Openly
National Agency Success Associate (Remote, US)
Job Description
Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.
Now is the perfect time to join Openly. Here’s why:
If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.
Job Details
The National ASA is an Inside Sales role responsible for profitable growth of Key National Accounts by increasing sales production and strengthening relationships with existing agencies. This critical role operates within the Openly sales organization by collaborating with the National Success Managers to support onboarding and account penetration, enabling rapid adoption of Openly’s product, increasing sales productivity, and maintaining account retention. Opportunities to join a team like this don’t come up often, so if this sounds right up your alley, keep reading and join our ever-growing team!
Key Responsibilities
- Exceptional Agency Results
- Drive exceptional results with agency partners for quality, growth, and retention.
- Provide feedback about Rate, UW, risk classifications within the local markets to product, UW, and other ASM partners
- Grow key National Accounts by engaging with and outbound calling agents and producers
- Be Loved
- Consistent engagement with agencies that delight them
- Initiate increased policies sales per agent, agent engagement, agent NPS, retention, and quality of book
- Administer incentives (where applicable) and contests aimed at increasing sales profitably
- Day-to-day activities
- Engage with agents digitally with phone calls, zoom meetings, video messages, texts, etc. to drive profitable growth in accounts
- Move agents within segments up-channel in quality and quantity of production
- Collaborate and execute with peers in the market (NSM / ASM / Insurance Product) to improve the results of agencies
Requirements
- 1+ years of experience with Property & Casualty Insurance with a strong background in sales
- A passion for helping partner agencies
- Ability to outbound call and set meetings with agents completing 120+ touchpoints per month
- Exceptional time management skills and ability to plan your daily activities
- Must be able to multitask and problem-solve
- Available for some travel as needed
- Strong organizational, negotiation, and value-based selling skills
- Strong oral and written communication with the ability to manage large and small audiences, whether remote or in-person
- A customer-centric mindset with the ability to quickly establish trust and credibility
- Insurance product knowledge and the ability to gather additional knowledge rapidly
- Proficiency with Microsoft and Google products along with experience working with a CRM
Compensation & Benefits:
The target salary range represents the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team.
The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience.
Benefits & Perks
- Remote-First Culture – We supported #remotelife long before it was a given. We'll keep promoting it.
- Competitive Salary & Equity
- Comprehensive Medical, Dental, and Vision Plan Offerings
- Life and disability coverage including voluntary options
- Competitive PTO – 20 days and 11 paid holidays (including floating holidays) per year under the Company’s vacation and holiday policies.
- Parental Leave – up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
(Birthing parents may be eligible for additional leave through STD) - 401K Company Contribution – Openly contributes 3% of the employee's gross income, even if the employee does not contribute.
- Work-from-home stipend – We provide a $1,500 allowance to spend on setting up your home workplace
- Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
- Be Well Program – Employees receive $50 per month to use towards your overall well-being
- Paid Volunteer Service Hours
- Referral Program and Reward
Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.
U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.
Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.
We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.
