51 - 100 employees
Series A
B2B
Big Data & Analytics
Marketing & Sales Tech
SaaS

SevenRooms Company Overview

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate the meaningful, direct relationships with guests that make exceptional experiences possible. Founded in 2011 in New York, the reservation, seating and guest management solution gives operators the tools they need to develop direct relationships with guests, boosting revenue and enabling personalized service and marketing.

SevenRooms has restaurant, hotel and nightlife clients in more than 100 cities worldwide, including: Jumeirah Group, The Cosmopolitan of Las Vegas, Standard Hotels, LDV Hospitality, Live Nation, TAO Group, Zuma, Bagatelle, Altamarea Group, NoHo Hospitality Group, Chase Hospitality Group, Mercer Street Hospitality, Corbin and King, Ethan Stowell Restaurants and The h.wood Group.

Recent press

Business Insider: Amazon has invested in its first restaurant operations startup, and it could reveal the future of Alexa

Jobs at SevenRooms

 
16 Jobs Listed
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New York
About the Role SevenRooms is transforming hospitality. We help restaurant, hotel, nightclub and entertainment operators create and cultivate personal relationships with their guests. Our reservation, seating and guest engagement platform boosts revenue and enables personalized service and marketing. Were searching for a demand generation professional to help accelerate SevenRooms growth. Reporting to the Director, Demand Generation, the Senior Associate, Demand Generation will help drive the marketing strategy forward and be responsible for creating and executing on projects...
Marketing
New York
About the Role SevenRooms is looking for a VP of Finance to oversee and execute the company's financial operations. Reporting to the CEO, the right candidate will bring best practices and solid hands-on skills in strategic planning and analysis, accounting operations, and financial management, but most importantly, will take an active role in supporting the daily growth of our company. We are looking for a leader who is comfortable in a scaling startup environment and will work with our leadership team to drive results. What You'll Do Oversee financial planning and analysis...
Corporate Functions
New York
About the Role SaaS is on our mind; hospitality is in our heart. We are looking for a passionate Onboarding Specialist who will help our clients post contract signed, through the initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. You will provide support for clients in onboarding to ensure their long-term success. This is a full-time position and will report to the Manager, Onboarding. What Youll Do Assisting our awesome restaurants across the globe to get up and running on SevenRooms Successfully...
Customer Success
New York
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. About the Role SevenRooms Engineering is seeking a smart and resourceful Quality Assurance Analyst to support our rapid growth. You will work...
Product Management
New York
About the Role SevenRooms is transforming hospitality. We help restaurant, hotel, nightclub and entertainment operators create and cultivate personal relationships with their guests. Our reservation, seating and guest engagement platform boosts revenue and enables personalized service and marketing. Were searching for an experienced content marketing professional to drive our content marketing program. Reporting to the SVP, Marketing, the Senior Content Marketing Manager will own the body of work around creating, publishing, distributing and measuring content across...
Marketing
New York
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. About the Role Our Product team is seeking a hands-on Senior UX/UI Designer to craft and deliver extraordinary experiences to our customers....
Product Management
New York
About The Role The Technical Product Manager will join a fast-paced Product team responsible for the definition and creation of innovative software products for our global customers and internal business stakeholders. Technical Product Managers interact regularly with cross-functional teams, including engineering, user experience design, customer success, and finance. Technical Product Managers also represent the voice of internal stakeholders to ensure we are also developing internal facing products and system integrations to meet their needs. Flexibility and the ability to...
Product Management
New York
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. About the Role Our Product team is seeking a UI/UX Designer to craft and deliver extraordinary experiences to our customers. You will work...
Product Management
New York
About the Role We're looking for talented and highly consultative Account Executives to help hospitality operators find the solution theyve been dreaming of! You love hospitality and technology, and have had proven SaaS sales success. Youre excited by the prospect of working with a seven-year-old+ startup based in Chelsea. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality. As an Account Executive...
Sales & Business Development
New York
About the Role The SevenRooms Concierge Portal enables concierges from around the globe to easily manage their restaurant relationships and book reservations at the worlds best restaurants. Working in direct partnership with the largest concierges in the industry, like American Express and Aspire Lifestyles, SevenRooms helps to create unforgettable experiences for our clients and their members. We are looking for a passionate and experienced Partnerships Manager who will own our Concierge relationships and manage their success on SevenRooms. This will involve growing the...
Sales & Business Development
New York
About the Role SaaS is on our mind; hospitality is in our heart. We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success. This is a full-time position and will report to the Manager, Onboarding. What You'll Do Assist our amazing...
Customer Success
New York
About the Role SaaS is on our mind; hospitality is in our heart. We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced...
Customer Success
New York
About the Role SevenRooms is transforming hospitality. We help restaurant, hotel, nightclub and entertainment operators create and cultivate direct relationships with their guests. Our reservation, seating and guest engagement platform boosts revenue and enables personalized service and marketing. Were searching for an experienced B2B product marketing professional to drive our client-facing product marketing efforts. Reporting to the SVP, Marketing, you will be a product expert and play a key cross-functional role in evangelizing our product with internal and external...
Marketing
New York
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences. As the business grows post-series A, we are are looking for top-tier, mid-to-senior level, T-Shaped engineers. Our team consists of a mixture of proven...
Software Engineering/QA
New York
About the Role SevenRooms is transforming hospitality. We help restaurant, hotel, nightclub and entertainment operators create and cultivate direct and person relationships with their guests. Our front of house, marketing and guest engagement platform boosts revenue and enables personalized service and marketing. Focused on driving incremental reservations and revenue to our restaurant clients, The Restaurant Marketing Manager is a new role that will drive the creation, execution and measurement of marketing campaigns for our roster of clients. This role will work cross-...
Marketing
New York
About the Role We are looking for a passionate Technical Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring role in advancing our mission to provide VIP customer support to our clients. Youre a troubleshooting master who has experience...
Customer Success
127 West 24th Street
New York, NY 10011

