People Operations & Total Rewards Lead

Job Description

**This role is located in Somerville, MA – We are a hybrid work environment and are in the office 3+ days/per week.**

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany  Hungary and Singapore. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2025. 

Tulip is seeking an HR Operations and Total Rewards Lead to join our dynamic and collaborative People and Talent team. This role will report directly to the Head of People and Talent, and together, they will drive a wide range of strategic initiatives essential to building and scaling a best-in-class operations and total rewards program.

If you are intellectually curious, passionate about problem-solving, and able to adapt and move quickly, this will be the right role for you!

About You:

• Highly Collaborative: Excels at cross-functional and People team collaboration
• Adaptable and Strategic: Thrives in fast-paced environments, balancing strategic and tactical execution.
• Data-Driven and Solutions-Oriented: Leverages data to drive process improvements and achieve results.
• Detail-Oriented and Organized: Manages time effectively with meticulous attention to detail.
• Strong Communicator and Curious Learner: Actively listens and demonstrates a passion for continuous learning.
• Growth-Minded: Demonstrates a strong desire to contribute to Tulip's growth.

What skills do I need? 

• 5-7+ years of HR operations experience in a tech company.
• 2+ years of people management or indirect leadership experience.
• Proven expertise in building scalable HR operations within a global organization, including multi-country support.
• Deep knowledge of compensation and benefits strategy, program management, leave policies, and immigration matters.
• Demonstrated success in managing complex HR projects and programs.
• Strong ability to build and maintain relationships with senior stakeholders.
• Expertise in business process design, solution development, and management.
• Data-driven and analytical mindset, with the ability to create scalable reporting for actionable insights.
• Proven discretion and experience handling confidential information.
• Ability to navigate ambiguity and exercise sound judgment.
• Bachelor's degree in HR, Business Administration, or a related field is preferred.
• Experience within a startup or Enterprise B2B SaaS environment is a plus.

Key Responsibilities:

• Manage Compliance, Compensation, Immigration, Benefits & Total Rewards programs
• Lead the continued evolution of compensation programs that are tailored to Tulip’s needs and growth trajectory. 
• Develop and implement compensation programs, including running the annual compensation planning cycle. 
• Drive continuous process improvements throughout the employee lifecycle that increase efficiency
• Manage and execute programs, overseeing the successful rollout of initiatives to large audiences
• Key interface between People Operations and Legal / Compliance function, on policy development, processes to enable compliance, audits (internal and customer), complex employee relations, and other legal scenarios 
• Key interface between People Operations/Talent and Finance functions on budget management and operations, headcount reconciliation, workforce planning, and other scenarios 
• Apply expertise and advice in the following areas: performance management, HR trainings, data reporting/analysis, and other HR operational areas 
• Support, and as-needed own, complex cross-functional people initiatives and priorities. 
• Demonstrate the ability to excel in a fast-paced and dynamic work environment
• Manage and develop a small team of HR Operations/Generalists.

Key Collaborators:

• People Operations & Talent
• Finance
• Legal, Quality and Compliance
• People Management / Senior Leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

US Employees 

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.