Technical Program Manager, NPI

Job Description

Technical Program Manager (NPI) – Boston, MA

The Company
Files are the fastest-growing type of data in the world. Businesses have an infinite appetite for Office docs, patient images, CAD drawings, videos, graphics, machine-generated files, and more. Prior to Nasuni, enterprise IT organizations had to buy Network Attached Storage (NAS) systems, backup software, mobile file access software, and disaster recovery (DR) infrastructure.  Then install it all in data centers and branch offices. Then manage it all with big teams of IT specialists. Then explain to users why there wasn’t enough space and why their files still couldn’t be reliably accessed.

Nasuni (“NAS Unified”) is the future of file storage for the world’s biggest businesses. Our next-generation enterprise file services platform uses the cloud to integrate and surpass the individual capabilities of NAS systems, data protection software, mobile file access software, and DR infrastructure. Our customers benefit from unlimited primary and archive storage capacity, unequaled recovery points and recovery times, unrestricted global access, and unrivaled cost savings, along with the ability to meet “cloud-first” strategies and business agility initiatives.

The Opportunity

Nasuni is growing fast to meet the ever-increasing customer demand for our cloud-scale enterprise file services solution. Headquartered in the Boston Seaport, with multiple global offices, we are home to an amazing team of cloud, virtualization, security, and storage experts who are creating the next generation of cloud-based storage.

Whether we work in Engineering, Product, Finance, Customer Success, Marketing, or Sales, we’re all focused on one goal: building the next great technology company.  At Nasuni our priorities have always been to hire top talent, encourage innovation, make our customers wildly successful, and make Nasuni a great place to work. Are you up to the challenge?

The Position

The Technical Program Manager for New Product Introduction (NPI) is a key role shaping the design, development, and implementation of new Nasuni products from engineering prototypes to production.

As an NPI Technical Program Manager, you are responsible for defining strategies for programs, and co-ordinate with Nasuni’s product development teams to deliver new and innovative products on time, meeting quality, and cost needs of the business. This specific role requires an ability to drive business requirements, identify their technical impact on the organization, drive delivery, effectively communicate project status with stakeholders and regularly participate in executive meetings to present progress.

The NPI PM is a core team member of the product development lifecycle, from product inception to delivery. This highly collaborative role leads and aligns a cross-functional, cross organizational team to create, scale and execute the operational plan. Key partner organizations include Engineering, QA, Product Management, Marketing, Customer Success and Sales. Individuals will be challenged to quickly establish credibility, learn and refine the launch process, coordinate timelines, seek out and prioritize information from subject matter experts and weigh potential solutions to obstacles associated with the delivery of the program objectives. As such, you will be expected to have strong program management skills, have a desire to work at a high bandwidth in a fast-paced organization. This is a cross functional role with a high level of influence and visibility. We are seeking an individual with highly relevant industry experience in NPI Program management for an enterprise-class software and service organization. 

As a Technical Program Manager, you will…

Own NPI Program Management

• Define and oversee Nasuni’s NPI program for new product and service introduction.
• Have in-depth understanding of the product technical requirements, milestones deliverables and interdependencies for establishing an accurate and effective project infrastructure.
• Work across various service teams to scope, develop, and identify success metrics and timelines for programs.
• Provide technical leadership, but not line management of cross-functional teams.
• Manage multiple parallel programs including operational improvements.
• Responsible for meeting deliverable deadlines
• Create risk management plans and maintain risk register.
• Host regularly scheduled status meeting with stakeholders
• Manage communication and escalation of risks/dependences while ensuring timely decisions are being made.
• Be comfortable interacting with senior management, highlighting risks and providing recommendations to support product level decisions.
• Manage projects from implementation to closure.

The ideal candidate is/has… / Requirements

• Bachelor’s degree in Engineering, Business or related discipline and 7+ years of experience in program and/or project management
• MBA or master's degree in Engineering is a plus
• 10+ years of industry experience working in enterprise software, virtualization, storage / infrastructure, or data center spaces
• Knowledgeable in the areas of data analytics, performance metrics, scorecards, and dashboards
• A solid technical foundation, including an in-depth understanding of the enterprise software and datacenter infrastructure spaces
• Deep understanding of the Program Management, KPI’s centered around successful new product introduction, key operational methodologies, and systems / infrastructure
• Strong communication and negotiation capabilities 
• Demonstrated leadership skills and track record of successfully taking products from initiative to launch
• Confidence to champion ideas and solutions and raise issues across the organization.
• Demonstrated ability to effectively communicate (oral and written) at different levels in the org.
• Customer-first sensibility and passion for ensuring their success.
• Excellent organizational skills, attention to detail and ability to manage multiple tasks.
• Familiarity with project management tools and best practices
• Program management certifications such as PMP, SAPM, etc. are desired
• Experience using data and metrics to drive improvements

Preferred Qualifications

• Proven ability to identify, analyze, and solve ambiguous problems independently
• Ability to think both strategically and tactically with strong attention to detail.
• Experience using data and metrics to drive / track improvements.
• Demonstrated ability to engage and influence across leadership levels.

About Nasuni.

Nasuni is the leading hybrid cloud storage solution that powers business growth with effortless scalability, built-in security, and fast edge performance using a unique cloud-native architecture. The Nasuni File Data Platform delivers operational excellence by consolidating NAS and backup, eliminating data silos, and making management easy and flexible without changes to apps or workflows. Its built-in security offers proactive defense and rapid recovery, lowering organization’s risk from the detrimental effects of ransomware attacks and other disasters. Synchronized access to file data everywhere ensures user productivity by supporting remote and hybrid work.

Why work at Nasuni?

As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US.  Benefits packages generally include:

• Best in class employee onboarding and training
• “Take What You Need” paid time off policy
• Comprehensive health, dental and vision plans
• Company-paid life and disability insurance
• 401(k) and Roth IRA retirement plan
• Generous employee referral bonuses
• Flexible remote work policy
• 10 paid holidays
• Wide array of wellbeing offerings
• Pre-tax savings accounts with company contributions
• An Employee Assistance Program to help deal with life’s difficulties and stressors
• Great team culture and social activities
• Collaborative workspaces
• Free on-site fitness centers and stocked kitchens in select office locations
• Professional development resources

To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.

Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.