on interesting products with talented individuals. We build impactful software using cutting edge technology that helps everyday people."

    Stefanie Rice
    Director, Program Management

    "My team is comprised of Program Managers who are responsible for driving delivery across most of the organization. Those who are most successful are proactive, solution-oriented, and skilled collaborators, have a natural and relentless curiosity, and both embrace and evangelize change. Of course, great discipline and organization skills help too!"

    Cathy Slesnick
    Senior Manager, Data Science
    "Agero allows me to have the work-life balance I need. The company understands and cares that employees have things they need to deal with outside work. Agero is the most flexible company I have ever worked at in accommodating the chaotic schedule I sometimes have to work; I arrange my life first and know it’s ok to make my work fit in around that."
    400 Rivers Edge Drive
    Medford, MA 02155

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