Account Director

Job Description

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. All of our users deserve first-class experiences in their daily interactions with the social safety net and financial services. We're a passionate team of 100 Propellers – all working to help our users get through the month, every month. 

The Role:
Propel is seeking a dynamic and strategic Account Director to join our advertising business unit, helping companies in a variety of sectors effectively market to low-income consumers via the Propel app. You’ll manage and grow key partnerships with some of the nation’s leading brands and organizations. This role will be responsible for strengthening relationships, driving revenue growth, and ensuring that our partners see exceptional value from their engagement with Propel. 

Our partners advertise mission-aligned products and services that help our users make it through the month. These partnerships are a core part of how we scale our impact: helping our users sign up for discounted home internet and government-subsidized phone plans, promoting grocery discounts and savings, and enrolling people in energy assistance programs, just to name a few.

Here's how you'll impact the company:

• Own and cultivate relationships with complex key accounts, ensuring high levels of partner satisfaction and long-term engagement.
• Develop and execute strategic account plans to drive revenue growth and maximize partner impact.
• Act as a strategic advisor to partners, understanding their business goals and identifying opportunities to deepen collaboration.
• Lead contract negotiations, renewals, and upsell opportunities to expand existing partnerships.
• Drive cross-functional efforts with Product, Marketing, and Operations teams to optimize partner success.
• Strategize and uplevel data-driven insights to provide performance reporting and recommendations to partners.
• Develop, track, analyze, execute against partner account plans and joint business plans, and communicate key quantitative metrics internally and to partners.
• Identify new business opportunities within existing partnerships and drive innovation in partnership strategy.

Requirements:

• 10+ years of experience in account management, strategic partnerships, or business development at a fintech, AdTech, or a mission-driven organization
• Experience with digital marketing and/or advertising is a must
• Strong track record of driving significant revenue growth for accounts
• Experience negotiating commercial deals with Fortune 500 companies, including scaling such deals across multiple partners
• Ability to manage multiple high-priority projects simultaneously
• Strong relationship-building and communication skills with a consultative approach
• Ability to translate partner needs into actionable solutions within Propel’s platform
• Ability to manage multiple high-priority projects simultaneously
• Experience translating concepts and insights into marketing programs
• A demonstrated ability to evangelize and influence across all levels of an organization
• Data-driven mindset with experience in performance analysis and reporting
• Passion for Propel’s mission and a commitment to serving low-income communities

At Propel, you'll enjoy:

• Meaningful work and a strong shared sense of mission
• Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco and Salt Lake City; All-company retreats and on-sites roughly twice per year
• 20 Days of PTO
• 4% 401K match
• $10k lifetime fertility expense reimbursement via Carrot Fertility
• Excellent Medical, Dental and Vision insurance options
• Free access to Ginger mental health, Gympass, Headspace, One Medical, Rightway, Sofi, and Spring Health
• Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC-based startups at our stage. Additionally, pay is not determined based on location. Compensation for this position includes base salary and a performance-based bonus. The expected base salary for the role is $180,000 – $205,000. The bonus is a combination of individual and team revenue performance. The total on-target earnings (OTE) is $198,000 – $225,500. There is potential for a larger bonus if individual and/or team revenue targets are exceeded. Equity and excellent benefits come with this position as well!

Additional Considerations:

• We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.
• We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.

More About Propel

We believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.

Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans. Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps) and save and earn money. Providers has been recognized by the White House, featured on the front page of the NYTimes, and carries over 500,000 five star reviews. 

Propel is a for-profit, venture-backed company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas.

Join us, and let's build something amazing together!