Partner Solutions Engineer

Job Description

About the team 

Solutions Engineering team members provide technical and strategic guidance to Nayya’s partners on platform interoperability. Our goal is to drive growth through building strong technical relationships, co-solutioning, education, and enablement with our partner ecosystem. The right candidate will be a critical technical liaison to the Product Partnerships Manager (PPM) within the GTM organization. This will involve creating comprehensive technical business plans with partners and their ecosystems, including identifying, incubating, and bringing service/solution offerings built on or with the Nayya platform to market. 

What you’ll do

A Partner Solution Engineer is intellectually curious, motivated to win, open, and entrepreneurial. As a PSE, you are expected to build highly consultative, trusted relationships with the product partnership manager, product managers, and software engineers at Nayya, the partner, and the ecosystem of enterprise partners. This collaboration aims to provide strategic and technical thought leadership and to become a trusted advisor in solving mission-critical business challenges for Nayya, its partners, and users, particularly within the enterprise space. 

Responsibilities:

• Work with priority Nayya partners, including HCMs, PEOs, and other HR technology partners, to build out their Nayya capabilities and solutions to grow their business and drive non-linear growth in Nayya’s business.
• Develop, execute, and project manage technical integrations between Nayya and our partners.
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Nayya can provide to their clients.
• Engage with the CTOs, product, engineering, and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand partnership revenue.
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance to PPMs during the partner sales process to ensure mutual success in joint opportunities.
• Educate the Nayya GTM selling teams, notably our Product Partnerships teams, on key Nayya integration solutions and capabilities.
• Advocate for your key partners within the product and engineering teams to ensure their continued success.
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices.
• Provide Partner-focused guidance on Nayya’s products through feedback.

Who you are

• 5-7 years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, sales engineer, etc.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
• Practical group facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to technical and non-technical audiences.
• Ability to learn Nayya solutions such as Partners API, Accounts & Identity, BenefitsIQ, and more.
• Ability to understand how various applications such as Choose, Use, Clams, Leave, and Retire interact in an enterprise technology ecosystem. 
• Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Nice to have

• Experience as a customer-facing domain expert in a healthcare technology company, presenting and architecting solutions for enterprise customers.
• Experience with integrating RESTful APIs into web applications.
• Experience in systems design, building, and deploying complex applications.
• Prior experience in driving global enterprise technical sales for top-tier enterprise application companies.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge.
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

The salary range for New York based candidates for this role is $130,000- $150,000. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience. 

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