Developer Experience Engineer

Job Description

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

Overview

SimpliSafe is looking for a Developer Experience (DEVx) engineer to contribute to our mission of empowering a best-in-class engineering organization.   This role is about understanding the developer workflow and finding ways to improve it through automation, self-service tools, and clear communication.  You'll work with folks across the company to understand their use cases and build new tools or enhance existing ones, learn how we build and deploy software and improve the process, and in order to make it all repeatable: provide documentation that guides our customers (the development staff). 

Successful engineers on this team have the ability to listen, gather feedback, and build solutions (or use off-the-shelf ones) that make development at SimpliSafe easier, faster, and safer. You'll have the opportunity to learn about different aspects of the software development lifecycle and contribute to creating a positive and productive developer experience.

Join us!

How to stand out

• Experience with one or more programming languages
• Exposure to a cloud substrate
• Familiarity with containers and related technologies.
• Experience with automation and CI/CD.
• Experience documenting processes and projects.
• Interest in improving developer productivity.

About you

• Demonstrate the ability to learn and apply new technologies.
• Ability to identify areas for improvement and propose solutions.
• Empathetic to development needs (vs. wants).
• Curious about debugging and troubleshooting issues.
• Interested in creating clear and concise documentation.
• A team player with excellent communication skills.
• Eager to work in an agile environment on an agile team.

What Values You’ll Share

• Customer Obsessed – Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High – Always challenging ourselves and others to raise the bar.
• No Ego – Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team – Taking a highly collaborative approach to achieving success.
• Lift As We Climb – Investing in developing others and helping others around us succeed.
• Lean & Nimble – Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].