PatientPoint
Ad Operations Quality Specialist
Job Description
Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati, OH
Hybrid Schedule: 4 days in office/1 day at home weekly
Job Summary
The Ad Operations Quality Specialist (QA) plays an important role in ensuring the quality of client digital ads. The primary responsibility will be to support the development delivery process by creating, improving, and executing test plans and performing manual QA across our digital programs. As a Quality Specialist, you will partner with developers and global/regional product owners to analyze requirements and execute test plans. You will gain an understanding of QA testing, how our sites function, the software development lifecycle, and agile project management.
What You Will Do
- Work with developers and product owners to understand product requirements and develop strategies for testing them
- Coordinate and execute testing activities
- Perform regular regression testing and post-production validations
- Partner with developers to debug and test issues in real-time
- Review business requirements, test and certify changes for production readiness
- Review and debrief end-to-end functional and integration test results with stakeholders
- Promptly escalate any issue which affects product delivery and quality of production release
- Work closely with the developers to test new features/enhancements, collaborating with them to iron out finer business requirements
- Leverage Tools to help with automated testing and proactive quality control of the websites
- Obtain knowledge of publishing platforms to assist in troubleshooting
What We Need:
- Prior related training or on-the-job experience
- Ability to learn new platforms and tools quickly
- Problem-solver and critical thinker
- Detail Oriented
Desired Qualifications
- 1+ years experience with web & product development and working with technical projects & products
- Familiarity with web technology and product testing
- Experience with project management
What You Will Need to Succeed
- Exceptional organizational skills and ability to juggle competing priorities
- Ability to quickly learn the digital products
- Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
- Strong interpersonal skills – ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- Named A Best Place to Work Across Multiple Prestigious Platforms! Read More
- Featured on Built In's article “Companies That Pay Well”. Read More
- Now Culture Content Certified by VentureFizz. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