We're transforming hospitality. Work with us to make it happen.

We believe that when insight and instinct combine, people and businesses thrive. At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

SevenRooms Why Work Here

Austen Asadorian
Austen Asadorian
Sales Manager

At SevenRooms, it’s been exciting to see the conversation shift from a data-driven system being a ‘nice to have’ to a ‘must have.’ I joined SevenRooms because I was hyper aware of the pain points in the industry around reservation, seating and guest management technology after having lived it in my day to day for years. More importantly, I joined because I believe in the vision of what we’re building -- and know we’re changing the way the industry operates, one restaurant at a time.

Drew L. Friedman
Drew L. Friedman
Manager, Client Onboarding

When you’ve worked in the fast-paced restaurant world, the organized chaos of a tech startup is actually very similar - and it was an easy transition! We're building a platform that helps our restaurant clients provide amazing, above and beyond hospitality experiences to their guests. If there’s one thing I have learned, it’s that hospitality is a universal language that pervades so much of our everyday lives and interactions -- and that’s pretty magical.

Blog

June 7, 2019
Facebook continues to be the most influential social media platform when it comes to consumers finding new restaurants. And with 2.2 billion people logging into Facebook every month, managing your restaurant’s Facebook page should be a top priority for your business — helping you to promote your restaurant and build strong relationships with your guest....
June 3, 2019
This year, over 45,000 people streamed into McCormick Place in Chicago to explore the latest and greatest restaurant and foodservice industry trends — from equipment and supplies to food & beverage and technology — during the 100th anniversary of the National Restaurant Association (NRA) Show. And with over 2,300 exhibitors across more than 900 product...
May 22, 2019
Here’s the scenario – you’re managing a restaurant and looking to use the web to help drive more business. You’ve been approached by many different vendors and services, and you’re unsure which one will provide the most value for your investment. At the top of this list are two familiar buzzwords that you’ve heard before...
May 15, 2019
A Seat at the Table: Interview with a SevenRooms Team Member Name: Anthony Romano Title: Senior QA Lead Team: Product Favorite NYC Restaurant: Marea Best Hidden Gem: ROVE in Forest Hills, NY Favorite Restaurant Tech Tool: Chamber vacuum Childhood Dream Job: Video game creator If you’d told me back in college that one day I’d...
May 9, 2019
A restaurant’s most powerful tool is direct reservations. SevenRooms’ SVP of Marketing, Marybeth Sheppard, explains why in a recent Food & Beverage podcast with MarketScale. Listen to this podcast to learn why restaurants could be missing valuable connection opportunities with customers by outsourcing their reservations to third-party software. Marybeth provides the history of the role...